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Date

I cannot get more than 2 bars maximum, typically it's only 1 bar. Initially I thought it was my old Razr phone but there is no better reception with a brand new Samsung. Very poor customer service.I am planning to move to a different provider to see if its any better.

terrible reception all over I drop about 10 calls a day

Common AT&T, you brag your the best. Pony up now then. Why is no one in this small palatine area within a few block radius around birchwood park not able to use there cell phones to make or receive calls? I think there are other carriers with the same problems? Could you please let us know what your doing to investigate this issue so we dont all have to switch to Sprint?

Can someone post a reply here to say when they expect service be restored in the palatine area. Was this knocked out from the last storm?

Last week or 2 there has been little to no reception around this area by Fremd high school. Neighbor has At&T service and same problem. Everyone with cell phones is dead in the water. Hope no one needs them for an emergency otherwise there could be some costly lawsuites.

If and when a call gets through, it always gets dropped, even while talking to ATT customer service about bad coverage. Way too many dead zones.

I estimate that about one in ten calls I make will not be dropped. AT&T really sucks out there. I can be holding the phone perfectly still and in less than a minute it will show full bars, then one bar, then 3 bars, then no network coverage, then full bars. It's not the phone because other people with the same network have the same problem in the same area

I need to stand by my driveway or window to get reception. I called AT&T to complain and they said there's nothing they can do about it. They didnt even want to try to test or adjust anything. They just said thats the way it is. Kind of irritating.

We've been with Cingular well before the AT&T merger. Never dropped a call in 4 years: in SE Wisconsin, Chicago or Palatine Schaumburg area. Have been dropping calls steadily over last year to the point we have to switch. Ive been with AT&T since the 70's on my landline / mobile and that's starting to lose reception too. Hope it's not where we are but why would both the cells and landline work until this last year or so? It's a shame, I really really liked the Cingular service... .I'm guessing the landline is just mechanical but don't know.

Dropped calls all the time. Can't call from inside the house - have to go outside. Have contacted customer service numerous times and they tell me I should have good reception. Ha!

Reception is outstanding - even indoors. It's great to be able to use my mobile phone without worry at home again!

All calls received are garbled. Have to call back on LAN Line. Notification of Voice Mail is delayed due to poor reception. Not happy at all with this service. Have to go outside to receive calls and have a conversation. Same in the Crystal Lake Area. Nextel works extremely well in this location and in Crystal Lake.

Signal is strong even indoors, however I get very frequent dropped calls. Overall I experience very poor call quality - lots of echos, snap-crackle-pop and signal fade-outs.