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Date |
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Verizon
 1 Out of 5
Phone Model: Moto Droid-Original |
LaSalle / North Ave., Chicago, IL 60610 |
Sat Mar 10, 2012 |
I'm moving back into the City from the Suburbs. My Verizon service outside of Chicago is fine, no problems. I'm moving to a high rise condo (low floor). Sometimes the phone rings or I can start to make a call inside, but it usually drops within about 30 seconds. The phone can show 5 bars, but as soon as I make a call it drops to zero. Outside, around Dearborn and North, I made a call with very poor transmission and it dropped in mid conversation. Data sometimes works, but not usually. I'm very disappointed. I'm ready for a new phone, but unsure what to do. Maybe it's the "Droid" or maybe the carrier. I'm at a loss.
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Verizon
 1 Out of 5
Phone Model: Motorola Droid 2
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Cermak (2200 S.) / S Michigan Ave., Chicago, IL 60616 |
Thu Jan 26, 2012 |
Awful. Phone varies between 0 and 1 bar. Calls cut in and out on both ends and calls constantly dropped. Had this phone and plan for about 1 1 / 2 years. No improvement during that time, despite refreshing cell tower connection frequently.
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Verizon
 1 Out of 5
Phone Model: LG ENV 3 |
Maplewood / 10600, Chicago, IL 60655 |
Mon Jan 02, 2012 |
Lousy reception in or out of the house. Has been like this for a couple of years, This whole area is bad. I don't understand why Verizon doesn't put up more cell sites, there is plenty of room on the CSX railroad right of way or in the 2 large parks nearby.
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Verizon
 4 Out of 5
Phone Model: Motorola Droid Razr
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Michigan Ave. / 14th St., Chicago, IL 60605 |
Fri Dec 02, 2011 |
On the 13th floor south facing side of a high rise. 4G LTE Signal ranges from 4 bars to full strength.
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Verizon
 1 Out of 5
Phone Model: Blackberry Curve 8530 |
Kimball / Armitage, Chicago, IL 60647 |
Sun Oct 16, 2011 |
I recently made a google talk account so I wouldn't have to put up with the dropped calls from my blackberry. "Can you hear me now... ? Good."
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Verizon
 1 Out of 5
Phone Model: Samsung Fascinate
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Fullerton / Western, Chicago, IL 60647 |
Wed Oct 12, 2011 |
Verizon sucks here in chicago you 2 or 3 lines of your reception,
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Verizon
 4 Out of 5
Phone Model: Apple iPhone 4
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W Monroe / S Clinton, Chicago, IL 60661 |
Fri Aug 26, 2011 |
At the ground level, calls and texts work flawlessly and data is consistently 1.5Mbps and above with very low latency (in case you're not tech literate, this is very good). In my apartment (over 30 floors up), however, calls often drop. Texts do work no matter what though. Data is a crap shoot up high but that doesn't affect me since I have WiFi. I can say though that no matter where I am in the city (high up, in a basement, or anywhere inbetween) I do not miss calls and I definitely have no trouble texting. There are no "No Service" areas like I used to constantly experience with AT&T.
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Verizon
 1 Out of 5
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Devon / California, Chicago, IL 60645 |
Fri Aug 26, 2011 |
Lots of dropped calls, spotty reception in my apartment.
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Verizon
 2 Out of 5
Phone Model: Thunderbolt
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Milwaukee / Central Park, Chicago, IL 60618 |
Thu Aug 04, 2011 |
The LTE signal strength in an area more or less limited to the property of my apartment building is lower than surrounding areas. I verified this with Verizon's LTE coverage map. It literally shows the listed intersection as a lower strength signal than all the surrounding area. My LTE data speeds are usually 6-8Mbps down and about half of that up. I can go just a few blocks and the signal strength is much better. I often get 12-15Mbps down and sometimes 20+Mbps. Good thing I have wifi while I am at home.
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Verizon
 1 Out of 5
Phone Model: Thunderbolt
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Addison / Nottingham, Chicago, IL 60634 |
Thu Aug 04, 2011 |
Poor LTE reception. Poor 3g reception. Barely any 1x reception. I've observed this with Sprint, Verizon, AT&T and to a slightly lesser extent Tmobile. I've observed this with different phones on each carrier. The are needs a new tower or an upgrade.
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Verizon
 2 Out of 5
Phone Model: Blackberry Curve 8530 |
State St. / Maple St., Chicago, IL 60610 |
Mon Jun 27, 2011 |
My service is constantly flitting between 2 bars and nothing at all. I will get text messages and emails, but calls are hit or miss. Every single time I am on a phone call it is dropped almost immediately.
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Verizon
 0 Out of 5
Phone Model: android |
5 S.Wabash, Chicago, IL 60603 |
Mon Jun 13, 2011 |
Used to have excellent reception. Now it is terrible. I guess Verizon cares more about reception in Antarctica than downtown Chicago. Canceling service today!
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Verizon
 1 Out of 5
Phone Model: HTC ThunderBolt
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Western / Augusta, Chicago, IL 60622 |
Sat Jun 11, 2011 |
Verizon's 4g is pathetic. When I first got the phone I was getting 14mbps d / l, and now I've been averaging 2-3 mbps for the last month or two.
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Verizon
 1 Out of 5
Phone Model: Blackberry Curve |
State and Roosevelt, Chicago, IL 60605 |
Thu Mar 10, 2011 |
Verizon sucks! Barely get reception outside, and can totally forget about reception inside. The minute I hit the door of my building my phone becomes a pretty piece of pink plastic that does nothing but play music. No voice calls, texts and I can forget about web surfing. If you live in the South loop, do yourself a favor and stay away from Verizon. Trying T-Mobile, and so far I love it. Absolutely great reception. Major plus your still in contract with another company, they will give you give you a discount, equal to your termination fee, so that you can switch without losing any money. No Verizon + no termiantion fee+ great company= win win!
