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Jacksonville, FL Carrier Reviews & Coverage Maps


Rating
1. Verizon 2.5 star rating (2.5 stars | 43 Reviews)
2. AT&T 1.7 star rating (1.7 stars | 69 Reviews)
3. T-Mobile 1.6 star rating (1.6 stars | 45 Reviews)
4. Sprint 1.3 star rating (1.3 stars | 56 Reviews)

Total Coverage 1.6 star rating (1.6 stars | 239 Reviews)
Towers
Verizon Towers
AT&T Towers
T-Mobile Towers
Sprint Towers

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AT&T

1 Out of 5 (1 star) | Wilson / FOURAKER , Jacksonville, FL 32210 |

Best I can get is 2 bars. Mostly 1 bar. Why hasn’t AT&T expanded coverage in west Jacksonville?

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Sprint

1 Out of 5 (1 star) | Norwood, Jacksonville, FL 32208 |

call keep dropping people cant hear me or it will say 3G or emergency call only,imagine you kids try to get in touch with you and your phone cant receive no call, terrible phone service.

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T-Mobile

1 Out of 5 (1 star) | 5205-2 Normandy Blvd, Jacksonville, FL 32205, Jacksonville, FL 32204 |

Went to ask about upgrades for my phone on our Sprint line that we've had for several years. Was talked into an upgrade that they did not disclose was for a phone I'd never pay off and asked to not proceed. They explained that because we paid off our phones we weren't eligible for any upgrades. I asked for a refund and to keep my current phone and when I left the store was told that they'd process the refund. I then discover that they cancelled my line altogether. I had to go back back twice in order to get my line restored with no one being able to explain how this happened. Now I've discovered that of the $180.89 charged to my account, they only refunded $159.49 and told me they cannot explain how they skimmed $21.50 off the refund. They seem like friendly enough guys but this is quickly becoming one of the worst customer service experience I have ever had. Go to a different store or better yet, a different provider. I know I'm seriously considering cancelling altogether due to having to wait until Friday to go on trip #4 to this store because they skimmed $21.50 off the refund for an interaction where I never wanted to be high pressured into "buying" a phone with no applicable deals available. Just an awful experience.

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Verizon

5 Out of 5 (5 stars) | Dinsmore Elementary School , Jacksonville, FL 32219 |

I have Verizon Wireless and get excellent service. My oldest son changed carriers he had AT&T and I proved to him that Verizon was superior time after time. My other son has T-Mobile he has to leave his phone on the front porch to receive any signal at all. Over the years we have had many friends and family over the years. Verizon is the only one that has reception anywhere in my home bar none. It may cost more but its worth it

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Sprint

1 Out of 5 (1 star) | 11325n. Main St. #19, Jacksonville, FL 32218 |

Terrible service and worse signal its really bad here took 3 times and ten minutes to write and send this review.

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Verizon

2 Out of 5 (2 stars) | 7800 Point Meadows Dr. | Gate Pkwy., Jacksonville, FL 32256 |

I have a 2018 Samsung on Verizon in addition to two iPhone 5 ‘s on AT&T. Both carriers are horribly undependable with poor signal strength and speed. Dropped calls routinely. I live on the third floor with 360 exposure to the outside... ..windows. I conclude that no carrier is providing proper signal strength and band width. Gave up Sprint for the same problems.

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AT&T

2 Out of 5 (2 stars) | 7800 Point Meadows Dr. | Gate Pkwy., Jacksonville, FL 32256 |

IPHONE. Cannot get dependable signal. I am on the third floor with exposure to all compass directions. When I do get a signal it is very weak and slow. Dropped phone calls, frequently. I have 2 iPhones. 3G is all I can pick up here.

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AT&T

1 Out of 5 (1 star) | 7701 Timberlin Park Blvd., Jacksonville, FL 32256 |

Since Jan 2020, signals were getting dropped to poor or no reception most of the times.

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AT&T

1 Out of 5 (1 star) | 2560 BEAUTY BERRY CIRCLE W, Jacksonville, FL 32246 |

dropped calls told to use call waiting didnt work told to get new sim cards also didnt work, then told I had to buy new phones

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AT&T

1 Out of 5 (1 star) | Long Branch Cemetery Rd. | County Rd.217, Jacksonville, FL 32234 |

Very weak signal, One bar and internet very slow loading. No AT&T towers within 3 miles of our home. Incoming calls go voice message and texting sometimes has waits to Send

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