T-mobile is terrible on the Big Island of Hawaii. Do not get them because nothing works here and I am using their latest "flagship" phone. I am very dissapointed. I have been with them for 7 years and signed back on for another two when I moved to Hawaii but no signal and they are trying to make me pay the cancellation fee and for the rest of the phone. They are definitely not worth it.

I have a really, really old Motorola Razor phone. It's definitely time to update, but I'm not sure what phone is going to work over here on a local network. Here's what's odd. On the old Razor, I have had great reception on the big island, during normal driving around the various cities. (Never tried it out on the ocean, or from Mauna Kea, for ex.) But it's on an 831 (Santa Cruz) area code. I'm wondering if I change to a local area code, if that reception will change? It would be really weird to get great reception on an 831 area code and then swap and get little or no reception on a local code! Suggestions for a new phone upgrade? Mahalo!

I get an average of 1-2 bars at home and at the airport. I asked AT&T why so poor reception and was told it was because they switched and their 3G customers get good reception the rest on their Edge network are S.O.L. Switching to another carrier when my contract is up.

Terrible reception at home..none at Costco and when it is good it doesn't last. I've had T-Mobile for two years, locked into a contract. Opting out early and will avoid the early termination fee because of the poor coverage. You can do the same if your coverage sucks!

There is only one option for awesome cell reception on the Big Island... . VERIZON. Come on, you know its true.

It is practically impossible to get any reception in our house. We have to either keep the phone is one specific spot or go outside to get any reception.

T-Mobile is Poop. :(... Out of all my friends and familys phones that includes, AT&T, Cingular and Verizon. My phone seems to always have the least amount of service where ever we go on the Island. It constantly drops calls and goes from full signal to no signal. And this is common amongst my T-Mobile allies. Phone with the best service, Verizon or At&t.

Over the past year AT&T / Cingular service has improved dramatically. I am now able to hold conversation without dropping from Waimea to Kona. My in building coverage is also better now that GSM 850 ha been fully launched.