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If I go outside I have fairly good reception, however, if I am in the apartment I must stay next to a window and have very spotty reception with a lot of static and / or dropped calls. Have replaced phone 3 times in 2 years, many calls to customer service, replaced sim card, replaced battery... and, hopefully it is the phone. I just ordered a Nokia 5610 having been advised that I would get much better reception at home (and some at work just 1 / 2 mile from home... others on T-Mobile with different phones seem to have no problems). At least, I have 14 days after delivery in which to decide whether to keep phone or search for another provider.

I am presently using my 3rd replacement phone under warantee, for the v180. A service rep did advise me that this model was a "dog" and I may be able to switch out of it to an LG model. However, my husband has a Nokia and has similar service problems to mine. Phone service is choppy, callers complain that my voice fades in and out and I cannot hear them well either. Many times I cannot place an outbound call, and have to 'retry' many times before it goes through. Calls are dropped often. Worse, often I will discover a message left on my phone and it has not even rung. Reception was better downtown. My husband had Sprint service previously, and it worked well - we may switch back soon, once the contract is up.

Very poor reception for one of T-Mobile's signature phones. Had to maintain my home phone due to absolutely NO reception in building.

This has to be the worst area around. I get dropped calls on my porch for crying out loud. I will never buy another Sprint phone. Sprint sucks.

Very Disapointed with First AT&T service Now Cingular. Had tried to improve the Singnal strenght with about 4 phones already and the signal in doors is so poor that you can't keep a call for no more than 2 minutes and 4 and 5 drops. the phones are not the problem is more like the signal they need to put another tower or figure a better gsm technology

I personally think the problem I am having with reception is the NEC 525. It does not seem to be a very good model, maybe they should have incorporated an antenna. Hopefully with cingular buying AT&T it will improve service and signal strength. I used to have Cingular but I decided to switch to AT&T after 4 consecutive months of being double billed by Cingular. I just hope that that crap does not start again.

I get bad reception in my house. I have lost more calls with Verizon in the past 2 weeks then I did with T-Mobile over 5 yrs.

Miserable in most of my home most of the time but usually works elsewhere. On the bright side, Sprint tells me that my home reception is fine

It comes and goes but lately all calls seem to drop inside my house. I have to stand in the middle of the back yard to make a call!

We have 2 differenct phone models, the older of which worked very well until recently, apparently since GSM has become the norm, and yet Cingular refuses to acknowledge or fix the problem. Enormous static everywhere, increasing number of dead zones. Service becoming totally useless, along with customer service as it merges beginning with Cellular One, Bell South, and finally ATT. I am now looking for a reliable provider... or maybe I should look into short wave 2 way radio instead.