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Verizon
 1 Out of 5
Phone Model: blackberry storm |
Damen / Irving Pk Rd., Chicago, IL 60613 |
Thu Feb 03, 2011 |
Since I moved here my reception is AWFUL! Every call either drops or is a bad connection! I've been fighting with Verizon about it and they refuse to let me out of my contract even though they originally said they would if they proved it was their service! They have admitted this is a bad area but they now say "we don't guarantee our phones to work indoors. We only guarantee outside coverage." They wanted me to buy a booster for the signal and with the discount it was $160! I'm not paying that! I'm just going to change companies as soon as my contract is up and I'll never use them again!
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Verizon
 1 Out of 5
Phone Model: Blackberry Curve |
Randolph / State, Chicago, IL 60611 |
Tue Jan 25, 2011 |
Appalling service and getting worse. Numerous calls to customer service. They report no issues; clearly people on this site report otherwise. Will be switching to T-Mobile.
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Verizon
 4 Out of 5
Phone Model: Motorola Droid 2
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Howard / Sheridan, Chicago, IL 60626 |
Fri Nov 19, 2010 |
No issues at all where I live. But dont you worry, every time I commute down lake shore drive, over that bridge, my call drops.
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Verizon
 1 Out of 5
Phone Model: BlackBerry Storm |
Delaware / Dearborn, Chicago, IL 60610 |
Tue Aug 10, 2010 |
It seems like when Verizon started the new marketing campaign, the service dropped significantly. I never had problems at home or in the neighborhood before last April. Now I have 3 - 5 dropped or missed calls per day. I have called and logged service complaints to no avail. T-Mobile is looking better everyday! Please Verizon, get it fixed! Listen to your customers.
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Verizon
 1 Out of 5
Phone Model: Palm Centro
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North Branch, Chicago River / Lincoln, Kedzie, Devon Streets, Chicago, IL 60659 |
Tue Jun 08, 2010 |
I live in Chicago and have been Verizon since they took over Ameritech (was it before Verizon?) cell phone service. The reception is terrible especially in the 60659, 60625 and 60619 areas, my home, my son's home and my mother's home respectively.
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Verizon
 5 Out of 5
Phone Model: Blackberry Storm |
Kedzie / 47th, Chicago, IL 60632 |
Tue Jun 08, 2010 |
Never have Verizon coverage problems in the Chicago area. Every now and then the phone makes a sound and abruptly drops service but I think it is phone or system update related because the phone makes a sound first. Also works well inside buildings and even my basement at home, although, my Blackberry Pearl was even better. Verizon's expensive and phones other than the Incredible are lame. This has me considering leaving.
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Verizon
 1 Out of 5
Phone Model: Blackberry Curve |
Roosevelt and Prairie, Chicago, IL 60605 |
Thu Apr 15, 2010 |
I live in the Museum Park area of the South Loop. I was very pleased with Verizon for the 6 or more years that I used them before I moved to this area. I can only use my blackberry while standing in front of the balcony doors and sometime it still drops calls. The only reliable place is actually standing on the balcony. This is very tough to deal with in the colder months.
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Verizon
 1 Out of 5
Phone Model: Samsung SCH-U430
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Wicker Park / Ukranian Village / Damen and Milwaukee, Chicago, IL 60622 |
Thu Jan 07, 2010 |
What happened? I've had two years of great service until November '09. I can barely receive calls indoors, and only one to two bars when outside. The same goes for all my friends with Verizon Service. The Verizon employees at the Milwaukee Ave retail store acknowledge there is a major problem in the neighborhood but say it's out of their hands. Please fix the problem
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Verizon
 5 Out of 5
Phone Model: LG Dare (VX9700)
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Linconl Square / Rascher and Washtenaw, Chicago, IL 60625 |
Fri Nov 27, 2009 |
I have been considering swithing to AT&T for the sake of and I phone but am hesitant to leave Verizon. I have never had a problem with reception unless I was in a lower level or an elevator- otherwise very reliable and highly recommend.
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Verizon
 5 Out of 5
Phone Model: LG Chocolate (VX8550)
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Washington and LaSalle, Chicago, IL 60602 |
Thu Sep 10, 2009 |
No complaints about my Verizon service (except price). I have been a customer for apprx. 14 years, and in that time I have seen friends and family try various other carriers. In the end, they come back to Verizon because the coverage is excellent.
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Verizon
 4 Out of 5
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N. California Ave. / Lawrence, Chicago, IL 60625 |
Wed Jul 15, 2009 |
I get good reception outside and generally all over Chicago. I can talk in the underground train stations but not when on a running train unless it is above ground. I get below average reception in my 1st floor apartment(3 flat). There are certain pockets where I can talk and others where I know I will loose the call. This happens even though I am constantly updating my phone (*228) to make sure the software et all is up to date. The other thing about Verizon is that it is EXPENSIVE and I'm not sure it's worth it. I pay $122 for two lines with no data and 250 text msg-1400 min, 9pm nights, and weekends. Seems like Sprint has better deals but maybe worse service? And T-Mobile is another consideration... .
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Verizon
 0 Out of 5
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Randolph / Lake Michigan, Chicago, IL 60601 |
Sun Mar 29, 2009 |
TERRIBLE to no reception. I live in a high rise apartment and might as well throw my cell phone away. I cannot place calls or receive them. If the call does go through, it is almost guaranteed to drop within 50 seconds. I have been to Verizon and they have nothing to say about it. Verizon updated the software on my phone claiming it would solve all my problems... ... ... .it definitely did NOT. I would stay away from Verizon at all costs. Plus their customer service is sub par
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Verizon
 4 Out of 5
Phone Model: Samsung SCH-U740
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79th / Yates Blvd., Chicago, IL 60617 |
Wed Feb 11, 2009 |
I've been with Verizon going on 7 years now and have not had a problem with reception due to the carrier. More times, it's been the phone manufacturer and the chipset for the given phone; I've been thru 6 now and the Motorola and Samsung phones have proven to be very reliable and hold high signals compared to others I've owned, especially LG models.
