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I can never get reception in buildings. I have had Cingular send me several new phones to no avail. They claim the network is great here but I've been in large buildings in Dallas and could call without problems. The network in New Orleans is awful and Cingular will not recognize the problems. In the last conversation with them, I was told to go to the store, get a new phone and if it didn't work, they would replace it or I could use the 30-day guarantee to cancel my contract. Now I ask you, do I want to give Cingular another dollar? When I see the commercial about more bars in more places, it makes me sick!

I've had a AT&T / Cingular GSM (Moto V600) phone for over a year. Reception is spotty all over the New Orleans metro area, with lots of dead areas. Reception is good in the outer office / upper floors of my high-rise office, but disappears when you move to an interior hallway. Reception is poor if you're inside your home in the suburbs. I live in Terrytown, just across the river from downtown N.O., and I cannot send or receive a call without walking outside to the street. Everyone at the office has had the same trouble. My family signed up for a Cingular GSM account 1.5 years ago; nothing but complaints, regardless of phone type. I talked to a fellow from out of town today who was complaining about how poor Cingular service is in the N.O. area. Bottom line -- DO NOT sign up for Cingular GSM in New Orleans. A number of people at the office have dumped Cingular for Verizon, with good results.

No reception at all at home downtown! My old walmart tracfone actually has better reception. I've called Cingular repeatedly and they replace the antenna on my phone or tell me they're adding more towers or some other nonsense that doesn't help at all. You can't use your plan's minutes anyway with such poor reception. Might as well get a prepaid tracfone- I would have saved $400 this year. (and no I don't work for tracfone, I'm just really! unhappy with cingular)

Reception is spotty, move four feet and the signal gone. get reception is the den but nowhere in the rest of the house. Rather annoying.

I get 2 to 3 bars at Tulane Medical School, and can only call from the side of the building closest to Tulane Ave. At Audubon Park, coverage is usually 3 to 4 bars, but I get more dropped calls, it seems like.

Coverage is spectacular now with GSM. A year ago it was a different story. The only place in the city where I consistently drop calls is on I-10 / I-610 merge near City Park. Every time I go through there I drop the call.

Step outside the door and the reception is great. Can't use the phones in any of the apartments though. Several friends with different models (GAIT and GSM) don't get reception in there apartments either. Cingular has a wide coverage area, but Sprint definatly had stronger signal.

Had a motorola V60t (TDMA) and the service was horrible so I "upgraded" to GSM and got the Motorola T721. Service may actually be worse now. I maintain a PC network that stretches from Kenner to the Westbank so I use, or try to use, my phone all over NO. The service is absolutely horrible overall. In fairness though, I just got a Nokia 6820 (GSM) and I have actually been able to have 60 and 90 minute phone conversations for the first time since I left Sprint (their coverage was spectacular).

Only problem I have had is customer service over the phone. I have had a very big problem with reps giving the incorrect information and not adding the correct features & promotions to the line.

constantly dropping calls. wildly fluctuating signal strength. unable to make a call in any large buildings like walmart, office depot, etc... i first got a replacement T616 thinking it was the phone... it was not. the service is terrible and an honest sales rep will admit it.