Jacksonville, FL Carrier Reviews & Coverage Maps


Rating
1. Verizon 2.9 star rating (2.9 stars | 22 Reviews)
2. AT&T 1.9 star rating (1.9 stars | 43 Reviews)
3. T-Mobile 1.6 star rating (1.6 stars | 34 Reviews)
4. Sprint 1.3 star rating (1.3 stars | 44 Reviews)

Total Coverage 1.7 star rating (1.7 stars | 166 Reviews)
Towers
Verizon Towers
AT&T Towers
T-Mobile Towers
Sprint Towers

All Towers


Sprint

2 Out of 5 (2 stars) | Southside Blvd. | Old Baymeadows., Jacksonville, FL 32256 |

With the Airave the voice serive is good, but once you leave your house it's fair... .the texting is bad with or without the airave. Not sure if I'm changing carriers as I'm going to be moving to S. Jacksonville / ST.Johns area.

Was this review helpful to you?


T-Mobile

1 Out of 5 (1 star) | Ortega Farms, Jacksonville, FL 32210 |

We were with T Mobile for six years. Over the last six months, we could rarely place calls in our home. 0 to 1 bars. It's better in other areas, but I wouldn't recommend the service in the NAS JAX / Ortega Farms area. We switched to Verizon now we have 2 to 3 bars, much better, but more expensive.

Was this review helpful to you?


AT&T

0 Out of 5 (0 stars) | SR 13 | Fruit Cove Woods Rd., Jacksonville, FL 32259 |

I am a very frustrated AT&T user. I have maintained my service for more than 10 years now and lived in my home for more than 9. I have heard numerous times that we would be getting a cell phone tower in our location for this same amount of time. I am almost over it and ready to leave AT&T (along with my husband and son) when our contract expires soon if the service does not change. Please help!

Was this review helpful to you?


Verizon

3 Out of 5 (3 stars) | Julington Creek | Old St. Augustine Rd., Jacksonville, FL 32258 |

Sketchy in the house and, when it isn't raining, I frequently take calls from the back yard. Drops on 9a going north from 95 (toward beaches) and spotty through the city. I travel for work and find the same type of "hit and miss" in and around Atlanta. Though, with VZW, it isn't just about signal strength, but about poor customer service, especially as it relates to billing problems. In the past four days, I spent > four hours to get an adjustment on a billing error. Normally, about $200 but somehow became $1300+... Omigosh, what at wonderful wedding present. Filed formal "notice of dispute" and kindly asked to have the issue escalated.

Was this review helpful to you?


AT&T

1 Out of 5 (1 star) | Monument Rd. | Ft. Caroline Rd., Jacksonville, FL 32225 |

Service is awful. Max is two bars, lots of dropped calls. Phone hardly works inside.

Was this review helpful to you?


Advertisement



T-Mobile

1 Out of 5 (1 star) | Fruit Cove, Jacksonville, FL 32259 |

After much discussion with T-Mobile, including their Tech rep, the best I can do is to re-up for another 2 years in order to get a signal booster that may or may not work. T-Mobile is the last-place provider in the four major providers, and this is exactly why! They don't mind taking my $220 per month for 3 lines that are virtually unusable inside my home. I can't wait until my contract is up---T-Mobile is the pits for cell service!

Was this review helpful to you?


T-Mobile

1 Out of 5 (1 star) | Fruit Cove Woods | Hawkcrest, Jacksonville, FL 32259 |

T-Mobile has consistent had poor coverage in our area. The phones are slow. It cuts out especially when I go to school at FSCJ North Campus and on the interstate. It also cut out in Virginia a lot. I like their pricing, and that is the only reason we have stayed with them. Their call centers are offshore, and that is another big negative. I wish we they sold iPhones. Everyone says they are coming, but the target keeps moving just to keep the consumers in the chase.

Was this review helpful to you?


Sprint

0 Out of 5 (0 stars) | I-95 | Racetrack, Jacksonville, FL 32258 |

I have been a Sprint customer for years and Once I moved to bartram I have no service now. Sprint sent me an airwave but I can't sent text messages. I am so upset should have switched to verizon

Was this review helpful to you?


Sprint

1 Out of 5 (1 star) | Atlantic and University, Jacksonville, FL 32207 |

no service inside home. miss lots of calls while inside.

Was this review helpful to you?


Sprint

2 Out of 5 (2 stars) | Chaffee | Normandy, Jacksonville, FL 32221 |

I drop calls all the time. Signal shows 3-4 bars but the call still drops. Text messages take forever to go through. I use to have Verizon and never had these problems. What's the purpose of having unlimited internet if I can never use it.