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Verizon
 4 Out of 5
Phone Model: Moto Q |
14th and Michigan, Chicago, IL 60605 |
Fri Jan 23, 2009 |
My office building in down town is not so good but works. Sometime people say I can't here you. But in my condo at 14th and Michigan reception is good. I'm on the 13th floor and the building is concrete. I don't get good DTV reception though.
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Verizon
 3 Out of 5
Phone Model: Storm |
Harlem / I90, Chicago, IL 60631 |
Sat Dec 06, 2008 |
Switched from T-Mobile because of dropped calls (5-10 / day). I'm a heavy user all over Chicago area 6000min / mth. T-Mobile got much worse in last few months. Verizon-so far not nothing special. Not happy with BB Storm. Lots of issues!
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Verizon
 1 Out of 5
Phone Model: Treo 650 |
32nd / Racine, Chicago, IL 60608 |
Mon Jul 07, 2008 |
very frustrated with the MANY dropped calls. I get reception outside of my house, but I don't want to be in the frigid cold when I'm on the phone!
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Verizon
 4 Out of 5
Phone Model: Motorola Q
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Kildare / Waveland, Chicago, IL 60641 |
Thu Jun 26, 2008 |
Signal is very strong throughout the neighborhood and I never hear a drop-out. This was not the case with my last carrier, T-Mobile.
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Verizon
 2 Out of 5
Phone Model: Treo 700P
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Clark / North, Chicago, IL 60610 |
Fri May 09, 2008 |
The number of bars will change from none to 3 at random. I am not receiving calls (phone rings but no one there just a bad echo) and callers are telling me (when I call them back) that they are hearing static or nothing at all. reported to Verizon but no response or fix yet. Not the phone because I have swapped it out with same problem occuring.
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Verizon
 3 Out of 5
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Western / Division, Chicago, IL 60622 |
Mon Feb 04, 2008 |
Usually I get a decent reception while I'm close to the window, and walking down division. I get good reception from these Verizon towers that my Centennial Wireless phone roams to. But it will drop calls if I am to far towards in interior of the building.
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Verizon
 0 Out of 5
Phone Model: SCH-740 |
5430 S. Ridgewood Ct., Chicago, IL 60615 |
Tue Jan 22, 2008 |
Calls simply don't come through when I'm in a building anywhere in the area. Outbound calls always get dropped unless I'm leaning out a window. I know buildings reduce reception, but this is ridiculous.
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Verizon
 1 Out of 5
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North LSD / Briar, Chicago, IL 60657 |
Mon Nov 26, 2007 |
Ongoing problems relating to dropped calls, especially in my apartment. Verizon gives me the runaround and they often ask me to update / reprogram the phone (*228). I have done this multiple times and the dropped calls persist.
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Verizon
 1 Out of 5
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Division-augusta / Damen, Chicago, IL 60622 |
Sun Nov 18, 2007 |
Bad reception with verizion all over city. Part of it seems to be reception in chicago. Have had better reception (with same phone) in rural parts of new mexico. calls are dropped every 1-4 minutes. lots of feedback, static, lossyness and reed for repetition all over town. when I lived in the loop I could only make calls from my west facing windowsill- very frustrating. When I can get reception in ukie village / wicker park it is briefly and inaudable, dropping in and out. It seems to be like this all over chicago. In the last two years, I have made one mostly clear call- but I was standing in an open area in the goose island industrial cooridor at the time and don't plan on going back there to make calls. Need a differand carrier and phone.
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Verizon
 1 Out of 5
Phone Model: LG VX8600
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Webster and Leavitt, Chicago, IL 60647 |
Tue Oct 16, 2007 |
TERRIBLE reception with Verizon. Roommate has T-Mobile and has no problems. I make a lot of calls for work - today I had 15 dropped calls in a matter of a few hours. I'm getting a landline soon because I can't get out of my contract. I even leave my building and make my calls from the alley now in hopes to get better reception. When in the apartment, there are constant breaks in the reception and I can't hold a conversation. When outside, I usually am able to hold a conversation for about 4 minutes before the call drops without warning. Very strange. No matter how many times I have spoken with Verizon there is nothing they have noted that would cause this; one customer service agent didn't even seem to believe me that this is happening. VERY frusturating. Reception usually fine in downtown loop area, though. Although it would be nice to be able to make calls from my own home!
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Verizon
 2 Out of 5
Phone Model: LG VX5300
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Fullerton / Kennedy Expy, Chicago, IL 60647 |
Mon Sep 10, 2007 |
I had Verizon for many years in the South and found the coverage excellent, however coverage here is much worse. I usually have 1 - 2 bars anywhere in the city and have many more dropped calls.
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Verizon
 1 Out of 5
Phone Model: Blackberry 8703e
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Grand Plaza / Grand and State, Chicago, IL 60610 |
Sun Jul 22, 2007 |
Have tried using voice, minimal reception, constant drop calls, wouldn't think that would be the case 47 floors up with a wall of windows looking West. Data appears to be delivered on a different frequency as my emails seem to be delivered no problem.
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Verizon
 2 Out of 5
Phone Model: motorola razr v3 |
Armitage / Damen, Chicago, IL 60647 |
Wed Jul 04, 2007 |
on street ok, but dropped calls, on first floor apartment and get no reception
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Verizon
 5 Out of 5
Phone Model: Palm Treo 650 |
LSD / Wellington, Chicago, IL 60657 |
Sun Jul 01, 2007 |
Everyone must remember the following... 1) Transmission Technology exists in only two forms CDMA (used by Verizon / Sprint), GSM (used by all others). CDMA is a more reliable technology. 2) Brand of phone makes a big difference (switching brands while staying with the same carrier can be significant) My Treo with Verizon works perfectly everywhere.
