Sprint
(1 star) |
Kapiolani Blvd. Near Ala Moana Center,
Honolulu, HI 96814 |
Virgin Mobile via Sprint: Get error messages frequently telling me I'm offline - no connection. Forget uploading videos to Facebook, even pictures are a challenge for VM. Of course, battery life sucks - I have multiple charging sources and use them throughout the day. Ugh! Hoping competition gets better - looking for something that actually works affordably.
Was this review helpful to you?Sprint
(1 star) |
Upper Nuuanu Along Pali Hwy. | Pali Hwy. at Oahu Country Club Rd.,
Honolulu, HI 96817 |
Very poor service. Voice service barely hangs on, and 3G data service is mostly non-existent. When data is working it is slow. 4G does not work at all, and 4G was the reason for using a Smartphone. Reception is also poor along the Red Hill area where I frequently drop calls. Makapuu into Waimalo is poor. Along the Windward side of the island up through the North Shore is also poor. West and Central Oahu coverage is OK though it is poor at the edges of communities. 4G drops frequently during the hours of 8:00 AM through about 9:30 PM at night, perhaps because of high usage periods. I have been a customer of Sprint now since 1999, primarily because they were the first all-digital cellular network carrier. Sprint service on the U.S. mainland is really great, especially the data networks. Here on Oahu it is rendered unusable at times. I am planning to migrate over to a GSM carrier such as AT&T or T-Mobile. That way international travel is made easier being on compatible networks.
Was this review helpful to you?AT&T
(5 stars) |
Kuliouou Rd. | Kalanianaole Hwy.,
Honolulu, HI 96821 |
The reception in Kuliouou is amazing now that AT&T improved their coverage. We would check our friends and family phones to compare the coverage in our home but, Tmobile, Verizon and Sprint's signal was also 1-2 bars so we didn't switch because our home was the only place we had issues with coverage. But, not any more... ... We use our phones all over the island, AT&T have the best reception and fastest data speeds. Thank you AT&T!
Was this review helpful to you?AT&T
(2 stars) |
Aliamanu Dr. | Bougainville Dr.,
Honolulu, HI 96818 |
AMR. Drops calls, txt messages not on time, bad reception.
Was this review helpful to you?Sprint
(3 stars) |
Lunalilo Home Rd. | Hawaii Kai Dr.,
Honolulu, HI 96825 |
Neither great nor horrible reception. Coverage on the mainland is much better and Sprint doesn't have 4G here. Still, I only drop out in more remote locations like Makapuu. Otherwise, city coverage is adequate.
Was this review helpful to you?AT&T
(1 star) |
Pauoa Valley Upper Booth Rd.,
Honolulu, HI 96813 |
Advised AT&T of reception issues in our area. Lots of antennas but none is providing a good signal into the upper portion of Booth Rd. Too many dropped calls and retries.
Was this review helpful to you?Sprint
(1 star) |
Hawaii Kai | Lunalilo Home Rd.,
Honolulu, HI 96825 |
Ask Sprint when 4g will show up... . Ask Sprint what unlimited means... . ask Sprint if you can retrieve voicemail... ... internet only works on wifi, Sprint circle spins and kills a new I phone 5... boycott Sprint and all its workers
Was this review helpful to you?Sprint
(1 star) |
Hawaii Kai | Keahole,
Honolulu, HI 96825 |
Sprint says unlimited, get ready for agony and despair and a waste of $200 a month, after I plead with Sprint to let me out of this no reception, No voice mail, only use my wifi as the 3g sucks. A corporate buthole says give us back 2 I phone 5 free. What I say we just paid $400 for these useless Sprint Iphone. Bad to worse to low life, Sprint is the lowest after 30 years with ATT wow what a mistake.
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(0 stars) |
Hawaii Kai | Hawaii Kai Dr.,
Honolulu, HI 96825 |
Sprint no, run from Sprint, no dont do it, stay with any plan but Sprint, no sprint
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(1 star) |
Discovery Bay | Ilikai Hotel,
Honolulu, HI 96815 |
I've been with Sprint for about 12 years and really stuck with them because they have always been reliable. I earn my living on my cell phone so reception is priority. For the last year I've been missing calls and getting a voice message an hour later. Also it tells me "Network Busy" 2-3 times a week when placing a call. The internet connection is RIDICULIOUSLY slow. I kid you not when I say it takes 1-2 minutes to load Yahoo.com. Planning to switch to Verizon or ATT or T-Mobile.
