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Cingular sucks! I dropped 7-8 calls a day (I live in the north Chicago suburbs Made multiple calls to customer service to no avail. One moron told me it was because there were so many hills. What an idiot! They don't call Illinoisans "Flatlanders" because of the rolling hills that exist in Chicagoland. I will definitely pay the $150 just to dump this crappy service.