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Verizon
 1 Out of 5
Phone Model: razr |
Lake Shore Dr. / Belmont, Chicago, IL 60657 |
Fri Jun 29, 2007 |
Constantly dropped calls by the lake and in high-rise buildings in the area. Verizon insists coverage is strong in the area but I strongly disagree from first-hand experience!
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Verizon
 2 Out of 5
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Pratt and California, Chicago, IL 60645 |
Mon Jun 25, 2007 |
1 or 2 bars... and it changes based on if I am in the front or back of my house... very poor. Calls drop if I move to the back of my house.
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Verizon
 1 Out of 5
Phone Model: lg8300 |
51 / dorchester, Chicago, IL 60615 |
Tue Jun 19, 2007 |
This phone and carrier sucks big time. Absolutely no reception. My dropped calls has reached infinity.
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Verizon
 1 Out of 5
Phone Model: LG VX6000
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Sheridan / Foster, Chicago, IL 60640 |
Sun Apr 22, 2007 |
I just moved from Houston, where Verizon was fantastic. Now, EVERY call is dropped. I am not exaggerating. This is so incredibly annoying since I depend on cell phone for all correspondences with work and friends. There is usually 1 small bar to no bars. Don't bother trying it on the train, you'll get nothing. It has sporadic moments where you will have a 20 min conversation, but wait, no-- it will drop the call the moment you start to trust it. It is completely worthless inside buildings. The power suddenly drops and it turns off. But if you turn it on a minute later it is OK. Weird. Customer service told me to get it serviced. I did. Nothing has changed. I just took a trip back to Houston with it over the weekend, and it worked perfectly. Therefore, I believe that Verizon is full of itself and that they don't have enough coverage for Chicago--they of course blame you or pretend that you have to spend hours at the shop with them or on the phone. Don't bother. Save time and money and just cancel it ASAP. It is worth your money not to feel constantly frustrated.
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Verizon
 5 Out of 5
Phone Model: Motorola RAZR V3C
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Foster and Glenwood, Chicago, IL 60640 |
Thu Apr 19, 2007 |
I never drop calls with my Verizon phone. I was just marvelling how great my reception was... just rode up the elevator--4 flights--and did not lose my call!
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Verizon
 2 Out of 5
Phone Model: Motorola E815
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Fullerton and Sacramento, Chicago, IL 60647 |
Mon Mar 12, 2007 |
In my apartment(1st floor of 2 flat) on Belden and Sacramento I get about 1 to 2 bars. I get a lot dropped calls as well. There must be major interference in the area because my wifi will not work either.
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Verizon
 0 Out of 5
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Southport / Irving Park, Chicago, IL 60613 |
Thu Mar 01, 2007 |
I barely register 1 bar when indoors, none at all when I'm downstairs. Voice mail notification can take 24-48 hours, if I get it at all. However, it seems that ALL carriers have problems in my building, according to a survey of my neighbors in my 6-unit condo. And visitors nearly always can't get reception, no matter which carrier they have!
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Verizon
 4 Out of 5
Phone Model: LG VX8300
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Hollywood / Sheridan, Chicago, IL 60660 |
Fri Feb 23, 2007 |
Verizon works well here, I live in a condo and have been able to carry on conversations IN MY ELEVATOR. The fact that there's a cell tower three blocks away might have something to do with it. Other carriers don't have the same strength as Verizon does
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Verizon
 2 Out of 5
Phone Model: Palm Treo 700w
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13th and Michigan, Chicago, IL 60616 |
Wed Feb 07, 2007 |
Worst mother f-ing phone in the world. Worst mother f-ing service provider in the world.
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Verizon
 1 Out of 5
Phone Model: RAZR V3m
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Monroe / Dearborn, Chicago, IL 60603 |
Wed Jan 10, 2007 |
On the 18th floor I get 1 bar maximum IF, and only IF, I stand by the window. It may be the phone. With my Nokia 3589i, I used to get 2 or more bars.
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Verizon
 2 Out of 5
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Damen / Division, Chicago, IL 60622 |
Wed Jan 10, 2007 |
I usually get 2 bars outdoor in the entire Bucktown / Wicker Park / Ukranian Village area. I get 1 or 2 bars indoors, and my phone will drop calls on occasion. After reading reviews of other carriers, I realize no carriers get a good signal in this area. It won't improve until another tower is built.
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Verizon
 3 Out of 5
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Loop, Chicago, IL 60610 |
Sat Dec 30, 2006 |
Had Verizon for many years, no problems. Five months ago I started having billing problems. I started getting $200 monthly phone bills. The good news: They fix it. The bad news: Every single month I have to find ONE PERSON who knows the situation. I have his number and extension, but am usually blocked from his ext by Verizon. I have to keep calling till I get through. I spend a minimum of 2 hours per month fixing my bill. I'm switching. But all companies seem to suck
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Verizon
 1 Out of 5
Phone Model: Motorola Q
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Jefferson / Adams, Chicago, IL 60661 |
Wed Dec 27, 2006 |
Constantly drop calls. Recently switched from Cingular Wireless with my old phone, never had problems before. I regret switching to Verizon.
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Verizon
 1 Out of 5
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May St., Chicago, IL 60608 |
Tue Dec 19, 2006 |
I have no signal in my apartment except directly in front of the living room window here I get one bar.
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Verizon
 1 Out of 5
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Western / Pratt, Chicago, IL 60645 |
Sat Dec 02, 2006 |
If I can get reception in my house it is weak at best. I have to call people and ask them to call me back on my house phone from their cell phones. In good weather I go out on my back porch but the signal goes in and out even there. My phone is part of a work related package so I can't even switch companies at the end of the contract.
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Verizon
 1 Out of 5
Phone Model: moto q |
California / Pratt, Chicago, IL 60645 |
Mon Nov 20, 2006 |
Hardly any reception indoors. Not much better outdoors. Very disappointed in that Verizon has a store at the local shopping mall in linconlnwood and doesn't even support the surrounding area with coverage.
