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Terrible reception in my house; 0-1 bars 1st floor, 1-2 bars on 2nd floor, outside 2-4 bars. I called tech support, they said my home is in a low reception area and will be upgrading antenna in next 6 months, called 6 months later and said the same thing. Also my area does not have coverage for in-home calls? What the? Will change carriers using Hawaii Guarantee.

My husband and I kept on thinking that it was the phone that gave us no reception in that area so we changed our phones. Now we are finding out that there is no coverage in that area at all and it wasn't our phones. So when will you solve the problem with no coverage in that area?

I cannot get my phone to connect while I'm in Habush in Ewa Beach area. I wish T-Mobile would make a site out there. I spend weekends and days out there watching my son play sports too bad my wife has a problem getting ahold of me due to poor or no reception at all. We even changed phones nothing has helped.

My phone calls drop every time I make a call from my new place down on the beach. Also calls don't come through... never had a problem on the mainland (not one dropped call ever), now ever call drops and I get maybe one or two bars tops. I hear AT&T is better but not sure who is best for this area. I still have a mainland Area Code so will try switching to 808.

Reception is good but that's it. My wife and I both have the same plan and phone and neither one of us can stay connected. We have dropped calls every single time we call someone up to ten in one conversation for my wife. I'm returning these phones and cancelling my contract tomorrow. Verizon is garbage for us in Ewa Beach.

Very scattered reception. Have it one minute, lose it the next.

I get 5 or 6 out of 6 bars in reception. Never had a problem making a call from anywhere between St. Francis down to "old" Ewa Beach. I think Verizon has about the best coverage over many of the other smaller carriers. The only thing I don't like about this phone (compared to my older Motorola dual-mode) is sometimes it seems like it's a walkie-talkie where when you speak, sometimes the other guy is blocked out. Might just be the phone rather than the system because never had that problem with my old Motorola.

I get 5 bars but no reception. Tried to call from parking lot to house, no reception. Tried from supermarket, no reception. I get calls and in the middle of conversation... .phone cut out. I had another Verizon phone prior to this new plan and I had the same problem, I guess a lesson was not learned by me.

Can easily receive calls, however, calls are continuously dropped, reception is very shady. It's to the point where it's pointless to make / take a phone call because IT WILL be dropped. Phone works excellently outside of Ewa Beach. We really aren't that far into the boonies, these phones and companies really should work.