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Shreveport, LA Carrier Reviews & Coverage Maps


Rating
1. Verizon 4 star rating (4 stars | 11 Reviews)
2. AT&T 2.1 star rating (2.1 stars | 38 Reviews)
3. T-Mobile 2 star rating (2 stars | 6 Reviews)
4. Sprint 1.1 star rating (1.1 stars | 10 Reviews)

Total Coverage 2.3 star rating (2.3 stars | 71 Reviews)
Towers
Verizon Towers
AT&T Towers
T-Mobile Towers
Sprint Towers

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AT&T

1 Out of 5 (1 star) | Home | I 220 and Pines Rd., Shreveport, LA 71119 |

I pay $145,00 per month for two cell phones. If I want to use my cell phone at home, I must go out into my back yard and stand on a chair. Is this ridiculous or what. I can not believe I spend this much for such s****y service. The prepaid no contract carriers are worse. I can not believe that I live in a major city with in one mile of I-20 (interstate) and can never get more than 2 bars. This is such a rip off. I wish the consumer could return the grief in some way. These multibillion dollar companies are ripping us off. One can't retaliate because in this area they all suck.

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Sprint

0 Out of 5 (0 stars) | Evangel Christian Academy..Broadacres Rd. | W. 70th( B / w Pines Rd.& Bert Kouns) and Broadacr, Shreveport, LA 71129 |

Inquired about quality of reception and was told it was good. Declined internet service because I'm on fixed income. Took phone home, not able to complete calls with i 2 miles of home. Returned to United Cellular was told AiRave... a wave amplification device would resolve issue so I agreeed to try it. When I received device by UPS, instructions said internet service (in addition to contracted wireless service) was necessary to use it. Returned equipment to store and cancelled contract because of bait and switch and Sprint's failure to provide successful activation. Sprint now expects me to pay for service which was never successfully activated. I have filed complaints with FCC, Better Business Bureau and Louisiana Consumer Protection Agency (State Attorney General Offuce.)

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Sprint

1 Out of 5 (1 star) | PINES RD. @1-20, Shreveport, LA 71119 |

Constantly drops calls, Browser is constantly unavailable. Phone always reboots itself and freezes. Its RIDICULOUS. Had no problems with Metro and I will be going back.

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AT&T

1 Out of 5 (1 star) | Youree Dr.And Southfield, Shreveport, LA 71105 |

AT&T service is horrible. Their customer service is even worse. My phone drops calls continuously, and I have been told by AT&T that they are working on towers in this area. (I've been told that for several years!)

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AT&T

3 Out of 5 (3 stars) | Shreveport / bossier, Shreveport, LA 71107 |

I currently have AT&T, coverage in this area with AT&T is spotty in certain areas. I will eventually be switching over to Verizon which has the best coverage here due to the fact that Verizon acquired alltell. I also have had experience with Nextel and Sprint as carriers due to my work, initially had a Nextel Motorola issued company phone worked great coverage was solid then the company decided to change over to handheld symbol devices that used sprint, coverage was awful then switched to the HTC PRO with the same results in coverage then they went with the I phone 4 now granted the coverage seems to have improved some, but this is also over a period of 6 years as well, but even though the coverage seems to have improved when I do a side by side comparison on data transfer with my personal AT&T I phone and my company issued I phone, the data transfer is 3 times faster I my personal phone. so my suggestion is if you're new to the area and are searching for a good dependable carrier I would suggest Verizon and then AT&T for the alternative, I would stay away from Sprint from my personal experiences and from my customer's experiences as well.

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Verizon

0 Out of 5 (0 stars) | Indepedence Stadium 3301 Pershing Blvd. Shreveport | Greenwood Rd. Stsdium Dr., Shreveport, LA 71109 |

Had spotty (very slow) to no reception inside the Independence Stadium during a football game. Very frustrating since my wife and I needed to communicate to our kids.

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AT&T

1 Out of 5 (1 star) | Fairfield Ave. 71104; Colquitt Estates 71118, Shreveport, LA 71104 |

I've been on the same service since 1991, South Central Bell, AT&T to Cingular, and AT&T now - I've NEVER been able to use my cell phone in my home, but the landline service was equally as poor when any weather impacted the telephone lines above or underground (rain, ice, even wind), so I thought reducing my phone service to cellular was the right thing to do at least for the economies of scale. However, with (3) lines on my cellular service and the equipment having changed with the market - the service is the poorest in the industry and there is no priority to increase or improve the capacity for AT&T. 46 towers doesn't mean better service, it only means more towers for the calls to skip among or drop. I'm attempting to change to a more beneficial service, but the comments are depressing at best. Being the largest in the market appears to mean that size doesn't matter - only the interest in quality customer service. I can't get service on my phone at home or work, so there's something terribly wrong about this negative interest in the customer base that created the market for AT&T in the first place. If any one of us delivered this poor level of service to our customers or clients, we would be terminated with cause.

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T-Mobile

1 Out of 5 (1 star) | Shreve Island, Shreveport, LA 71105 |

I have been a customer of T-Mobile for 12 years and have finally had to pay to get out of my contract because I cannot rely on the service with my sales position. I drop calls all the time, cannot make calls either north or south, outside of the city and quite frankly am tired of customer service telling me my coverage is good. Really, NO IT ISN'T OR I WOULDN'T HAVE CALLED... .Then they look at the notes on my account and say, "Oh, I see you have called about this before. Are you having problems with your handset, maybe I can get you into a new phone." UGH. There was a period of years that T-Mobile was wonderful on the customer service, but after moving to the area, I am not sure I was just fitting in to their business model. No cell towers outside of town means no service. I am very upset that I have to pay to end my contract when it's not my fault they can't service me.