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Verizon
 1 Out of 5
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Harlem / Touhy, Chicago, IL 60631 |
Thu Nov 16, 2006 |
Unable to use phone in my house. I was told by Verizon that a cell phone is not for home use. Also Verizon stated problem is due to no tower. However my two sisters have Verizon in the South Bend, In area have no problems using their cell phone in my home. Verizon has poor customer service and told me the only remedy would be to renew a 2 year contract. How that will help with reception in my home was not answered.
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Verizon
 2 Out of 5
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405 N. Wabash / Grand, Chicago, IL 60611 |
Wed Nov 01, 2006 |
Coverage varies from adequate to poor depending upon where I stand inside my apartment. Unless I tilt the phone at a certain angle when sitting at my desk, I get 0 to 1 bars and always lose calls.
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Verizon
 4 Out of 5
Phone Model: LG VX-4400 |
Roosevelt EL Station, Chicago, IL 60601 |
Fri Oct 13, 2006 |
Live on 30th floor facing the Sears Tower. Get decent reception near my windows (my building is solid concrete) but nothing in hall or elevators. Sometimes bars go from 5 to 1 with no reason - I've seen that is a recurring problem with a lot of people. Communications guy in my office tells me the Sears Tower interferes with cable TV and cell phone reception in the area - something about bursts coming from their HUGE antenna. That seems to make sense to me. But I get really weak reception on the EL and that has nothing to do with it so I think Verizon needs some more repeaters in the area.
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Verizon
 1 Out of 5
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Lake Shore / Addison, Chicago, IL 60613 |
Tue Oct 03, 2006 |
I second all of the above about Verizon. I live on a high floor of a Lake Shore high-rise and get dropped calls almost every time I try to use my cell in my apartment, even if I'm right by the window. Bars will go from 5 to 1 or none with no rhyme or reason.
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Verizon
 1 Out of 5
Phone Model: Motorola RAZR v3m
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Erie St. / Kingsbury St., Chicago, IL 60610 |
Mon Sep 25, 2006 |
Good reception on idle but while on a call, reception will fall to 1 and will drop the call. This happens constantly. Afterwards, it will spike back to 3-4 bars.
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Verizon
 1 Out of 5
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University Commons Condos, Chicago, IL 60608 |
Tue Sep 12, 2006 |
Very sporadic and poor service inside University Commons buildings (14th Place and Morgan). Tons of dropped calls.
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Verizon
 1 Out of 5
Phone Model: Treo600 |
California and Armitage / California and Armitage, Chicago, IL 60647 |
Mon Aug 28, 2006 |
Constantly dropping calls inside and outside (today it's raining and keeps going from 2 bars to No Service). Opened 2 "trouble tickets" on this issue and Verizon has confirmed the area has problems. They are attempting to secure roof space on which to erect another tower but have no time frame (was told in no uncertain terms not to hold my breath).
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Verizon
 1 Out of 5
Phone Model: Samsung SCH-A650
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Janssen and Grace, Chicago, IL 60613 |
Tue Jun 27, 2006 |
Verizon's service in Wrigleyville is very poor. I live on the second floor of an apartment building, and I experience dropped calls every time I pick up the phone, even if I'm pressed up against the window. Have to make important phone calls outside. I will likely be switching carriers when my contract expires.
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Verizon
 1 Out of 5
Phone Model: Motorola RAZR V3c
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Irving Park Rd. / Pine Grove, Chicago, IL 60613 |
Tue Jun 13, 2006 |
I just moved into this area and I am lucky to get any service around my building. I normally need to go near the window to be able to speak. It's so bad that I got a landline phone. Never thought I'd ever go back. I called vzw to ask about it, they said I should get my software upgraded, so I took it in. It's current. I guess this area is just dead. and I work for Verizon!
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Verizon
 0 Out of 5
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Sheridan / Lawrence, Chicago, IL 60640 |
Mon Jun 12, 2006 |
Just moved here and nearly was driven out of the City by Verizon. I was their loyal customer in Colorado for many years, and tried to maintain my loyalty here by working through numerous problems with them. Three weeks into my service and atleast 80% of my calls drop all over the City. Have absoloutely no reception in my neighborhood. Most frustrating has been their horrible customer service. Each time I went instore to try to get some answers, I was handed a card and rudely told to call tech service. Each time I called tech service, they informed me I'd need to go to the store. I sat in the store and called tech service three different times. Each time I called I got a new person, who doesn't know the history of what I've been through, and who has a new "idea" of what may fix my problem. This has become a part-time job for me... calling them, re-explaining my problems, going to the store, testing they're solutions, getting no help. It is BEYOND ridiculous. OH, and when tech support says they'll call you back for a follow-up call... trust me, they won't. Or maybe they will and chances are you don't have a signal.
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Verizon
 1 Out of 5
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Lake Shore Dr. / Oak St., Chicago, IL 60611 |
Sat Jun 03, 2006 |
Phone has started to switch to Analog on the lake front down town and the near north side. This has been happening during the last week of so. Previous Verizon has been excellent in the area (with 4-5 bars). Works great in other areas of the city. They seem to be having a problem in the area.
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Verizon
 5 Out of 5
Phone Model: lg vx-4600 |
Clark and Fullerton, Chicago, IL 60614 |
Sat May 06, 2006 |
very good reception on Verizon wireless. works like a phone should. no complaints.
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Verizon
 4 Out of 5
Phone Model: LG VX8100
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Bryn Mawr Magnolia To Lakewood, Chicago, IL 60660 |
Thu Apr 13, 2006 |
Very good in buildings. I don't give a perfect score because occasionally there is some static but it is strong and reliable enough to go cell only if you wish. Same deal with older Verizon cell phones, the new one hasn't changed things much.
