Service is bad and getting worse... ..I was an AT&T customer for years before Cingular purchased them. AT&T was a good experience. Cingular is bad, bad, with a cusotmer service idepartment designed to totally BS the customer. Whatever lie works is what they use. After over 20 calls to the service department, I am convinced that they have zero ethics and are paid to stall and delay. I feel sorry for the people who are taking the calls and have to listen to me and tens of thousands of other frustrated customers. I have total disdain for the gutless wonders who manage the service centers for Cingular. They will not take calls and chastise CSR's who can't handle the situation with the complaining customers. They are about as ruthless and worthless at solving problems and giving answers as any company I have had recent experience with. Cingular senior executives who direct these people are even worse. My advice to them is to get out while you can with your "golden parachutes." You couldn't make in the real world of customer satisfaction. Sell to someone who cares...

Poor reception in the house. Need to stand by window or go outside to make a call. Do not know if it is the service or the phone that is the problem.

At most, 1 T bar inside the house. Outside I might get 2 bars. Can't get good reception until Bruce B Downs Blvd.

Terrible reception at home, drops most calls.

Service is terrible. Dropped calls and only one bar at best.

I only get one bar at my home and always get missed calls and lost calls.