(2.9 stars)
(2.4 stars)
(1.3 stars)
Sprint
|
Lunalilo Home Rd. | Hawaii Kai Dr.,
Honolulu, HI 96825 |
November 08, 2013Neither great nor horrible reception. Coverage on the mainland is much better and Sprint doesn't have 4G here. Still, I only drop out in more remote locations like Makapuu. Otherwise, city coverage is adequate.
Was this review helpful to you?1 out of 1 people found this review helpful.
AT&T
|
Pauoa Valley Upper Booth Rd.,
Honolulu, HI 96813 |
August 26, 2013Advised AT&T of reception issues in our area. Lots of antennas but none is providing a good signal into the upper portion of Booth Rd. Too many dropped calls and retries.
Was this review helpful to you?1 out of 2 people found this review helpful.
Sprint
|
Hawaii Kai | Lunalilo Home Rd.,
Honolulu, HI 96825 |
August 26, 2013Ask Sprint when 4g will show up... . Ask Sprint what unlimited means... . ask Sprint if you can retrieve voicemail... ... internet only works on wifi, Sprint circle spins and kills a new I phone 5... boycott Sprint and all its workers
Was this review helpful to you?17 out of 19 people found this review helpful.
Sprint
|
Hawaii Kai | Keahole,
Honolulu, HI 96825 |
August 26, 2013Sprint says unlimited, get ready for agony and despair and a waste of $200 a month, after I plead with Sprint to let me out of this no reception, No voice mail, only use my wifi as the 3g sucks. A corporate buthole says give us back 2 I phone 5 free. What I say we just paid $400 for these useless Sprint Iphone. Bad to worse to low life, Sprint is the lowest after 30 years with ATT wow what a mistake.
Was this review helpful to you?18 out of 19 people found this review helpful.
Sprint
|
Hawaii Kai | Hawaii Kai Dr.,
Honolulu, HI 96825 |
August 26, 2013Sprint no, run from Sprint, no dont do it, stay with any plan but Sprint, no sprint
Was this review helpful to you?12 out of 12 people found this review helpful.
Sprint
|
Discovery Bay | Ilikai Hotel,
Honolulu, HI 96815 |
August 20, 2013I've been with Sprint for about 12 years and really stuck with them because they have always been reliable. I earn my living on my cell phone so reception is priority. For the last year I've been missing calls and getting a voice message an hour later. Also it tells me "Network Busy" 2-3 times a week when placing a call. The internet connection is RIDICULIOUSLY slow. I kid you not when I say it takes 1-2 minutes to load Yahoo.com. Planning to switch to Verizon or ATT or T-Mobile.
Was this review helpful to you?19 out of 19 people found this review helpful.
Sprint
|
Dole St.,
Honolulu, HI 96822 |
August 15, 2013In the past 3 years Sprint has deteriorated to the point of being unusable and unreliable. I use my phone for work and regularly go over 1000 mins a month. I routinely get dropped calls, even in areas where the phone shows full bars. Voicemail and texts sometimes come in a full day late. Unlimited data is also a joke when most times I barely get a trickle of 3G. No one at Sprint can even give a RELIABLE estimate on when 4G LTE will be available here. The Now Network? Yes, I'm leaving. NOW.
Was this review helpful to you?12 out of 12 people found this review helpful.
T-Mobile
|
ALA WAI BLVD. SEASIDE AVE. | 2281 ALA WAI BLVD.,
Honolulu, HI 96815 |
May 19, 2013I GET 2 BARS HEN ZERO IN WAIKIKI T mobile sucks cause Waikiki is a major populated area for businesses hotels, shopping and tourist attractions and the service they provide is very very poor.
Was this review helpful to you?7 out of 8 people found this review helpful.
Sprint
|
Honolulu,
Honolulu, HI 96814 |
May 04, 2013I keep missing phone calls and text messages. It's upsetting because my work requires that they be able to contact me in emergencies. Also, I just now I realize I have 2 voice mails but no rings or missed calls! So I am considering forking over the xtra cash for Verizon and I'm a real smooge with cell phones and paying for cell service. The 4G works great when you are in a good location sometimes you just put the phone away tired of waiting for the screen to load.
Was this review helpful to you?9 out of 9 people found this review helpful.
Verizon
|
Downtown Evenings...all Over Days | H-1 Pali,
Honolulu, HI 96817 |
April 29, 2013been with Verizon for years. I have never really had any issues, although a few times I have had echoes... .4G coverage very important have thought about switching before because of cost, but negative reviews of Sprint and T-Mobile have kept me from switching... ..YET
Was this review helpful to you?12 out of 13 people found this review helpful.