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Verizon
 3 Out of 5
Phone Model: Audiovox CDM 8900 |
Pratt and Sheridan / East Rogers Park, Chicago, IL 60626 |
Mon Mar 27, 2006 |
I think a lot of this has to do with the phone. I live on the first floor of a brick duplex in a high density neighborhood, just blocks from the lake. One of my roommates has Cingular / ATT, and he can't make calls from inside the house. I've always been able to place and recieve calls, but the quality varies drastically. On good days it will be perfect, but on bad days I will have to go outside to be able to converse. For the most part the reception is good enough for short conversations, but I still find myself asking "Can you hear me know?" Time to get with the program, cell phone companies.
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Verizon
 0 Out of 5
Phone Model: Kyocera KX1v |
Irving Park Rd. / Western Ave. / Bell / Berteau Ave., Chicago, IL 60618 |
Sat Mar 04, 2006 |
I called Verizon and they said they would check the tower. They said the tower was fine and it was my phone. I have three other friends who all have different phones have problems in my area.
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Verizon
 3 Out of 5
Phone Model: Motorola E815
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Addison / western, Chicago, IL 60618 |
Fri Feb 24, 2006 |
i have good reception around the city, but spotty reception in my apartment.
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Verizon
 1 Out of 5
Phone Model: Older LG |
Thorndale / Broadway, Chicago, IL 60660 |
Mon Feb 13, 2006 |
First year was fair to poor. Second was abysmal. EVERY call gets dropped. Often no service, broken reception and missing words at least every third sentence. My wife and I share minutes. We cannot ever complete a call from one phone to the other. Support was useless, blaming the phones (which they sold to ues). If something was wrong with the phones they sold us, why wasn't I notified by them? Although Consumer Reports rates them highly for coverage, most of the reviews here say otherwise. I'll try U.S. Cellular and see what happens.
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Verizon
 1 Out of 5
Phone Model: Kyocera Phantom (KX414)
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94th / Damen, Chicago, IL 60620 |
Wed Jan 25, 2006 |
I get barely to no reception in my house, and calls usually drop when I drive to the 91st and Western area. Also, no service at 103rd and Damen. The Beverly area stinks for cell phone reception, due to political wrangling - the 'no cell phone towers in my back yard' fanatics having the upper hand.
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Verizon
 1 Out of 5
Phone Model: motorola v60 |
Western and Addison / Irving Park Rd., Chicago, IL 60618 |
Sun Jan 22, 2006 |
This is the area in which I work, spending 90% of my waking hours there. All my co-workers have other providers whose phones get reception even in the basement and elevator of our bomb-shelter workplace. I may as well be in a salt mine. The weird thing is that I will get voice mail notification and text messages in the building, but no actual calls, unless I press my head against the windows on the top floor. Garbage. I'm hoping changing phones to the e815 will improve matters.
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Verizon
 1 Out of 5
Phone Model: older kyocera |
Wacker / franklin, Chicago, IL 60606 |
Fri Jan 13, 2006 |
on the 33rd floor my phone always rings, I have several bars, but EVERY call is dropped, usually in the first minute. from good reception to nothing. no warning. otherwise I get a dropped call maybe 1x month from verizon, so I can't complain, but I cannot use it in my office, period.
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Verizon
 1 Out of 5
Phone Model: Audiovox CDM 8900 |
Belmont / Hoyne, Chicago, IL 60618 |
Tue Jan 03, 2006 |
Drops calls constantly. Signal goes instantly from 4 bars to none, then back to 4. Have to go outside to make any kind of important call. Problem has been consistent with multiple phones on Verizon.
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Verizon
 4 Out of 5
Phone Model: Palm Treo 650 (CDMA)
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18th and Clark, Chicago, IL 60616 |
Fri Dec 30, 2005 |
No dropped calls. Much improvements from where I was last time (48th and lakeshore).
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Verizon
 4 Out of 5
Phone Model: motorola 710 |
Ridge / Fargo, Chicago, IL 60645 |
Thu Dec 29, 2005 |
Great reception in my building---surrounded by brick and I can get calls from anywhere in my condo. Pricey service, but never had a dropped call.
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Verizon
 5 Out of 5
Phone Model: Motorola E815
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Lincoln Park West, Chicago, IL 60614 |
Tue Nov 29, 2005 |
I am so happy! I switched over from Sprint to Verizon, and I now have full-bar coverage anywhere in my apartment. It's great!
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Verizon
 4 Out of 5
Phone Model: Audiovox CDM-8940
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31st St. / Halsted, Chicago, IL 60616 |
Wed Nov 09, 2005 |
I've always gotten excellent reception and crystal clear calls around here.
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Verizon
 5 Out of 5
Phone Model: Motorola V265
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31st St. / I-90 / I-94, Chicago, IL 60616 |
Mon Sep 26, 2005 |
I always have excellent service (3 to 5 out of 5 bars of reception) from Verizon Wireless around the Bridgeport / Armor Park area.
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Verizon
 1 Out of 5
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Armitage / Kedzie, Chicago, IL 60647 |
Sat Sep 10, 2005 |
Horrible inside, mediocre outdoors with Verizon. Girlfriend's T-Mobile works well but they totally screwed up an order I placed with them confusing my financial info with another customer's!
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Verizon
 4 Out of 5
Phone Model: LG VX7000
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Loyola Lakeshore / Devon and Broadway, Chicago, IL 60626 |
Tue Sep 06, 2005 |
I get excelent to marginal reception with Verizon in or outdoors, wth the ocasional dropped call of course, but it happends pretty rare in this area. My LG VX7000 gets excellent reception
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Verizon
 1 Out of 5
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Foster and Lincoln / Foster and California, Chicago, IL 60625 |
Thu Sep 01, 2005 |
It stinks. I can barely get 2 minutes per call before it drops. I hate it!
