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I cannot make a call from my home. My wife also has a Sprint phone and must be by a window. Most of our friends who have Sprint also cannot use phones regardless of model. I have complained many times. If you read the fine print on the Sprint Contract, it says the phones are intended for outside use only. Not bad if you live in a tent. I have a Verizon phone for work and the folks at work can find me any where at any time; much to my dismay. Only use Sprint if you want to constantly get the feeling like you are trying to call from a third world country. I will never use Sprint again.