i never get lower than 4 bars and when I lived in new york my phone reception sucked

Calls are like 1 of 3 words are missed. They are very poor in service / tech help, they do no care!

Ok, I am on a beachfront condo... .but who cares! I have been seeking an alternative to T-Mobile. Calls have always dropped in the tens of deadspots in countless locations. Is it the phone? Is it the service? Each would blame the other.

I call it the "Jupiter Triangle". On I75 as you near Jupiter, calls drop. Strange because there are three cell towers right next to the interstate in the exact area the signal drops... and after the dropped call, you immediately get 5 bars! When is Alltel going to get a corporate store in West Palm? Long overdue for the "nations largest coverage area".

Nextel says that the are getting better, better at what, dropping calls and giving you no reception. This company has been going down hill ever since the hurricanes. The best thing I licked about this phone was the 2 way, but that has gone also. It makes no sense way you have to pay your bill for service that doesn't work? Now that Sprint bought them out they say thay are better, but they are wrong. I have spoken to customer service and they told me that Sprint towers are not compatible with netel. So there you have it the company needs help. Hope who reads this makes a good decision on the company they get. Good luck to all Nextel customers.

This company sucks after the hurricane. I have called about 20 times in two and a half month and the reception still sucks. They tell me everytime I call to make a ticket up with them so that they can check the towers. They leave me messages that its all taken care of, but the phone only gets good reception for about two days, after that it sucks again. I Suggest that you stick to a different company. Good luck!

I have been with Nextel for 3 to 4 years and they have never failed me. I came from Cingular which back then was absolutely horrifying. Their costumer service was terrible. If I had a problem they told me oh well, there was nothing they could do about it. Now, with Nextel costumer service is always to set things right. Rather with credits to my account or free phones. They are great

I have had my service with AT&T and then Cingular for 3 or 4 years and the service has gotten terrible in the past 6 months. I'm considering changing to T-Mobile

Although I have been maintaining 3 to 5 bars, calls are not working in both direction and those that do get dropped for the last two weeks. Sprint tech support says they are having trouble with the closest antennae to this location. They say it may be hardware or software but they are looking into it. This is downtown West Palm Beach, how does this company expect to satisfy customers when they are just looking into the problem for 2 weeks now. It's pretty useless to have a phone service that is currently not working for the 53 employees of my work plus the 100's or more that work and live in this area.

Metro PCS does not have the best reception. Most of time on my Metro PCS cell phone I usually only I have about two bars. I also can't leave the palm beach area with out my cell phone serching for sercvice.