Carrier / Rating

Location / Comment

Date

It has gotten better, but barely. When I call home, the cell phone I am calling will not ring until maybe the third or fourth ring. Texts used to not arrive until the next day or later. Customer service sent us a unit to improve the service, then charged us for it - and it didn't address the problem. We are in the process of finding a better plan with another provider.

Have Verizon Wireless and cannot recieve a signal. Friends come over with ATT and they have atleast 2 bars. 3 calls with Verizon and they continue to explain that they are investigating the situation while I wait with no signal.

Moved here from the Detroit area and had Verizon. We had zero issues and did not even have a house phone for a while. Hubby and I decided we wanted iphones. I spoke with several parents at my child's school that had them. All of them said the phone worked great in the area. Our contract was up on Verizon so we switched. What a huge mistake. Right away I had issues with reception. Sometimes no bars or just Edge. Hubby works by the SB airport and he can no longer call me from inside his work. Called AT&T about the issue before our 30 days trial. I was told the phones were the problem, got new sim cards, then was told new towers were going up and for us to hang in there. So of course after the 30 days I called again to complain and spoke with a CS agent and this guy was completely honest and said this general area is just poor in reception. I ended up getting a house phone the days just cells were over. I am stuck with AT&T for another year. I have already paid one termination fee to get rid of one phone. I feel duped! I then started asking the parents again and then they all admitted the service is terrible. Gee thanks. I guess misery loves company. I am going back to Verizon asap. Also not sure how this site works but it states AT&T is the second best service but the closest tower to me is in Elkhart. That is pretty far away. Verizon has a tower 1 / 2 mile from my home and several towers by the airport. No wonder hubby and I had no issues with Verizon. For my household Verizon is the best choice. Thank goodness they are getting the iphone.

saw blueprints of plans submitted to county council and Verizon supposed to be on tower in this area. what happened? Verizon has no coverage and AT&T dies out about 1 mile away. looks like poor planning and a useless tower location.

Verizon phones get zero reception here. Other visitors often have poor or no reception. Two iPhones in the house on AT&T typically have 2 bars, which is adequate most of the time.

My father and I have adequate reception with our iPhones. Visitors often have no reception, and my mother's Blackberry Storm on Verizon has zero reception.

The reason reception in this area is so bad is because of Charles S. Hayes Inc. and a very suspicious decision to allow a tower to be built here. An alternate site, which would have allowed a taller tower in an area away from homes and okayed by all neighbors could have handled all cell companies and solved all problems. Unfortumatly the AZB will not allow another tower to be built in area. It was offered. So don't blame Verizon or Nextel who handle emergency communications in area, but Charles Hayes the St. Joe County Council, Mark Dobson and the people of the Knollwood Area who wouldn't help and get this done right. Thank you Verizon and Nextel for standing behind a neighborhood.

Be careful all those who are planning to switch to AT&T! I have been trapped in a two year contract with AT&T and cannot wait to get out of it. When I initially powered the phone on, I got OK signals. Then the reception became terrible at my home and almost all calls were dropped before they end. Also, AT&T charges $175 early termination fee per line! If I do not turn off the phone for a few days, I may be able to make a call or two by turning off the phone and then turning it back on. It will make the phone re-register and get a few bars for a while. But it will not last and will not work again on the same day. So be aware.

I'm lucky when I get one bar on a clear day in Granger, IN. When inside I have no hope to ever get a signal. A new tower just went up about a mile from my house, but Verizon chose not to co-locate on it. Here I come AT&T!

Thanks for the info RAZR V3m! My co-worked has AT&T and reports having great service in Granger now that the new tower is up. I submitted a support request through Verizon and basically asked them if they had any plans to co-locate on this tower. The answer was less than satisfying, they refused to give me any indication about which towers they use and which ones they plan to use in the future. My contract is up in November. Unless something changes, I'll be heading to AT&T at that time.