T-Mobile is awful. It doesn't work. If you travel anywhere outside of city limits, then forget about it. Also, if I receive an email or text, the call drops like a safe. Consider alternatives

North of Book and 75th Poor receiption and dropped calls indoors called today and they said a cell tower was reported down 8 / 4 and affecting this part of Naperville but I was having problems even before then

Just South of Plank Rd.is the Springhill Subdivision which, as the name implies, is adjacent to and on the slopes of Spring Hill. Cell phone coverage is challenging because of this valley effect and Tower placement is everything when it comes to whether or not you will get reception. AT&T is a three bar maximum on a clear day for any location where you are more than ten feet below Plank rd. The average in the neighborhood is one bar, and calls are dropped frequently. Used to have a company phone on Verizon, which was only slightly better- 2 bars on average with less dropped calls. Someone, I think T Mobile has a tower in the neighborhood. That makes a world of difference. With geography like this, either you have a tower close, or you don't.

Finishing out my 2 year ATT contract in Nov. and will not continue with them. The in home reception was limited at best for the past 1 1 / 2 years but is horrible now. ATT has been of no help. They did say they were putting up tower on Modaff in Sept. 2012. I wont' be staying with the company that long to find out how it works! :(

My AT and T service has gotten progressively worse particularily the past 2 months. Dropped calls and inability to send / receive texts is more frequent than not. I've made at least 6 calls to the company and to date they cannot tell me what the problem is. I've been happy with my AT and T service for over 10 years but I will not keep them if this continues much longer.

For the last several months making and receiving calls has gotten progressively worse. Many times neither my wife or myself can make or receive calls. If the calls are received, they are dropped more often than not. We've contacted AT&T about the problem and were told that there are three cell towers within a 3-mile radius, one of them has been 'comprised' (their word) since Oct 2010, another went our of service several weeks ago (they've promised twice that it would be back online 'next Monday or Tuesday' (same story two weeks in a row). The 3rd tower is right on the edge of 3 miles. They don't seem to care that the towers are inopperable or under performing.

Terrible TMO reception in south-central Naperville. Have to stand near west corner window and pray it doesn't drop. (and I though AT&T was bad - Geez)

No service. AT&T is the worst. Afghanistan has better reception. The company refuses to fix the problem.

Love Virgin as a brand but have had no signal on my phone since I moved to my new apartment. Not even if I go outside. Have to drive about 3 blocks to get a signal (so not ideal if u have an emergency at home) Gutted to cancel my service as they really are a great brand

3g good usually 3-4 bars. 4g nothing. Will not work in Lisle either 53 and warrenville rd. Not getting my 10 bucks per month worth.

Low Strength, dropped calls and latency rates on data. Can not consider 4G and the extra fees until south side of Naperville gets better signal coverage

Cannot make / receive calls more than half of the time I want / need to. I work in a stripmall with an AT&T store no more than 300 yards away, yet drop calls at work constantly. My home is even worse. I cannot get calls, receive voicemails days later, and everytime I try to make calls, I get the "Emergency Calls Only" message. I am sick and tired of AT&T, and cannot wait to get away from them! Hopefully, in the near future the iPhone follows me away from AT&T!

Reception cuts in and out, don't receive calls, and phone constantly wants to switch between EVDO and 1x. Standing outside house helps... a little bit. It's pretty bad though.

I get one or two bars in my apartment at best. I have not experienced dropped calls but I have to charge my phone frequently because it's working hard looking for a signal. I have been cell-only for almost 10 years and have had this problem from the start - you'd think in 10 years things would have improved. I'm considering purchasing a booster but find that idea annoying because I'm already paying for service! *sigh

Works just like it should.

I get full bars on 1X and EVDO most of the time at my apartment. Dropped only two calls in the last six months. Im in downtown Chicago a lot and it works very well there too.

In my house the reception is extremely poor. The signal changes from NO reception to 3 bars by moving not only from room to room, but within the same room. I know of oher people that live close by (Garnter and Naper Boulevard) that have the same issues. It is not an issue with the device, as I had the same problems when I had a Sony Ericsson phone. In contrast, my spouses AT&T cell has no issues with either signal strenght or reception.

We are so sorry that we switched from Verizon where we had better coverage. We get little or no reception downtown (Chicago) and only 1 or 2 bars in Naperville. Most calls have trouble going through.

I lose calls constantly and most of my calls go into voice message without even ringing. I am near 75th and Washington and I cannot beleive how bad the reception has become. Before Cingular was bought by AT&T I had great service and reliable reception. I am thinking of leaving now that I have reviewed what others are also saying.

My backyard opens onto 75th, across the street from the Starbucks on 75th and Naperville / Plainfield road. My phone usually works great, but since moving to this house l lose calls and people complain my voice breaks all the time.