When I had Nextel it was better. Switched to Sprint and has been horrible. The phone stinks and I took it back several times and they said it works fine. My husband has one just like it and it works find. But mine, you cannot hear on it and the vol. is turned all the way up. It has just been bad from the moment I purchased it and they refused to replace it. My contract is up and I will not renew it. I just cannot make up my mind who to go with. In my opinion Nextel is probably the best but in this area (Grayson, KY) they all STINK. Nothing works and I have complained for years even to At&T (when I was with them). They don't care, none of them do. You may as well talk to the wall. We are only a few ducks on a pond and they could care less. They know we will buy their products and pay the price and they have us over a barrel. But I will NOT sign anymore contracts with any of them. Good luck to everyone, we all need it. Maybe some day we will have towers out here in this area and decent reception.

I had been with Cinular since they came to the area back in the early 2000 never had trouble with service at all. I have lived in the same house since then as well, now I can't keep a call at all. Every time I get on my cell it drops me. They made all these cell phones 3G and now you can't get coverage, come to find out there are no towers close to support the area. That came from AT&T the closest towers are in Ashland and in Greenup. At&T say's that they will can't do any thing unless people start calling in and insisting they put a new tower in here. I think it is pretty bad that I never had a problem befor but I do now and the fact that they know this area does not have good coverage yet they still sell every one their plans then you are stuck because most always singns a 2yr contract when they start with them. To beat it all they even have a AT&T cell store in Grayson and have no coverage in most areas, that is pretty sad!