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Verizon
 1 Out of 5
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Sheridan and Winona / Sheridan and Winona, Chicago, IL 60640 |
Mon Aug 29, 2005 |
usually no reception in my condo, if I do connect call will drop within a min or two. reception outside is not much better. Verizon service is unusable for me in my neighborhood.
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Verizon
 1 Out of 5
Phone Model: LG VX6000
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Berteau and Western, Chicago, IL 60618 |
Mon Aug 15, 2005 |
One bar inside unless you try to place or answer a call in which case there will be nothing at all. Step outside and maybe 50% of the time you can use the phone for a few choppy minutes before being dropped. What gives? Completely unacceptable. I am forced to reactivate my landline.
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Verizon
 5 Out of 5
Phone Model: Motorola V265
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405 N Wabash, Chicago, IL 60611 |
Fri Aug 12, 2005 |
I get all bars al the time in this area where I live. I guess there is a whole buch of tower arround since this is downtown chicago.
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Verizon
 2 Out of 5
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Spaulding / Wrightwood, Chicago, IL 60647 |
Fri Aug 05, 2005 |
Horrible in my apartment but better outside on the street.
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Verizon
 5 Out of 5
Phone Model: Motorola E815
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Lincoln / George, Chicago, IL 60657 |
Thu Aug 04, 2005 |
Never a problem with Verizon in Chicago. I get EVDO in my house, in my office, on the L, etc.
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Verizon
 0 Out of 5
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Sheridan / Wilton, Chicago, IL 60613 |
Tue Jul 26, 2005 |
No reception in my apartment, and one or two bars on the street outside. My reception only returns after walking several blocks away.
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Verizon
 4 Out of 5
Phone Model: LG VX4650
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Damen / Chicago, Chicago, IL 60612 |
Fri Jul 22, 2005 |
Between 3 and 5 bars inside my building on the first floor with no dropped calls. Between 1 and 3 bars in the basement with occasionally dropped calls and regular cut-outs. Cingular couldn't get a signal ANYWHERE in my building. So, this is a BIG step up, even though I think the call quality (when there was a signal) was better on my Cingular / Sony T616 combo. I have had 6 bars downtown (I assume this is the wireless company equivalent of an amp that goes to 11).
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Verizon
 5 Out of 5
Phone Model: Samsung SCH-A890
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Lincoln Park, Chicago, IL 60614 |
Mon Jul 18, 2005 |
Full signal everywhere I go in the city, as well as everywhere I've traveled in the country since having Verizon for the past 3 years, (Florida, Massachusetts, Delaware, Wisconsin). I always have a full signal in my apartment, and even while in the elevators in my building. Probably have had 5 dropped calls in 3 yrs of service. Customer support has been top-notch for me. For those complaining about bad support try being polite and nice, it goes a long way. As for complaints of bad phone signal / call quality, look into the fairly newer phones. I went from an LG 3200 to my Samsung A890, and the difference is unbelievable. No complaints at all and would recommend Verizon to anybody.
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Verizon
 2 Out of 5
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63rd / Austin, Chicago, IL 60638 |
Sun Jul 17, 2005 |
For years I've had cell phones and at least three different services. Never Have I ever had to call customer service as much as I have with VERIZON. Dropped calls and poor reception have just been part of the deal! Between the internet, customer service via the phone and their service people in their own stores, not one of them could give me the same answer to the same question. Spent way too much time TRYING to get something fixed... and it never was!
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Verizon
 1 Out of 5
Phone Model: LG VX4500
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Montrose and Western, Chicago, IL 60618 |
Wed Jul 13, 2005 |
Calls dropped all the time. Incredibly frustrating lack of service from the nation's biggest network. No, I can't hear you now.
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Verizon
 4 Out of 5
Phone Model: LG VX6000
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Hollywood / Thorndale, Chicago, IL 60660 |
Wed Jun 29, 2005 |
Service was good. They screwed up once and sent me two phones for the price of two phones. but then they cleared it quickly. Towards the end of my 2 year service the connections dropped off. In the middle of downtown chicago I would randomly drop calls. But besides that, connection (for the most part) was good
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Verizon
 1 Out of 5
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63 and Oak Park / 63rd and Oak Park Ave., Chicago, IL 60638 |
Thu Jun 02, 2005 |
I have horrible service when using any in or around my neighborhood. Verizon tried telling me it was because of Midway airport satellites (Yeah Right) and sent me a trimode phone so I can automatically switch to analog mode. Gee, and what happens next year when FCC gets rid of analog? I've had a service call in for a week and no follow-up response. I think I am cancelling and switching to Cingular.
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Verizon
 5 Out of 5
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Milwaukee / Central, Chicago, IL 60630 |
Tue May 03, 2005 |
There are very few areas in Chicago where reception is weak on the Verizon network. I am very happy.
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Verizon
 1 Out of 5
Phone Model: Samsung A310 |
Sheridan and Irving Park, Chicago, IL 60613 |
Mon Apr 18, 2005 |
Verizon has to be the worst cell phone provider in the area. You have no idea how often you'll be saying "can you hear me now?" just like their ad campaign. I get no service in my home. I get no service at work. The only time I get service is outdoors, which is all fine and good if I was homeless and unemployed. This is the 6th Samsung a310 they've given me, which is pretty worthless because the phone is a piece of crap. The software glitches are unbelieveable. Half the time I place a call from my phonebook it says it's an invalid number. The phone never rings when someone calls. I get the voicemail instead, and if I'm lucky it's within half an hour of the call. Most of my calls are dropped and the only way people can hear me is if I bend the flip phone almost to it's breaking point. Constant complaints to Verizon result only in a replacement phone which is the exact same model that's giving me problems! It's not just a single phone that's defective but every A310. You'd think after giving me 3 defective phones Verizon would give me a different model, but they would only do that if I renewed my contract. Fat chance of that happening. My 2yr contract just expired and I'm bolting to any other phone company. To everyone else who has Verizon I truly am sorry for you.