Was this review helpful to you?Sprint
(1 star) |
Dole St.,
Honolulu, HI 96822 |
In the past 3 years Sprint has deteriorated to the point of being unusable and unreliable. I use my phone for work and regularly go over 1000 mins a month. I routinely get dropped calls, even in areas where the phone shows full bars. Voicemail and texts sometimes come in a full day late. Unlimited data is also a joke when most times I barely get a trickle of 3G. No one at Sprint can even give a RELIABLE estimate on when 4G LTE will be available here. The Now Network? Yes, I'm leaving. NOW.
Was this review helpful to you?T-Mobile
(1 star) |
ALA WAI BLVD. SEASIDE AVE. | 2281 ALA WAI BLVD.,
Honolulu, HI 96815 |
I GET 2 BARS HEN ZERO IN WAIKIKI T mobile sucks cause Waikiki is a major populated area for businesses hotels, shopping and tourist attractions and the service they provide is very very poor.
Was this review helpful to you?Sprint
(2 stars) |
Honolulu,
Honolulu, HI 96814 |
I keep missing phone calls and text messages. It's upsetting because my work requires that they be able to contact me in emergencies. Also, I just now I realize I have 2 voice mails but no rings or missed calls! So I am considering forking over the xtra cash for Verizon and I'm a real smooge with cell phones and paying for cell service. The 4G works great when you are in a good location sometimes you just put the phone away tired of waiting for the screen to load.
Was this review helpful to you?Verizon
(4 stars) |
Downtown Evenings...all Over Days | H-1 Pali,
Honolulu, HI 96817 |
been with Verizon for years. I have never really had any issues, although a few times I have had echoes... .4G coverage very important have thought about switching before because of cost, but negative reviews of Sprint and T-Mobile have kept me from switching... ..YET
Was this review helpful to you?Sprint
(5 stars) |
Chinatown To Ala Moana | Moillili To Waikiki,
Honolulu, HI 96817 |
I've only had Sprint for cell phone service, since March 1999 here on Oahu. The reason I first picked Sprint, was because they were the first all digital (ground up) cell phone company. I've only had something like 7 dropped calls in just over 14 years of service - and it worked everywhere I went on the mainland as well, even when I went to the boonies to visit my Aunt on her farm. Customer service was never a problem - until this last customer service call (Aug. 2012), that person was real rude - I'm still planning to snail mail Sprint to see if it can be remedied.
Was this review helpful to you?AT&T
(4 stars) |
Kapiolani Blvd. | Piikoi St.,
Honolulu, HI 96814 |
After having been a T-Mobile customer since 1996, I switched to AT&T two years ago this month. I have experienced two dropped calls in that two year period. My reception is usually excellent to outstanding. I travel all over the island, and have only found one or two places I frequent where I very occasionally have difficulty with reception. In two years of their service, I have only needed to use their Customer Service one time. They were extremely helpful, and resolved my problem in minimal time. I plan on sticking with AT&T. Jim Clement
Was this review helpful to you?T-Mobile
(4 stars) |
Waialai | Hunakai,
Honolulu, HI 96816 |
The phone reception is pretty good, I'm not too happy with the service I get on my phone itself for the amount I pay every month howerver.
Was this review helpful to you?Sprint
(1 star) |
Sand Island Access Rd. | Nimitz Hwy.,
Honolulu, HI 96819 |
Very poor service while at work. Zero to two bars on my phone makes it a struggle to use the internet.
Was this review helpful to you?AT&T
(1 star) |
Oahu Ave. | Lowrey,
Honolulu, HI 96822 |
I've used AT&T for years and years. The cell reception has been absolutely horrible. I've called to complain many times only to be told the 2 towers near my home are in less than perfect condition and will take a while to fix. My contract is up in 6 weeks and I will not be renewing. I'm paying for a service that I'm not getting. I do NOT recommend AT&T.
Was this review helpful to you?T-Mobile
(4 stars) |
Kaimuki,
Honolulu, HI 96816 |
been with tmo for a long time. generally calls are good - no dropped calls. data usually good but up in the valley I use wifi. had Sprint - never again. had Verizon - customer service was terrible.
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