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I switched from Sprint to Cingular..now AT&T for it's GSM coverage.. BIG MISTAKE ! Reception is now next to nothing with mostly dropped calls. I am on my THIRD treo 650, two 'regenerated' units failed miserably (one only vibrated) Sprint was'nt the best but it never dropped as many calls as cingular. Both the phone and the service are terrible. PDA function nowhere near what my Palm Zire 72 had, am going back to carrying both phone and PDA.. Saw a new tower being built off 12 near Illiana Brick n' Stone..maybe some hope left for improved service...