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Verizon
 1 Out of 5
Phone Model: LG VX6000
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Sheridan / Estes, Chicago, IL 60626 |
Tue Apr 12, 2005 |
Always get very poor reception in this area. In my home and outside.
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Verizon
 1 Out of 5
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Irving Park Rd. / Sheridan, Chicago, IL 60613 |
Mon Apr 04, 2005 |
Just moved to this basement condo - hardly any reception - and I work from home, so it has been a nightmare. Outside, reception is better, but calls often go to voicemail and I won't even be notified until a second voicemail comes in. I travel a lot for work and the reception across the U.S. is inconsitent, of course. To be fair, I would say they are at 70% / 30% - I lose a lot of calls while driving on major interstate roads.
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Verizon
 1 Out of 5
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Mag Mile, Chicago, IL 60611 |
Thu Mar 17, 2005 |
Drop calls every 30 seconds. Live on 33rd Floor! Reception horrible.
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Verizon
 1 Out of 5
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Western Ave. / Touhy Ave., Chicago, IL 60645 |
Fri Mar 11, 2005 |
In my place of business on Touhy near Western - almost no reception. In my apartment on Fitch and Rockwell - almost no reception. I'm not the only one having these difficulties in this West Ridge area.
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Verizon
 1 Out of 5
Phone Model: LG 4400 |
63 / Harlem Ave., Chicago, IL 60638 |
Tue Mar 08, 2005 |
Never get reception in my house and outside is also very very very bad. THe Verizon guy should stand here and say " Cna you hear me now" and see if he gets a response
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Verizon
 1 Out of 5
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Marine / Margate, Chicago, IL 60640 |
Sat Jan 29, 2005 |
Outside - sometimes. Inside - never. "Pay a lot, get a little" seems to be the Verizon way.
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Verizon
 2 Out of 5
Phone Model: LG VX6000
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Diversey / Clark, Chicago, IL 60614 |
Wed Dec 29, 2004 |
I am the only person in my apt. that cannot make any calls. It has to do with this phone I am sure, but Verizon claims that all phones are the same. I pay more than most of my friends and get less service. If outside or in the car reception is fine, but there does not seem to be any penetrating power.
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Verizon
 1 Out of 5
Phone Model: LG VX4400
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Irving Park / Lakeshore, Chicago, IL 60613 |
Fri Dec 17, 2004 |
I live in a high rise and one moment 5 bars and the next none. I drop calls every 2 minutes... reception seems better downtown Chicago. I am looking to switch but heard that Verizon has the best reception in Chicago... so I am afraid to switch to a worse carrier.
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Verizon
 1 Out of 5
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Lake Shore Dr. / Waveland, Chicago, IL 60613 |
Tue Nov 16, 2004 |
I live in a high rise, and I get a good signal and then it goes to zero bars for no reason. I drop calls all the time. If I make a call, it is very likely I will drop the call. I miss a lot of calls and had to get a land line because my signal is so intermittent. I am loking into Cingular and their GSM netowrk, I hear it may have a better chance of getting through the walls. My friends with US Cellular and Sprint have had better luck in my apt then I do with verizon. I have been with verizon for 10 years and am sad to change, but I need my phone to work.
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Verizon
 2 Out of 5
Phone Model: Audiovox CDM-8910
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Oglesby and 67th St. / South Shore and Cottage, Chicago, IL 60649 |
Sat Nov 06, 2004 |
I live in a high rise building and receive very bad reception, also the quality of the battery is poor.
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Verizon
 0 Out of 5
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University Center of Chicago, Chicago, IL 60605 |
Fri Oct 01, 2004 |
When ever I'm in this building I have no reception. But, providers such as T-Mobile or Sprint have average to perfect reception.
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Verizon
 1 Out of 5
Phone Model: Motorola T730
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Lakeshore Dr. / Irving Park Rd., Chicago, IL 60613 |
Fri Oct 01, 2004 |
I constantly am dropping calls inside the house (almost no service) and get very poor recpetion outside. I have called Verizon multiple times and they continue to blame the phone not the service. I was sent a replacement phone in May and another in September. Overall 3 phones in about a year all have the same dropped calls and horrible service. But it can't be Verizon's fault it has to be that ALL 3 phones were defected. These are phones that were sold to me at a Verizon store. I would not recommend Verizon to anyone.
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Verizon
 1 Out of 5
Phone Model: Samsung SGH-A300 |
Clarendon / Montrose, Chicago, IL 60613 |
Thu Aug 26, 2004 |
I had adequate reception in the house and perfect reception outdoors for about a year. Then starting in May 2004 I get almost no reception anywhere my house and shakey reception outside.
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Verizon
 1 Out of 5
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Stony Island / 122nd, Chicago, IL 60633 |
Wed Aug 11, 2004 |
Major problems trying to make calls. Most calls are not recieved. I get cut off on a great majority of the calls I make.
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Verizon
 1 Out of 5
Phone Model: LG VX4400
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Adams / LaSalle, Chicago, IL 60657 |
Tue May 18, 2004 |
Verizon has terrible reception problems in most high-rise buildings. Verizon users at work all have to go outside to talk. We get single-bar signal strength, and cannot send or receive calls much of the time. Many incoming calls go straight to voicemail. Cingular and Nextel users get five and six bar displays on their phones and do not have this problem.
Reception at the Merchandise Mart is even worse. Thousands of people use their cell phones successfully on the first and second floors of this building. With Verizon, it's never more than a single-bar display, and often NO RECEPTION. You feel like a jerk trying to make a call while dozens of other people are carrying on cell-phone conversations. Can't wait until the contract is up.
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Verizon
 4 Out of 5
Phone Model: LG VX6000
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Augusta St. / Central Ave., Chicago, IL 60644 |
Wed Feb 11, 2004 |
Reception out west is good... the further you go from the city the worse it gets... I could suggest Verizon though because of their Customer Service and the fact that I get better reception that other people I know with different services.
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