Carrier / Rating

Location / Comment

Date

North of Book and 75th Poor receiption and dropped calls indoors called today and they said a cell tower was reported down 8 / 4 and affecting this part of Naperville but I was having problems even before then

For the last several months making and receiving calls has gotten progressively worse. Many times neither my wife or myself can make or receive calls. If the calls are received, they are dropped more often than not. We've contacted AT&T about the problem and were told that there are three cell towers within a 3-mile radius, one of them has been 'comprised' (their word) since Oct 2010, another went our of service several weeks ago (they've promised twice that it would be back online 'next Monday or Tuesday' (same story two weeks in a row). The 3rd tower is right on the edge of 3 miles. They don't seem to care that the towers are inopperable or under performing.

In my house the reception is extremely poor. The signal changes from NO reception to 3 bars by moving not only from room to room, but within the same room. I know of oher people that live close by (Garnter and Naper Boulevard) that have the same issues. It is not an issue with the device, as I had the same problems when I had a Sony Ericsson phone. In contrast, my spouses AT&T cell has no issues with either signal strenght or reception.

I lose calls constantly and most of my calls go into voice message without even ringing. I am near 75th and Washington and I cannot beleive how bad the reception has become. Before Cingular was bought by AT&T I had great service and reliable reception. I am thinking of leaving now that I have reviewed what others are also saying.

My backyard opens onto 75th, across the street from the Starbucks on 75th and Naperville / Plainfield road. My phone usually works great, but since moving to this house l lose calls and people complain my voice breaks all the time.

Was fair the first couple months I had the phone. I work out of my basement and could have conversations with few drops. Now, the phone is useless here. 90% of my calls drop. Most conversations are choppy. A lot of wasted time and frustration having to call back people on a landline. I have spent 3 hours on the phone with Verizon support and another hour in the store. Customer service is excellent, but I cannot use this phone for an important conversation. Outside of my neighborhood, coverage is quite good.

for the most part I have found T-Mobile to be horrible in the naperville area... I am a student at NCC and I have a LOT of issues with either no service or no data service, which is a big issue for me since, having a sidekick, I want to use the internet and e-mailing a lot of the time. I rarely have problems with service when I am at home (Joliet), but in naperville it's terrible!

Great reception! Rarly have a droped call or problem. I just wish Verizon wasn't the last to get every BlackBerry.

Spotty reception at best. Not sure if I expect too much. Is wanting it to work in my house too much? That was not sarcasm.

I generally have 4 - 5 bars of reception, until I receive a call. After two or three minutes there's a network failure. T-Mobile can't explain why. This began in September and has been getting worse. Now a number has to be dialed three to four times before the call goes through and you MUST dial the area code each time. Then after two or three minutes the call will drop anyway. They say they have plans to construct another tower in the next 120 days in this area. I guess customers are expected to endure four more months of terrible service.