Sprint
|
Chinatown To Ala Moana | Moillili To Waikiki,
Honolulu, HI 96817 |
April 24, 2013I've only had Sprint for cell phone service, since March 1999 here on Oahu. The reason I first picked Sprint, was because they were the first all digital (ground up) cell phone company. I've only had something like 7 dropped calls in just over 14 years of service - and it worked everywhere I went on the mainland as well, even when I went to the boonies to visit my Aunt on her farm. Customer service was never a problem - until this last customer service call (Aug. 2012), that person was real rude - I'm still planning to snail mail Sprint to see if it can be remedied.
Was this review helpful to you?4 out of 5 people found this review helpful.
AT&T
|
Kapiolani Blvd. | Piikoi St.,
Honolulu, HI 96814 |
February 02, 2013After having been a T-Mobile customer since 1996, I switched to AT&T two years ago this month. I have experienced two dropped calls in that two year period. My reception is usually excellent to outstanding. I travel all over the island, and have only found one or two places I frequent where I very occasionally have difficulty with reception. In two years of their service, I have only needed to use their Customer Service one time. They were extremely helpful, and resolved my problem in minimal time. I plan on sticking with AT&T. Jim Clement
Was this review helpful to you?11 out of 12 people found this review helpful.
T-Mobile
|
Waialai | Hunakai,
Honolulu, HI 96816 |
January 08, 2013The phone reception is pretty good, I'm not too happy with the service I get on my phone itself for the amount I pay every month howerver.
Was this review helpful to you?3 out of 3 people found this review helpful.
Sprint
|
Sand Island Access Rd. | Nimitz Hwy.,
Honolulu, HI 96819 |
December 14, 2012Very poor service while at work. Zero to two bars on my phone makes it a struggle to use the internet.
Was this review helpful to you?13 out of 13 people found this review helpful.
AT&T
|
Oahu Ave. | Lowrey,
Honolulu, HI 96822 |
November 13, 2012I've used AT&T for years and years. The cell reception has been absolutely horrible. I've called to complain many times only to be told the 2 towers near my home are in less than perfect condition and will take a while to fix. My contract is up in 6 weeks and I will not be renewing. I'm paying for a service that I'm not getting. I do NOT recommend AT&T.
Was this review helpful to you?22 out of 25 people found this review helpful.
T-Mobile
|
Kaimuki,
Honolulu, HI 96816 |
November 03, 2012been with tmo for a long time. generally calls are good - no dropped calls. data usually good but up in the valley I use wifi. had Sprint - never again. had Verizon - customer service was terrible.
Was this review helpful to you?18 out of 19 people found this review helpful.
Verizon
|
Wilder | Piikoi,
Honolulu, HI 96822 |
October 29, 2012I switched from tmo to Verizon because tmo would always lose reception in areas of congestion such as the first level of ala moana mall. I couldn't be happier, I never lose phone my signal. The data signal sometimes goes out or slows down when I am in areas not close to a major city center. Some places I have had problems include areas of North Shore, hiking trails (I Geo cache and this is a problem sometimes) and the east side of diamond Head. These are minor issues I don't think any other carrier has this great service. Overall I am pretty pleased! 8 / 10
Was this review helpful to you?22 out of 24 people found this review helpful.
AT&T
|
Laukahi | Kalaneanaole,
Honolulu, HI 96821 |
October 22, 2012AT&T works well with my Blackberry. I have not had any dropped calls on this island except at one corner on the H-1 Freeway headed to Leeward Coast.
Was this review helpful to you?11 out of 12 people found this review helpful.
Sprint
|
Moanalua Valley,
Honolulu, HI 96819 |
October 18, 2012Zero bars and no reception from Moanalua Valley. Got an AirRave from Sprint but even that doesn't work all the time because it can't amplify the signal if there is no signal.
Was this review helpful to you?12 out of 14 people found this review helpful.
AT&T
|
Navy Exchange Pearl Harbor | Bougainville Dr.And Radford,
Honolulu, HI 96828 |
October 04, 2012If you ever go into the Navy Exchange Pearl Harbor and your with AT&T. your reception is poor or none. Lost my daughter in the store and try calling her NEW Iphone5 on AT&T over 10 times only for it to go straight to her voicemail. I thought it was my phone( I'm on Tmboile) but nope. I found a nice sales person to help me and I told him about my situation, he told me there is no reception on the first floor and try again in a few minutes and hopefully she goes on the Second floor which it seems to get AT&T reception. He said its been like this for years. Sure enough after the 12th time, I finally got through to her. She made her way too the 2nd Floor.
