When I purchased the phone from T-Mobile, they said that I was in an area that had second to the highest coverage. I was told that twice again on the phone. I never could make a call and people had a hard time calling me, we would get dropped. Internet service is good with WiFi. Samsung Galaxy light phone with 4Gs. T-Mobile made two service calls to the area. After the second one, the man in the technical department said that they didn't have ANY towers close to me. A service for a tower would take one month to a year. Told me to search for other services. What are we supposed to do without good reception? Isn't Jacksonville big enough to have great coverage everywhere we go on any coverage we choose? Get with it J'Ville. It is 2014. This is hard to believe. I've tried other service providers: Straight Talk, and Net One and Net One was the best so far. Don't know what I'm going to do. Why am I paying for a phone???????Was this review helpful to you?
We use to have four bars, all of 2014 has dropped twoWas this review helpful to you?
Reception is not good with Sprint in a lot if places. You would think it would be good in Jax because it's a major city. I was house hunting so I went all over the city and 80% of the time I had issues. Had up use my hubby's phone for the map... he had AT and T.Was this review helpful to you?
nothing on htc phone works ! no phone service or internet get voice mail or text hours or days later.Was this review helpful to you?
Call Drop or no service, can barely use the Internet on the phones.Was this review helpful to you?
While Sprint isn't horrifically bad, it's pretty terrible. Slow speeds, poor reception, dropped calls, etc. Not to mention, on a family plan we're still paying $65 / person. What good is unlimited data if you can't even use a reliable connection? Go with Verizon or AT&T if you're in Jacksonville. Sprint sucks.Was this review helpful to you?
Everywhere in Jacksonville I go, I get about two bars. When I do find a full service area, I am usually driving so it is useless. I get one maybe two bars in my house. Jacksonville has the worst 4G lte I have seen. In California, my 4G LTE would get about 20 Mbps down. Here I get 3.5 Mbps. Utter garbage. It isn't even AT&T. Other carriers that I come in contact with have similar reception and speed problems.Was this review helpful to you?
Sprint has gone downhill! Our business have been with Sprint for 10 yrs. Our Sprint service has been horrible since 9 / 2013. Problems are: drop calls, missed calls, no service, delayed txt delivery, unable to get calls. When you call customer service, they can't give you a straight answer. I can't wait to get out of this SPRINT contract.Was this review helpful to you?
Just purchased a LG 9 from metro PC's on Sunbeam rd.. Now I have no reception and no bars. This really sucks. On can talk outside. SmhWas this review helpful to you?
I have had this problem since 03 / 12 my phone coverage at home is crappy, my service was good up until that mth, dropped calls barely picking up service can't use phone to search internet if u do it takes forever tried calling but all thesy say us they r updating coverage bull crap. I've had them for 6-7 yrs and never had a problem don't use Sprint they don't seem to care about their customers at allWas this review helpful to you?