I love T-Mobile. Their customer service is great. I can get service almost anywhere on the island! My phone doesn't work in elevators, but that's just fine.

Coverage is pretty good but there are some spots where you will have drop calls in the following areas: Pali Hwy. - near reservior, just outside the tunnels town side, near the hairpin turn and near HPU; Likelike Hwy. just outside the tunnel town side and near overpass before Kalihi Valley.

No reception in Hospital

My calls often go to voicemail instead of RINGING the phone. I get a missed call message on the phone. This occurs often when I am buildings and sometimes when I'm driving in Downtown.

Lots of dropped calls doing the turns on Sierra Drive, and above Hilo Dr.on Wilhelmina Rise.

Reception is spotty on Prospect travelling all around Punchbowl Crater. It is especially bad when travelling along Prospect from Ward down to Piikoi calls get dropped about 50% of the time. Reception is poor from my home in the 200 block of Prospect, where I have to walk around the house in order to find a place to stand where people can hear me.

I get poor reception here while standing at the corner of RSI looking at the lunch wagon. I am sure many other contractors who use Nextel are also complaining.

Going over the bridge my calls always loose reception. The bridge must suck up my cell phone signals. ;)

Who can I complain to - VErison service is so spotty in Honolulu and there is no way to report it.

Start conversations in Makiki going on Awaiolimu to Lusitania and into Booth - the phone service is sketchy. then goes dead. Sometimes you think you're carrying on then echo-o-o-oh...