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Verizon

4 Out of 5 (4 stars) | Downtown | Youree, Shreveport, LA 71101 |

Verizon's network quality in the Shreveport area depends on the network technology your phone is set to pick up. I've had several Verizon phones over the last two years, and their 3G network is exellent--I get good coverage all over the entire area, whether outdoors or in buildings. Verizon's 4G LTE coverage in this area is a big disappointment to me. In heavily trafficked areas (Youree Drive, Airline Drive, etc.) I get adequate 4G service. Once I step into a building or enter a residential area, my phone drops to 3G. I currently own an LG Revolution and also had a Samsung Droid Charge, two 4G phones. Both have the same issues with 4G. I can't give Verizon's service any higher than a 4 / 5 in this area due to the spotty 4G coverage. Thankfully, Verizon gives you the option to switch 4G on or off, so I typically rely on their stellar 3G service. Verizon is by far the best carrier in the area, just don't expect much from their 4G network.

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AT&T

1 Out of 5 (1 star) | Williamson Way / Mansfield Rd., Shreveport, LA 71118 |

Cannot talk inside of building and go outside you may get 2 bars. Calls are constantly drop inside and outside. Very poor reception in this area. It looks like AT&T is using bare minium service for this part of town.

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AT&T

4 Out of 5 (4 stars) | Woodbriar Rd. | Providence Rd., Shreveport, LA 71129 |

i have good to great reception all over the Shreveport area.

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AT&T

2 Out of 5 (2 stars) | Dean Rd. | Colquitt Rd., Shreveport, LA 71118 |

I constantlyhave missed calls and dropped calls. I have a special needs child and can't get in touch with me. I am so tired of this. I can't talk to anyone in my house at all I have to stand outside but then I drop the calls. FRUSTRATING!

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T-Mobile

2 Out of 5 (2 stars) | Youree DR | East King Hwy., Shreveport, LA 71115 |

Since I moved from New Jersey to Shreveport,La T-Mobile has suck big time... There 3G and 4G dose not work here in the South.. Who came up with this 3G and 4G. When I try to talk with customer service, they don,t want hear it.. Plus when you try to get hold of customer service, you have to be on the phone for 5 mins playing phone tag... . I,m glad you ar going out of ( BUSINESS)

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AT&T

2 Out of 5 (2 stars) | Shreveport / Bossier Region, Shreveport, LA 71101 |

At&t's network in Shreveport / Bossier is bipolar. Their 3G service is inconsistent at best, and is not as well deployed as their 2G EDGE network. I have no trouble with dropped calls or data connections using a 2G Blackberry 8520, but i've tried several 3G phones in this area, and none of them exhibit optimal 3G performance. It seems that for every 3-4 EDGE towers in the area there are only 1-2 3G towers available; as their 3G network seems quite underdeveloped here. If your not using a 2G phone or don't have a phone that allows you to manually select 2-3G, i'd stay away from AT&T in this area.

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AT&T

2 Out of 5 (2 stars) | Jordan St. | Fairfield, Shreveport, LA 71101 |

Service Throughout Shreveport is very iffy. Many times I will have 2-3 bars in an empty lot, and move over and have no service.

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Sprint

0 Out of 5 (0 stars) | Lakehills Dr. | Southridge Dr., Shreveport, LA 71119 |

Sprint is terrible out here. Inside my house I get no bars. Have to go outside to be able to make a phone call. Data? Forget it, even outside. How can they advertise 4G phones and network when phones don't work inside the city? I've been putting up with this for over 5 years on my business cell phone.

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Sprint

1 Out of 5 (1 star) | Youree | Bert Kouns, Shreveport, LA 71105 |

Still no 3G service in Shreveport, plus GPS on phone can never figure out where I am. It randomly places me in other cities around the country whenever I try to check in using GPS-enabled apps.

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AT&T

1 Out of 5 (1 star) | Wallace Lake Rd.& Bert Kouns, Shreveport, LA 71106 |

In my house I have to stand in front of the window to get a signal and going outside doesn't even give me full bars. Sprint and Verizon phones have full reception at my place and ATT recommended I by an amplifying tower from them for nearly $200, but I should not have to since I live in town.

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Sprint

1 Out of 5 (1 star) | Youree / Kings, Shreveport, LA 71105 |

Have had Sprint 10 yrs, just cant beat the price but coverage in town is spotty. Also Sprint is the only carrier in town that still does not have 3G (EVDO) service which makes a smart phone frustrating to use. Closest Sprint 3G gets is the Tx / LA border (back to 2g soon as you get in LA) or Alexandria,LA. The other downside is that if you get the new Andriod phones out that are 4G (HTC EVO and Samsung Epic) you must also add an extra 10 dollar data package on top of your everything plan that already includes a data package. They say this $10 is not for 4G but for unlimited data (current data has a 5gb limit) and to give you access to 4g should you visit a Big city that has it (Houston / Dallas both have Sprint 4G). I personally am not welling to pay 10 more on my everything plan when theres not even 3G in town.

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Nextel

4 Out of 5 (4 stars) | Greater Shreveport / Bossier City Area, Shreveport, LA 71101 |

I have been using Nextel (Boost iDEN) for several months now and the service is pretty good. Reception is generally strong all over the metro area, though as with any carrier, there's a soft spot here and there. Additionally, I have not experienced any messaging delays that plague Nextel in several other areas. *If you are within Nextel's coverage area* in the region, it is a good (albeit lesser known) option for cellular service.

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