Sprint
(0 stars) |
Sunbeam | San Jose,
Jacksonville, FL 32257 |
I called Sprint support yesterday 10 / 21 and was told that they are working on equipment updates on the Southside and that the ETA for completion is today 10 / 23 after around 6:00PM. My signal was gone on Tuesday 10 / 20.
Was this review helpful to you?Sprint
(0 stars) |
Nas Roosevelt Blvd..,
Jacksonville, FL 32244 |
This has been going on for 2 days..can't get through customer service..nothing is working unless I'm connected to wi-fi..unbelieveable..
Was this review helpful to you?Sprint
(0 stars) |
Girvin Rd. | Atlantic Blvd.,
Jacksonville, FL 32225 |
Don't buy Sprint The absolute worst company out there! My Phone has not worked in my home for over 2 months. I have an air rave they told me that the air rave only works with 3g and my phone is 4g lied right to my face I have a blackberry 9650 which is 3g I have talked to them 10 times or more since then every time I talk to them I am doing something wrong.First I have 3 lines they told me all of our phone were no good. then they told me I needed a new air rave. I replaced it. They will not work with me to leave contract so I can have a working phone. do yourself a favor Don't go with Sprint the worst company in jax.
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(0 stars) |
Ortega Forest Dr. and Water Oak Lane | Roosevelt Bl,
Jacksonville, FL 32210 |
no bars... .all calls dropped... if I do get a signal it goes to roaming..tried customer service..by land line... excuses... said it was my handset... tried a new one... .same thing..no service...
Was this review helpful to you?Sprint
(0 stars) |
St. Nicholas, Near San Marco | Where Atlantic and Beach Run Together. Near Bisho,
Jacksonville, FL 32207 |
Beginning 9 / 15 / 13 calls are randomly dropping. Cannot access internet at all. Cannot call out. Text messages will not go through. Very strange compared to our regular service. Does anybody know if a tower is out in this area?
Was this review helpful to you?AT&T
(4 stars) |
Monument and Ft. Caroline | Monument ,
Jacksonville, FL 32225 |
Have never really had problems with AT&T. Used to live In Nassau county and while everyone else had no reception - I did. Switched from T-Mobile to AT&T. I can't complain. Customer service is great too. I went over seas one year and had to make a few calls using my phone. I was roaming obviously. When I get back to the states, my bill was over $1k. AT&T reduced it to $300. They changed my plan to help me out. As far as Verizon vs AT&T. I don't Knw which would be best. I'm pleased with my service.
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(2 stars) |
University Blvd. North (near River) | Ft. Caroline and University Blvd. N. ,
Jacksonville, FL 32277 |
Terrible reception by river at the end of University N. phone is always randomly going into "Roaming" for no good reason. Unreliable. Have had every carrier except Verizon. AT&T wasn't bad but back then paying $100 + for cell phone was expensive. Had the first gen iPhone with them and left bc bill was too high. Now, I'm with Sprint (iPhone 4s) last couple years. They suck. You get what you pay for. Yes, you save money every month but you end up paying in dropped calls and other BS. Will try Verizon this time around with iPhone 5s. Fingers crossed !
Was this review helpful to you?T-Mobile
(1 star) |
Baymeadows | San Jose,
Jacksonville, FL 32217 |
No service most of the day, outside one or 2 bars at best, sad that in 2013 we cant get decent cell service.
Was this review helpful to you?T-Mobile
(1 star) |
Gate Pkwy. | I-295,
Jacksonville, FL 32256 |
Like the previous poster, I've had service with T-Mobile forever (since 2001) and always been a HUGE fan. My service at home (where I work) was good (4G) until the past month. Service else where has also become ify. Now I have dropped calls, no network available msgs, 2G at best and only a few bars max of coverage. T-Mobile has switched my phone twice and had me jump through every hoop in the book... .still not resolved. I wondered why they offered (without me asking) to lower my bill 6 wks ago... has to be an effort to keep people from jumping ship for poor service. No idea what is going on, but I visited Verizon today and plan to make a switch. If I can't get connectivity with Tmobile... it doesn't matter how much they drop the rate plan!
