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I complained about my lack of service from home in April. They sent me a replacement phone after hours of trying to reset it from over the phone. Replacement phone, same problem, no service at home. I called them last week to complain again about the same issue and was told my issue had been escalated and someone will call me in 24 - 48 hours. That never happened, so I called again today and was told that basically Sprint's tower does not work in my area and that someone should have told me this already. Well I'm still without service, but glad it's a prepaid service. Still sucks though, now I have to figure out what service to choose and how much will they hit me up for.

Wow - This was the first time I was down for Mardi Gras with AT&T Service. It was terrible. I thought I had bad coverage in Virginia. For all you folks out there (like me) with 2 yr service contracts who live in NOLA... I feel for you. While this will not make you feel much better, AT&T does have a "personal tower" which you can plug into your home internet. Its not called that, but it may be your best option. AT&T I hope you are monitoring this... shame on you! How about spending that $4B which you lost in the failed takeover of TMobile on more towers and better capacity?!?

It seems better to throw phone while calling or receiving from at and t in my location. we complained to customer cares many times but they are not hearing. saying us to buy 199 device and have internet of at and t too.it was working very good before november last but now we ought to keep phones in showcase to see only.its totally useless and we are paying monthly bills to at and t for nothing.we have 2 yrs contract so are now victim of monopoly of at and t. I hate at and t but can not do anything... ..

The phone service is O.K., but the data service has been non-existent since the BCS Championship weekend. Dr.five blocks from the house and all is fine.

My home has thick brick walls leading to very poor reception inside. Outside it's only a little better, with problems like dropping calls when you turn your head. The only good thing about the old 2G is that the Edge data reception is very reliable: it's not fast but I always have it, sometimes even when there's no voice.

It varies from no reception to some reception and frequently dropped calls. Unbelievably bad. Can't wait to break up with AT&T and start with another provider. Anything has to be better.

Overall, AT&T is the most maddening criminal institution I've encountered in this city, second only to our institutions of public education and incarceration.

I bought the LG phone 2 wks ago, I had internet service for a few minutes the first day but have had no service since. I have talked to many virgin mobile techs but they can't resolve the problem. I'll probably go and get my money back tomorrow.

What in the world??? I live in Houston, Texas and my AT&T coverage is a dream. There were a bunch of dead pockets o coverage around New Orleans. Noticeably areas around the French Quarter, Treme and the Garden District. Using any navigtion on my iPhone was truly terrible. It was either way off base or couldn't find my location. I love my iPhone 4 but the AT&T coverage was lousy. My husband's Verizon blackberry worked better and had 5 bars majority of the time in New Orleans.

Terrible incoming and outgoing and transmission gets so poor that I have to walk around the house to find a hot spot just in order to talk. At least half of all calls are dropped which is incredibly maddening when you have made it through a fifteen minute menu and wait time and you finally get a person and... your call is dropped. My contract is up with AT&T and although I have been with them since the beginning of cell phones, I am done. We are breaking up.