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Service here in Rock Rapids has been good and bad due to some towers changing hands, however the past year has been nothing but 3-4 bars. Calls are good and might only drop if I'm in my basement (duh). 3g also reaches here so I can get downloads at pretty decent speeds. I have even streamed Netflix driving out of town with a few dry spots between Rock Rapid and Larchwood IA. I suspect a good phone has a lot to do with my good service as well. People complaining in this area seem to have older and cheaper phones.