Was this review helpful to you?T-Mobile
(0 stars) |
University Blvd.W and Old St. Augustine Rd.Jax FL,
Jacksonville, FL 32217 |
I have been with T-Mobile since the before they got named T-Mobile... .WAS good, now absolutely NO bars anywhere in my appartment... regardless the reason... seems it started about when that new company took over... .T-Mobile trys to explain it way by redoing the towers for the bigger services comming... do NOT beleive them,,I was also driving on San Jose Blvd.Jax FL... phone appeared locked, and messages did NOT come through until I was at another location completely away from where I was... .don't go with them,, I am changing... .
Was this review helpful to you?Sprint
(0 stars) |
Main St. | Oceanway Ave.,
Jacksonville, FL 32218 |
No phone service for 5 days now. Keep hearing that the techs are working hard to repair and they will have it fixed by 6 pm the next day. This is just a load of crap they are handing us; right now I don't even feel they are even working on this problem.
Was this review helpful to you?Sprint
(1 star) |
6700 Collins Rd. | Blanding Blvd.,
Jacksonville, FL 32244 |
I read the reviews and checked the coverage map. Figured the previous review was old and perhaps the customer was disgruntled. I have Sprint with an iPhone 5 after having an iPhone 3GS with AT&T. My phone only gets 3 voice bars. So far, I haven't seem it higher. The LTE and 3G is horrendous when it works. Usually I get a message that my phone can't connect to the Internet. I'm not sure I can tolerate this for 2 years. Sigh. Buyers remorse and beware.
Was this review helpful to you?T-Mobile
(0 stars) |
Duval Station Rd.,
Jacksonville, FL 32218 |
No reception for the past week. Otherwise, we usually get poor reception in our area.
Was this review helpful to you?Sprint
(1 star) |
103rd | Arlington Expressway ,
Jacksonville, FL 32208 |
Sprint by far is the worst service ever I would not recommend nobody to them. The have a lot of hidden charges poor reception the phone is super slow I have an iPhone and my reception is by far the worst this this service is bad business
Was this review helpful to you?T-Mobile
(0 stars) |
Harlan Dr. | Claudia,
Jacksonville, FL 32218 |
tmobis is a real peace of shi t.I can't get a signal inside my home,i have to stand outside in all kind of weather to make a call.they don't care as long as they get your payments these as sho le peaces of slime.
Was this review helpful to you?Sprint
(1 star) |
Roosevelt Blvd. | Collins Rd. ,
Jacksonville, FL 32244 |
Service has declined and now I'm lucky to get service inside my house at all. I have an iPhone 5 and Sprint 3G service has ALWAYS rendered my iPhone unusable on anything but wifi, now though my voice service is starting to fade. I continually miss calls and texts at home and don't get a notification until I walk outside. My wife is on AT&T and has no problems at all, her iPhone is lightning fast and she never has service issues. If this service wasn't free through work I would drop Sprint in a heartbeat, worst service I've ever encountered.
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(2 stars) |
Belvedere Ave. | Park St.,
Jacksonville, FL 32205 |
In the last few months, reception has declined. Used to have at least 3 bars, and never experienced dropped calls, now they happen regularly. 1 or 2 bars inside, but outside is just weird; from 1 to 4 back down to 2, 1, then up to 4 again, all in one minute.
Was this review helpful to you?Verizon
(1 star) |
Baymeadows East of San Jose | Baymeadows Rd.And Craven Rd.,
Jacksonville, FL 32217 |
Cell phones are unusable inside my house, and barely usable outside. When receiving calls, at least 50% of the time my phones don't even ring - call goes directly to voicemail (with phone on and not in use). DON'T USE VERIZON, you WILL be sorry.
Was this review helpful to you?AT&T
(1 star) |
Roberts Rd. | Ivy Lakes,
Jacksonville, FL 32259 |
Poor reception in the house and around the community, and Roberts road. Dropped calls and can you hear me now? is common. AT&T customer service is telling me to buy a microcell so I can use their service. BS, I'm switching to Verizon
Was this review helpful to you?AT&T
(1 star) |
Yellow Fin Dr. | Gate Pkwy.,
Jacksonville, FL 32256 |
Terrible reception in my home and surrounding areas, often drop calls, straight to vm or "can you hear me now". Now I know why AT&T are called the "can you hear my now network". Can't work from home anymore because of this, may have to switch networks very soon.
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