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No reception inside rooms. Spotty reception outdoors.

Very poor indoors, useable on outdoors Lanai. Even outdoors, one side of the call is often dropped. Frequent interference as well as ebb and surge in signal strength. Visitors who use Verizon here have no problem inside or out. There is a cell tower within 1 / 4 mile but it may not be Cingular. Cingular Customer Service is of no help with either the phone or reception. They only want you to commit for additional terms of service. Cingular provides programming for Motorola phones using their network. Their programming caused inconsistent battery charging and a shortened use cycle but rather than repair the problem, they would rather give me a new phone (free if I extend my contract). If I can keep my number I'm switching to Verizon at the next anniversary.

Have been with Cingular now for over 6 yrs. I drive 200 miles per day in some out lying area in the middle of nowhere on St. Rd #54 east towards Lakeland, north on I-75 to St. Rd#52 towards Land o' Lakes and the reception has been excellent. It is the old TDMA technology which is going to be grandfathered soon. They will be forcing everyone to move on and away from this technology. A Cingular rep informed me today. I will probably switch to Alltel. From people I talk to that live in the out lying edges of Pasco have informed me there coverage is also great. Feedback from Alltel members in Eastern and Central Pasco would be welcome.

Service is bad and getting worse... ..I was an AT&T customer for years before Cingular purchased them. AT&T was a good experience. Cingular is bad, bad, with a cusotmer service idepartment designed to totally BS the customer. Whatever lie works is what they use. After over 20 calls to the service department, I am convinced that they have zero ethics and are paid to stall and delay. I feel sorry for the people who are taking the calls and have to listen to me and tens of thousands of other frustrated customers. I have total disdain for the gutless wonders who manage the service centers for Cingular. They will not take calls and chastise CSR's who can't handle the situation with the complaining customers. They are about as ruthless and worthless at solving problems and giving answers as any company I have had recent experience with. Cingular senior executives who direct these people are even worse. My advice to them is to get out while you can with your "golden parachutes." You couldn't make in the real world of customer satisfaction. Sell to someone who cares...