Was this review helpful to you?


AT&T

1 Out of 5 (1 star) | Butler Blvd.And 95 | Belfort Rd., Jacksonville, FL 32216 |

i get one bar and lose reception as does other people using ATT in my office. We are in the middle of Jax and dont get it.

Was this review helpful to you?


MetroPCS

0 Out of 5 (0 stars) | County Dock,mandarin Rd. | Loretto Rd., Jacksonville, FL 32223 |

Switched to Metro PC 6 weeks ago after 25+ years with a different carrier. No reception inside my home. May be less costly, however no service, especially when you have business calls at home, is more costly.

Was this review helpful to you?


Sprint

2 Out of 5 (2 stars) | Batram Park, Jacksonville, FL 32258 |

Works outside, but poor reception inside the home.

Was this review helpful to you?


Nextel

1 Out of 5 (1 star) | Belfort / JTB | Hogan / Southside, Jacksonville, FL 32216 |

At the house, the reception varies randomly and widely. Pretty much anywhere in town, for that matter. Sometimes takes me between 2-6 hours to receive a text message or voicemail alert. Call breakups and drops can happen at any moment for no apparent reason. It totally mystifies me that Nextel / Sprint have gotten away with having such useless service for so long. I made the mistake of leaving AT&T for the two-way to use at work. I left that job, and about to break the contract, to go back to AT&T, which I never had an issue with here in Jacksonville, FL STAY AWAY!

Was this review helpful to you?


Verizon

0 Out of 5 (0 stars) | North Kernan | Atlantic Blvd., Jacksonville, FL 32225 |

Live in the Waterlesf subdivision, Atlantic and Kernan. No bar inside the house, but usually enough to send a text. Walking outside is a little better. Has been this way since I first tried to switch to Verizon from AT&T in 2009. My household uses AT&t and T-Mobile service where we have no dead spots inside the house. Hopefully, Verizon puts up another tower soon.

Was this review helpful to you?


Advertisement



AT&T

1 Out of 5 (1 star) | Durbin Crossing, Jacksonville, FL 32259 |

Cannot get reception in my home. Have to stand out in the street in Durbin Crossing development. AT&T needs towers in areas where there is substantial builidng and growth off County Rd.210. Frustrating.

Was this review helpful to you?


Sprint

1 Out of 5 (1 star) | 1272 Kellum Rd. | 218, Jacksonville, FL 32234 |

need better service from Sprint for the price we have to pay

Was this review helpful to you?


T-Mobile

1 Out of 5 (1 star) | 8787 Southside Blvd, Jacksonville, FL, Jacksonville, FL 32256 |

NO T-Mobile signal, waste of using T-mobile, please do not go for T-mobile.

Was this review helpful to you?


US Cellular

1 Out of 5 (1 star) | A1A | Port Jacksonville Pkwy., Jacksonville, FL 32226 |

I flew from VA down to FL for a business trip. I called home several times and family member on other end told me that the caller id said IL number... WTF? Also, there was a 15-20 second delay between my sentences for the person on the other end of the line to hear me. U.S. Cellular isn't FL friendly by any means.

Was this review helpful to you?


Verizon

5 Out of 5 (5 stars) | Baymeadows Rd. | Princeton Square Blvd., Jacksonville, FL 32256 |

Perfect reception... I get good reception inside of the apartment and outside. Never had a problem with the phone reception since I came to Jacksonville, FL.

Was this review helpful to you?



Not enough? Search the Neighborhood!


Enter your zip code and we'll pull up reviews in surrounding areas. We know you don't just sit at home.




Found Us Useful? Help Us Out -- Write a Review!


This site wouldn't be possible without contributions from people like you. If you found us helpful, please take a moment and leave a review to help others. Thank you!


All fields in bold must be completed.

Carrier:

AT&T
Sprint
T-Mobile
Verizon
Cellular One
Cricket
MetroPCS
US Cellular


Zip Code:

Where is the location of your review?


Location or Major Street:

Enter location of review. (ie: Landmark, building, major roads, etc.)


Major Street 2:

For intersections. Enter major cross streets in Street 1 and Street 2.


Rating:

How would you rate your reception?
Rating: 5 of 5 - Perfect
Rating: 4 of 5 - Good
Rating: 3 of 5 - Average
Rating: 2 of 5 - Below Average
Rating: 1 of 5 - Poor
Rating: 0 of 5 - No Reception


Comments:

Must contain at least 20 words.


Phone Model:

What phone model did you use to test reception?