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Kailua Kona, HI Carrier Reviews & Coverage Maps

1. Verizon 4.5 star rating (4.5 stars | 4 Reviews)
2. AT&T 1.4 star rating (1.4 stars | 11 Reviews)
3. Sprint 1 star rating (1 stars | 1 Reviews)
4. T-Mobile 0.5 star rating (0.5 stars | 2 Reviews)

Total Coverage 1.9 star rating (1.9 stars | 19 Reviews)
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1 Out of 5 (1 star) | Puuloa Rd.And Hwy. 11, Kailua Kona, HI 96740 |

I didn't sign a contract but most of the time no service or one bar. If I go outside and stand on the lanai I might get two bars. I'm thinking of getting the new iPhone6s but don't want to lock into a contract with a bad carrier here in Kona.

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2 Out of 5 (2 stars) | Habanero's Restaurant, Kailua Kona, HI | Walua Rd.& Alii Dr., Kailua Kona, HI 96740 |

I have been a loyal customer with ATT along with my children for over 10yrs now. But I recently moved from mainlands to the Big Island and have lived on the east side first and now on the west side in Kona. My service has been very poor. 1-2 bars is my average. At best is I move around the house I occasionally get 3 bars but in n out. Not stable at all. When on the phone I often get complaints from my friends that they have trouble hearing me. Signal is in n out too much. I have unlimited everything but for some unknown reason my bill keeps climbing a little higher each month. It should always be the same. I am now seriously looking for a more reliable company. Even if it breaks my contract.

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0 Out of 5 (0 stars) | Lako St. | Lako St., Kailua Kona, HI 96740 |

I have learned from a company insider that AT&T purposely cuts back its wattage output from cell towers to save money at the expense of the customers that prepaid welcome to the cheated, no morality corporate world, do not use At&T in Hawaii hit their bottom line for as they are a bottom feeder, send them to china

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0 Out of 5 (0 stars) | Upper Lako St, Kona | Lako St., Kailua Kona, HI 96740 |

AT&T sucks the bong if they think this is phone service several days no service a class action lawsuit is in order for their fraud and non disclosure failure to provide services paid for. Hmmm as a lawyer I think I'll advertise that.

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4 Out of 5 (4 stars) | Lako | Aahumanu, Kailua Kona, HI 96740 |

Switched from Sprint to Verizon nov. 2913. Reside Kincaid big island. I recommend Verizon over Sprint for this location.

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1 Out of 5 (1 star) | Alii, Kailua Kona, HI 96740 |

By Magics, Sprint is worthless in Kona. And their so called customer service is a JOKE, less than zero. If you need an official store you have to drive to Hilo. The store in Kona is only a front for selling more junk and collecting money for NOTHING. Get dropped calls from lanai ( only place I can get any reception) Data sucks too. The other day they sent me a text saying I was over on my "anytime minutes" because every call from here is roaming. I am switching back to VERIZON. May cost a little more, but well worth it.

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1 Out of 5 (1 star) | Kona Isle Apartments | Alii Dr., Kailua Kona, HI 96740 |

I just got off the phone with AT&T for the third time to complain about the lousy connection. I live in a densely populated area and well over 50% of my calls are dropped! They told me that if I want better reception to go to the AT&T store and purchase a micr-cell booster for 200.00! Are you f'en kidding me!? I have been with them for 10 years, over 15 phone accounts for my businesses. Well I guess Verizon is going to get all of that business now... . DO NOT SIGN UP WITH AT&T, you will regret it if you live in Kona!

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5 Out of 5 (5 stars) | Nani Kailua Estates, Kailua Kona, HI 96740 |

Verizon has the best service. All my friends with other cell providers say they wish they were with Verizon

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0 Out of 5 (0 stars) | Downtown Kailua Kona, Kailua Kona, HI 96740 |

I had poor service before I moved to Kailua Kona from Portland, Oregon. AT&T said it was a tower problem, but couldn't seem to fix it. I moved to Kona April 17 and had good reception for about 2-3 weeks. Hallejulah! Suddenly, though, more than 50% calls are dropped, 80% of the time I cannot connect for phone, text, or Internet. I have logged - I'm not kidding! - 35+ hours with AT&T with Apple trying to solve the problem, have gone into AT&T 4 times and the Apple Store twice. I replaced my SIM twice, done a complete restore 3 times, and APPLE EVEN REPLACED MY iPHONE. I was told by AT&T's Gaylene - well, you only have to keep paying until November (when my plan ends). THanks AT&T - don't YOU have an obligation to, uh, provide actual phone service?

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2 Out of 5 (2 stars) | Manukai St., Keauhou | Heeia Way, Kailua Kona, HI 96740 |

I live at Heeia Bay, Keauhou, using an iPhone 3G, with poor reception inside my house, max. 2 bars. Better reception up north such as Kailua Village and Costco. But never 4 or 5 bars! Looking for a new carrier for my iPhone 5... such as Verizon, which is supposed to be far superior in my area according to a friend working at Keauhou Bay. This is September 2012, many reviews are rather old. Who is the best in West Hawaii ?

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