Coverage comments are submitted voluntarily by visitors around the New Orleans, LA area.
Comments are sorted by date. However, users can sort by Carrier, City, Zip Code, Reception Rating,
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Bad reception -- almost none in house. Figures because this company has no towers near my house -- look at the map and it seems like Verizon has towers everywhere.
at least one thing has stayed the same since the hurricane: cingular's coverage still sucks. it was bad to begin with and it hasn't changed. dropped calls, no reception, incoming calls missed or routed to voice mail, no indoor reception, etc. looks like no one here has anything good to say about them. where do I sign up for the class action suit?
Calls do not come through. They go to voice mail 7 out of 10 times. Calls have to be retried to go through. They have never gone through on the first try.
I can never get reception in buildings. I have had Cingular send me several new phones to no avail. They claim the network is great here but I've been in large buildings in Dallas and could call without problems. The network in New Orleans is awful and Cingular will not recognize the problems. In the last conversation with them, I was told to go to the store, get a new phone and if it didn't work, they would replace it or I could use the 30-day guarantee to cancel my contract. Now I ask you, do I want to give Cingular another dollar? When I see the commercial about more bars in more places, it makes me sick!
Overall, service is good. I found it essential living in a concrete walled building to have a phone with an external antenna, instead of the built in one that you see with the base Nokia model. The typical Sprint dropped calls applies here, but I seem to get it a bit less. What I get most is the "never processed calls". You dial a number, push send, the timer begins and there is nothing. You hang up and try again, and it goes through. Overall, I have found the Sanyo base / mid phones to be better than the base / mid Nokia phones
I've had a AT&T / Cingular GSM (Moto V600) phone for over a year. Reception is spotty all over the New Orleans metro area, with lots of dead areas. Reception is good in the outer office / upper floors of my high-rise office, but disappears when you move to an interior hallway. Reception is poor if you're inside your home in the suburbs. I live in Terrytown, just across the river from downtown N.O., and I cannot send or receive a call without walking outside to the street. Everyone at the office has had the same trouble. My family signed up for a Cingular GSM account 1.5 years ago; nothing but complaints, regardless of phone type. I talked to a fellow from out of town today who was complaining about how poor Cingular service is in the N.O. area. Bottom line -- DO NOT sign up for Cingular GSM in New Orleans. A number of people at the office have dumped Cingular for Verizon, with good results.