Was this review helpful to you?5 out of 9 people found this review helpful.
Verizon
|
Portlock Road, Portlock Hawaii | Lawai Stree,
Honolulu, HI 96825 |
September 29, 2012My wife and I as well as our kids are all on iPhone 5 with Verizon - that's 5x iPhone 5 all with 5 bars :)
Was this review helpful to you?5 out of 5 people found this review helpful.
AT&T
|
Waiomao Rd. | Kuahea St.,
Honolulu, HI 96816 |
September 28, 2012T-mobile was the worst overall, but when I did have reception it was the clearest. I thought my prayers were answered by switching to sprint, but I had better reception with T-mobile, when I did manage to get reception. Then I switched to At&T thinking this was the end all. I was better off with Sprint.
Was this review helpful to you?5 out of 6 people found this review helpful.
AT&T
|
Kapiolani | Keeaumoku,
Honolulu, HI 96814 |
September 07, 2012AT&T's service is attrocious in both downtown and all along Kapiolani Blvd. I live near Ala Moana and my calls get dropped all the time. I walk home or ride the bus down Kapiolani and you can forget about watching video on your smartphone. And, don't go to Ala Moana beachpark and expect to use your phone when it's busy. I'll be dropping them next month and praying my new service provider won't give me so many excuses about their towers being down. It's not that their towers are down, it's that they don't have enough of them.
Was this review helpful to you?5 out of 5 people found this review helpful.
Sprint
|
Honolulu International Airport,
Honolulu, HI 96818 |
August 29, 2012At The Honolulu International Airport, I barely can scrape a workable signal. Every gate results in no service, being out in the garden court under open air lets me scrape maybe a bar or so. Internet speeds range from 2KB to 50KB / sec depending on where I am within the airport. Funny though outside of the airport I can get reasonable speeds. I think it has to do with the frequency Sprint is using. Outside the speeds are nice. Once you enter any building service starts to take a hit. My best advice is if you work construction, Sprint is great for you. For those of you who have office jobs, go elsewhere.
Was this review helpful to you?6 out of 7 people found this review helpful.
Verizon
|
UH Manoa,
Honolulu, HI 96822 |
May 29, 2012It's ok off-campus, but night or day if you are at UH Manoa good luck getting a phone reception that is not filled with static or a data rate over 100 kbps (using 3G network), if you can get data at all. This has been going on for TWO YEARS straight despite my calls to them. Thankfully, my contact is up in a few weeks.
Was this review helpful to you?41 out of 45 people found this review helpful.
Verizon
|
Wilder Ave. | Spencer St.,
Honolulu, HI 96822 |
March 16, 2012Two or three bars usually and I am on top floor of 13 story building. Data is a different story. I switched to 4G phone and the data service sucks. Would you believe mostly zero 24 / 7 at home here. Really frustrating. I wanna go to Iphone 4S. I bought one for my daughter at the same time I upgraded and she is very happy always. I am bummed. Four e-mail address' and Skype etc. and nothing works. Driving around Honolulu is not much better for data. on / off... on / off. What is up with that? Verizon says they will not allow me to give phone back. I have been complaining to them since day one. Live and learn.
Was this review helpful to you?73 out of 76 people found this review helpful.
Sprint
|
Upper Woodlawn Dr.,
Honolulu, HI 96822 |
February 29, 2012In my house it is one bar, bordering on zero bars. I have to go outside to prevent calls from dropping. Outside I can get 2-3 bars; the signal drifts in and out. The signal strength and call quality are almost the same as T-Mobile, which I dropped after my 1 year contract ended.
Was this review helpful to you?30 out of 36 people found this review helpful.
AT&T
|
Ward Ave. | Hotel St.,
Honolulu, HI 96813 |
January 28, 2012Data is slow... about a minute to load a simple page. Works fine in other areas of town
Was this review helpful to you?5 out of 6 people found this review helpful.
T-Mobile
|
Salt Lake Blvd.,
Honolulu, HI 96813 |
December 19, 2011Using a factory unlocked iPhone 4S running on T-Mobile. Usually 4-5 bars and no problems with voice calls from the Waipahu to Ala Moana area. Data is of course limited to EDGE which is ok for me since I only use email and limited web browsing.
Was this review helpful to you?28 out of 33 people found this review helpful.
