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i have absolutely NO reception in my home. Cant make a call, cant receive a call, text messages do not come in. Been told for the last 5 months that its a tower issue / upgrade... .BUT NOTHING HAS GOTTEN ANY BETTER. So frustrating to not be able to make a call, or apologize for not having coverage when people call and YOU CAN NEVER ANSWER A CALL BECAUSE YOUR PHONE DOESN'T RING. 4 family lines with them and stuck for another year. Stay clear of Sprint if you live in this area.

A lot of dropped calls! and shitty service. do not get Sprint if you live in this area

Family has started to have major reception problems(dropped calls), unable to make or receive calls,internet and texting problems / issues. Called Sprint Customer Service and am always given the run around. Been told numerous times they are upgrading and they will not be done until, HOPEFULLY, early summer. Will not give credit until all work / upgrades are done and they will evaluate credit off of the number of drop calls that you have. Somehow they can keep that history for each telephone number?? November 2011, just bought new phones, cases, chargers and extra batteries. Over $600 invested. Who will pay for new phones and accessories if I leave them for someone else with the same crappy service. It is a lose lose situation for the cell phone consumer. Problem is that they can't handle the volume of calls and data output. There is such a strain on the services. The price we pay should reflect the quality of service. It isn't what we signed our contracts for!

No bars at my home, at all. EVER. Always drop calls at the intersection of 30 and 34. Called and complained to Sprint various times. They say they are upgrading towers. I've been hearing that for nearly 2 years now. I'm looking for new service now.

We have Sprint family plan for one more year will never go back again which we could get out of the contract its terrible service would not recommend to anyone

I have a Nextel phone it worked great before Sprint took over. Now it's really bad. Dropped calls all the time. No service a lot of time. 2-3 bars. Would not sign up again. looking for new service now

Service and reception is good all around town and in the surrounding area. I have not had a dropped call in a very long time. The only time I lose signal is inside buildings that have a lot of metal in their structure like the grocery store etc. No major loss of signal in houses. Much improved over the last few years.

Phone usually shows 4 bars (maximum) but calls are constantly dropped. In a 30 minute phone call, the cal is dropped 3 or 4 times. It is rare that a call is not dropped on the first attempt.