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I was told I was in range of a tower. But I only have roaming. There's no service whatsoever. I asked why I could not have an old type phone that was able to receive service (my larger old phone was stolen) they said they did not make it anymore and sent me a new phone. I don't need that. I just want to talk. Why fix something that is not broke? I will have to find something else. I have been paying for phone I can't use.