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the coverage map and tech support said they had coverage. B.S. in my home in Powderly I had one small bar if I sat by my window! If I stood up or shifted in my seat? GONE! Walmart? forget about it! AT&T has a chokehold on this part of Ky.at no time with T-Mobile did I get more than two bars and for no longer than 4 seconds at a time. refunds take at least 4 to 6 weeks! T-Mobile SUCKS! don't waste your time or money. I called customer care got transfered ten times. They issued me a number for Belvue Washington WTF! Also, They claim there is no I mean they actually claim there are no more phone numbers available in the 270 area code!