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Moving from rural New England where cell service is expected to be spotty, I never thought the reception in Miami would be horrible. I thought it was just my carrier but my research has shown that it's not unique to one carrier or phone. I too have been standing perfectly still with great bars one second while on a call and then no bars the call drops. Time of day does not seem to change the outcome. Where can we all complain? FCC? Florida Utilities / Public service dept?

I've used Verizon for years before I moved here. Allways had great receptoin till now. I get 1-2 Bars in my home and 3 outside. Calls don't drop but the sound will drop out.

I've had Sprint for 3 years in Los Angeles, CA and Orange County, CA and never faced any issues (NO dropped calls, Fastest data speeds... BEST overall)... . I moved to Miami, FL a week ago for work. Office is in Doral Area. Aournd the area may get 1 possibly 2 bars... . near the office building the signal practically disappears and phone is dead from 8 to 5 so as to speak. Trying to find a place to live nearby but if Sprint has this kind of coverage then might have to switch carriers. Because I cannot live with this kind of coverage for long. Is there a official complaint channel or forum where we can lodge a complaint with Sprint on this issue?

There is something wrong with Sprint service in the Miami Downtown area. I have 4 bars then 2 minutes later 0 bars and calls dropped, it cycles regularly like watching the ocean, making it impossible to use the phone for anything but text messages and email. Customer service is good, I like sprint, the phone is great, and it works well in all other in places, but there is something wrong with the downtown service and it is getting worse. Don't buy Sprint if you live in down town Miami and like to talk on the phone for more than 30 seconds.

There is no coverage in my home, even in the yard or street. I get totally disconnected when I'm home. I WON'T suggest it to ANYONE. It's HORRIBLE.

There is no coverage in my home, even in the yard or street. I get totally disconnected when I'm home. I WON'T suggest it to ANYONE. It's HORRIBLE.

in my home 1 to 0 bars outside on the front porch with the mosquitoes 2 bars

varies but usually good enough service. rarely breaks up and even rarer to have dropped calls except certain areas around town. Sprint is expensive. bars at 2 or less -almost never 3-5 usually

Some areas inside building have no reception at all. Other areas have very poor; you have to go near a window to make a call; to keep from dropping a received call (if you're lucky enough to receive it) you have to go near a window also. Started service in 01 / 2012 and it wasn't great, but in March it became worse. Did Verizon give up the lease to one of their cell towers in the Miami area? Contrarily, people with other carrier service report that their service is better.

HORRIBLE - HORRIBLE customer service experience with SPRINT today. Boy did I make a big mistake going with these "people"- No service where I'm at 90% of the time but when told there is an outage in the area for months then too bad when it's over the trial period and $700 to cancel the contract- Not going to tolerate the remainder of the contract. Hands down worst service and company I have ever experienced. Not Cheap either $$$- I'm loosing too much money not to get out.