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Phone says all 6 bars, but my husband and my phone continues to have problems hearing the other person. When the other person speaks it is broken and very difficult to carry on a conversation. My husband has a sanyo phone and continues to have the same problem. I have called Sprint on several occasions to reset both phones. Service is good for two days then problems occur with both phones again. I have been told that if it happens again to go get my phone checked out. I'm currently looking at other service options due to these issues. I have been a 10+ year customer of Sprint and have not had this much disruption in service since 2004.

Phone states I have all bars of service, but I have been struggling with reception issues for one month now. I have called Sprint customer service and have been informed that there have been some tower issues and that they are in the process of building a new tower for the 4G network the open ticket was supposed to be closed on 5 / 31 / 2011. I used to be able to talk in all areas of my home without a problem since 2007 now service is back to where it was when I first moved out here in 2004 (no constant service in house- have to be outside or actually on Rt 25 in order to not lose a call). I have been a loyal Sprint customer since 2001 and have been really impressed with how fast my customer service issues have been resolved in the past, but at this point I am really getting tired of using my prepaid phone to make phone calls when I am at home!

I'm here North of Elgin and it's perfect. I drive to Downtown Chicago it's perfecdt.