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Zero bars at home, can send SMS most of the time. Great phone for the $ but have to leave to enjoy it. :(

AT&T's reception, service, phones, and customer service has plummeted in the last few years. In the last 6 months alone we have went from occasional calls dropped to not being able to use our phones at all even within city limits, i.e. Scottsville Rd. and 31-W. We thought it was our phones, but all of my friends and family are having the same problems. I think its time to change carriers!

In the last 3 years AT&T's service has progressively deteriorated to the point that everyone that I know that uses their service is looking for another carrier. I am paying for premium service, and getting ripped off. When I complained I was told they were building their 3G system and it would get better, but it is worse, and right in the city you can't get 3G. What a joke. If you are thinking of switching to AT&T, forget about it, the service is horrible and getting worse every day. We have 3 phones with them, and have been with them for about 5 years, but are going to switch providers very soon. AT&T are liars and thieves.

Calls are continually dropped. I lose service very frequently and must try multiple times to get someone back on the phone. It doesn't happen every day, but it seems to happen most when I need to use my phone. Very unpleasant.

Have to go outside, to talk or get 1 bar or service on my Touch as does most on sprint.

No problems at all until you get over into Edmonson County back roads..Love Nextel!

Dropped calls all the time. There is a tower within 4 miles, but AT&T (Cingular) must not use this tower.

Drops all calls about the time you pass the airport.

2 Weeks ago I would have rated the reception a 5. Best reception I ever had in BG, Alvaton area. All of a sudden something has changed. Called AT&T twice and they say everything looks fine, which either means it is fine, or they have major issues and won't tell me. I am engineer, I undestand things happen, if there is an issue I just wish they would tell me and I will patiently wait for them to fix the problem. I now have trouble with outgoing and incoming calls. Very frustrating! Neighbors having same issues and there calls are being ignored as well. I miss honest companies that do honest work!

AT&T may have more bars, they just aren't where we need them. We have no reception at home plus AT&T drops us all the time. We can be sitting on Scottsville Rd in town and have no service. I was in the AT&T office the other day and now once you leave with your new phone it is yours. Any problem and you have to contact warranty not the store.