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Get no to intermittent reception, chronic dropped calls. No reception in our second-floor condo, no reception from Ryan Field to Linden "El," dropped calls on Central St. Completely unreliable. Called tech support and were told that we should be getting service. Called a second time and were told that one of their towers is down (as of May) and that it will be repaired in December. We were told we could purchase a signal booster and pay a monthly fee to maintain it. Why can't we get that for free? "We cannot offer complimentary signal boosters because they are in such high demand from our customers." Despite the competitive pricing, I would rather pay more for service that works than the amount that we pay Sprint for a smartphone that is useless for anything but texting.

There is a major dead spot in Evanston for the Sprint network right where I live by Willard School.

Reception is horrible. My phone only works in one place in my apartment.

Usually a usable signal, even indoors in a building by the lake

I don't believe I've ever seen a single bar while inside my apartment. Most incoming calls fail to generate a ring. More than half the calls I make from inside are lost after three or four minutes. Reception on the street is better, but still very poor: one bar at most.

I've been told there's a tower on the Northwestern University campus, and reception is great anywhere on campus. Inside buildings is non existent, but I've never experienced any dropped calls or poor reception outside.