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I cannot get more than 2 bars maximum, typically it's only 1 bar. Initially I thought it was my old Razr phone but there is no better reception with a brand new Samsung. Very poor customer service.I am planning to move to a different provider to see if its any better.

Update to Aug 4 post: I've been in contact with US cellular and learned the HTC Desire has a known antenna defect so they are sending out a replacement phone. I was also told that one of the towers we get the signal from is struggling due to the recent storms and is currently powered by a generator. Another nearby tower must also be having issues as we appear to not be catching signals from it either. Doing *228 did help with texting performance on my Pantech for a few days, but tonight I've gotten many texts that failed to go thru.

terrible reception all over I drop about 10 calls a day

U.S. Cellular reception has been progressively getting worse in the past couple months. I strongly regret renewing our contract 8 months ago. The worst call and text reception is on my son's HTC Desire android. Many, many missed and dropped calls inside and outside the house. Reception on my CDM8635 (very inexpensive and basic model) is alittle better for calls, but at least 25% of my texts fail and require resending. I had been getting 2 signal bars on this phone, but now it's down to 0 or 1.

Common AT&T, you brag your the best. Pony up now then. Why is no one in this small palatine area within a few block radius around birchwood park not able to use there cell phones to make or receive calls? I think there are other carriers with the same problems? Could you please let us know what your doing to investigate this issue so we dont all have to switch to Sprint?

Can someone post a reply here to say when they expect service be restored in the palatine area. Was this knocked out from the last storm?

Last week or 2 there has been little to no reception around this area by Fremd high school. Neighbor has At&T service and same problem. Everyone with cell phones is dead in the water. Hope no one needs them for an emergency otherwise there could be some costly lawsuites.

If and when a call gets through, it always gets dropped, even while talking to ATT customer service about bad coverage. Way too many dead zones.

Never dropped call - coverage everywhere I drive - even into Wisconsin. Love it!

I estimate that about one in ten calls I make will not be dropped. AT&T really sucks out there. I can be holding the phone perfectly still and in less than a minute it will show full bars, then one bar, then 3 bars, then no network coverage, then full bars. It's not the phone because other people with the same network have the same problem in the same area