AT&T
|
Kalia Rd. | Ala Moana,
Honolulu, HI 96815 |
October 12, 2011Slow data speed most of the time, and some times drop call, it's getting worst everyday. They keep selling smartphones and most phones nowadays has data connection but their network is clogged up, they need to upgrade their tower, if you're in Waikiki area, your data speed is even slower than dial up service. Stay away from ATT is you use your data in this area.
Was this review helpful to you?37 out of 40 people found this review helpful.
Verizon
|
Hawaii Kai Dr.,
Honolulu, HI 96825 |
October 11, 2011I have excellent reception everywhere I go on Verizon Wireless. I also have great 3G internet coverage most of the time, pretty much anywhere on the island. I'm only writing this review because I switched to Mobi. Mobi sucks big time! I can't believe how often this company has internet outages. In this day and age, cell phone users use their phone MOSTLY for internet. Yes, I make calls and do text messaging, too. Text messaging is a FAIL too, sometimes. Even the guy who sold me the service told me MMS (multi-media messaging) wouldn't work on Mobi. He didn't tell me that even SMS (regular messaging) wouldn't work occasionally! These incidents happened in Kahala, Kaimuki and Hawaii Kai. In town, I haven't had any trouble. If this is my experience on a phone, imagine how bad their Hele broadband device is. I don't have to imagine. I met a solar panel salesman today who said it was the most worthless brick he has purchased and couldn't wait to switch to something better. I wish Verizon wasn't so expensive. But I will be going back. I've tried T-Mobile and that was even more frustrating then Mobi. There pretty much isn't anything else in Hawaii as consistently solid as Verizon. They are the gold standard.
Was this review helpful to you?65 out of 67 people found this review helpful.
AT&T
|
Middle Nuuanu Valley,
Honolulu, HI 96817 |
September 10, 2010I have never received a call that I didn't have to return myself because the reception here is absolutely horrible. AT&T is fully aware of the situation and offers no remedy. My phone and the second phone on this bill always drop calls and not just at home. I despise AT&T's reception and attitude. I'm switching to another evil and buying an Ooma for the home.
Was this review helpful to you?35 out of 38 people found this review helpful.
AT&T
|
Kaikoo,
Honolulu, HI 96816 |
August 20, 2010I can't be the only one on this street with poor reception. Even tried a booster. :(
Was this review helpful to you?4 out of 5 people found this review helpful.
T-Mobile
|
1580 Makaloa | Kapiolani Business Plaza,
Honolulu, HI 96814 |
July 16, 2010Poor or no reception in elevators while other people have no problems
Was this review helpful to you?5 out of 9 people found this review helpful.
T-Mobile
|
841 Bishop St.,
Honolulu, HI 96813 |
June 08, 2010T-Mobile pretty much sucks in any building. I worked down at the Haseko Bldg on Mililani Mall and I had to stand near a window to get a bar. That was my Blackberry Curve 8320. Then I got a job at 841 Bishop St.and my phone wouldn't work in that building either. So I got a Nexus One when my contract was up and stayed with T-Mobile. Shouldn't have. T-Mobile has such a crappy reception in a building. I ask people who talk on their phones in my elevators who their carrier is and they all say AT&T. So I'm switching as soon as I feel comfortable enough to pay the penalty to get out of my T-Mobile AND Google plans.
Was this review helpful to you?70 out of 73 people found this review helpful.
AT&T
|
Hennepin Ave.,
Honolulu, HI 96825 |
April 14, 2010I always get great 3g whenever we travel around the area. I've had T-Mobile and it was ok and Verizon was ok to good but I have had excellent service with AT&T here
Was this review helpful to you?18 out of 20 people found this review helpful.
T-Mobile
|
Kapiolani Blvd.,
Honolulu, HI 96814 |
February 27, 2010Hey Jim Clement, it might be your phone. I have an iPhone and my bars are always full with Tmobile. It is TRUE about T-Mobile and it's towers. T-Mobile used to have agreements with AT&T to use their towers in many areas. Well that agreement vanished a while ago which is why where you used to get awesome reception with T-Mobile, now it sucks. I am considering switching to AT&T, but then again I've been with T-Mobile since voicestream and I'm just hoping they do something about adding more towers. It's getting ridiculous. One thing about AT&T in Hawaii (ALL ISLANDS) is that they always get dropped calls, super annoying. It shows full bars, but it is often misleading because often my AT&T friends can't even make an outgoing call! You also have to consider the fact that with more AT&T users, their towers can get jammed at times, which explains the dropped calls. T-Mobile will eventually get there if they don't keep up with adding more pipes for the water to flow, for a better word. AT&T's 3G is light years faster than T-Mobiles without a doubt. T-Mobiles 3G is a joke. Seriously. One thing I do know for sure is that I'm leaving T-Mobile if they don't step their game up fast. My reception is good, but I'm sure it's due to the fact that a tower is just 3 blocks from my house and I'm in a high rise... I want only the fastest, most reliable GSM network. I don't like CDMA's... sorry Verizon and Sprint... .sucks...
