I can't keep a conversation going- each call is dropped several times and this is standing outside my house. I get know reception inside the house.

I talked with Verizon several times since I am within 2 miles of 3 towers. It seems that all of the major carriers are having fights with the HOA in Westchase, Eagles and others for liocating towers in these areas. From looking at the towers, it appears the antenna panels are tilted down to reduce the distance of coverage. It seems intentional to me, but it doesn't bode well for customer service. Verizon said they have plans to build a new tower in 2006, and offered to let me cancel my service. From talking with my neighbors, it appears they have even worse service than I do.

We have to be upstairs and by a window to get a usable signal. Very few dropped calls though.