Was this review helpful to you?58 out of 60 people found this review helpful.
AT&T
|
Hawain Village,
Honolulu, HI 96813 |
January 22, 2010Love my iPhone! Love AT&T! Always have excellent service!
Was this review helpful to you?4 out of 6 people found this review helpful.
Verizon
|
Hilton Hotel,
Honolulu, HI 96815 |
January 22, 2010I HATE VERIZON! I live in MN and texas came and traveled here and still no recpetion. I can't wait to switch to AT&T! All of my friends have AT&T and get full bars of reception where I get none. Fantastic.
Was this review helpful to you?20 out of 26 people found this review helpful.
AT&T
|
All Over,
Honolulu, HI 96815 |
January 22, 2010always have 5 bard switched from Verizon who has no bars anywhere. I love it!
Was this review helpful to you?4 out of 5 people found this review helpful.
Verizon
|
2500 Kuhio Ave.,
Honolulu, HI 96815 |
January 13, 2010Consistently good coverage at Prince Kuhio hotel and all over Waikikii
Was this review helpful to you?5 out of 6 people found this review helpful.
Verizon
|
Hickam AFB,
Honolulu, HI 96818 |
September 16, 2009I've never dropped a call in the past two years I've lived on this island. I get reception all over base with no issues.
Was this review helpful to you?3 out of 3 people found this review helpful.
AT&T
|
Kamehame Dr. Hawaii Kai,
Honolulu, HI 96825 |
July 27, 20095 Bars are the norm near the top of Kamehame Ridge. 3G reception is excellent.
Was this review helpful to you?4 out of 5 people found this review helpful.
Nextel
|
841 Bishop St.,
Honolulu, HI 96813 |
May 21, 2009Excellent reception in the Davies Pacific Building and surrounding. I've never had a dropped call at work while on Nextel's network.
Was this review helpful to you?15 out of 21 people found this review helpful.
T-Mobile
|
Waimea - Kauai,
Honolulu, HI 96825 |
December 29, 2008No reception at all in Waimea-Kauai. All other people I was with had no problems: AT&T, Verizon.
Was this review helpful to you?4 out of 5 people found this review helpful.
Nextel
|
Niu Valley | Haleola St.,
Honolulu, HI 96821 |
December 03, 2008Dropped calls and very splotchy call quality when connected. Will not use Nextel at home because I know call will blank out in middle of call - guaranteed. Back out on the highway is ok but whats the point? Will switch carriers soon. Just doing my research on who best to switch to.
Was this review helpful to you?27 out of 33 people found this review helpful.
T-Mobile
|
Sheraton Waikiki | Lewer St.,
Honolulu, HI 96813 |
November 21, 2008I have no reception at all inside Sheraton while my friends who use AT&T have 4 or 5 bars. I often miss call around Honolulu. I only get a miss call message after the call has been missed. It sucks. Unfortunately, I just committed to a 2-year agreement because I wanted a new phone. If there is no serious improvement in the next 2 years, I am switching to AT&T.
Was this review helpful to you?36 out of 40 people found this review helpful.
AT&T
|
Hilton Hawaiian Village,
Honolulu, HI 96815 |
May 24, 2008AT&T work greate both voice and Media NET connection. Voice is clear enough and data runs through fast enogh with 3.5 G most of the time.
Was this review helpful to you?16 out of 22 people found this review helpful.
T-Mobile
|
Kalakaua | Ala Wai,
Honolulu, HI 96815 |
March 14, 2008TMobile sucks! Drops calls at random and ALWAYS by Kalakaua and Ala Wai. Also think they are the top.
Was this review helpful to you?12 out of 18 people found this review helpful.
Verizon
|
Hickam AFB,
Honolulu, HI 96818 |
November 11, 2007I drive all over this island and shop at Ala Moana, Ward Center, where ever. I can talk on my phone all the way at the bottom floor of Ala Moana with no problems. I have noticed a few spotty locations heading up towards the North Shore, but they are few and far between. I can talk in my house without problems. No static, no dropped calls. Verizon works better here than it has in other places we've lived (Fort Ord, anyone?)
Was this review helpful to you?45 out of 49 people found this review helpful.
