Boston, MA Carrier Reviews & Coverage Maps


Rating
1. T-Mobile 2.7 star rating (2.7 stars | 19 Reviews)
2. Sprint 2.1 star rating (2.1 stars | 10 Reviews)
3. Verizon 2.1 star rating (2.1 stars | 31 Reviews)
4. AT&T 1.4 star rating (1.4 stars | 40 Reviews)

Total Coverage 1.8 star rating (1.8 stars | 115 Reviews)
Towers
T-Mobile Towers
Sprint Towers
Verizon Towers
AT&T Towers

All Towers


Sprint

1 Out of 5 (1 star) | South Station, Boston, MA 02111 |

My service is always cutting in and out, and even when I have good service sometimes I just don't get text messages for about a half hour or so while walking around the city. If somebody texts me when I have bad service I won't get the text for several hours

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AT&T

4 Out of 5 (4 stars) | 16th Story of Work Building | PO Square, Boston, MA 02109 |

Had ATT forever (like, since it was CellOne Boston, then Cingular, etc.). Never had a problem. Got lured to T-Mobile - horrible coverage all around Boston. Dropped calls, static, SLOW data, etc. Tried Sprint. Same thing, except I now couldn't get calls even in my home. Back to ATT about 5 years ago. Even from the edge of the Grand Canyon, I get a good signal and data (albeit slow data on the canyon's edge). I know it costs more, but ATT's network is smooth and solid. So, unless the others step up, ATT it will be.

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Verizon

1 Out of 5 (1 star) | One Devonshire Place | Washington St., Boston, MA 02109 |

Calls dropped most of time. Sometimes no signal on the bar, or maybe one bar. Could not wait for contract to end.

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Verizon

1 Out of 5 (1 star) | 1 Emerson PL Off Blossom St., Boston 02114 | Across the St.From the Back of MGH, Boston, MA 02114 |

I cannot receive calls most of the time. Odd noises but no ringing to my apartment. My best clue is if the call goes to voicemail. Then when I check voicemail and if a message has been left I can call the parties back. Also, calls drop multiple times even when on the line with a Verizon technician in a call I initiate from home. Verizon says it is because my building is old, made of brick and or concrete. Verizon representative promised me that with a new phone and another 2 year contract nothing will improve in terms of my ability to get and hold calls while at home.

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Verizon

1 Out of 5 (1 star) | South Point Channel | Summer St., Boston, MA 02110 |

I have bars and I have 3G showing and yet my apps fail, my internet sits and spins, and calls are fuzzy or drop every 20-30 seconds. I have horrible reception here in South Boston but also on the commuter train, in Back Bay and in the Financial District. I actually passed my destination because my phone's GPS said I was still 4 blocks away and it even had me indicated 3 streets over from where I was. The cell service in this city is horrific let alone trying to use data. It just plain doesn't work.

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T-Mobile

1 Out of 5 (1 star) | Longwood Area, Boston, MA 02215 |

No service at all whatsoever if you are going in the basement or Lower Level floors in any of the hospitals. It is the worst! Even in higher level floors, service is very crappy. And the only reason I switched is because someone was paying my phone bill! I am so disappointed with T-Mobile!

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Verizon

4 Out of 5 (4 stars) | Mass Ave.T Station, Boston, MA 02118 |

Data is slow to load however I never have any dropped calls.

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AT&T

1 Out of 5 (1 star) | 711 Atlantic, South Station | East / Beach St., Boston, MA 02111 |

Very poor reception. I'm thinking of leaving ATT for Straight Talk Wireless. Don't know if signals will be any better with ST and new phone, but couldn't possibly be any worse. AT&T definitely not worth their data / rate charge for this service.

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AT&T

1 Out of 5 (1 star) | Columbus and Wellington | Columbus and Wellington, Boston, MA 02118 |

Reception OK on Street, absent indoors; don't have twenty words unless I have to repeat or filibuster this

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Verizon

1 Out of 5 (1 star) | Brandywyne Dr. | Bennington, Boston, MA 02128 |

Cant download files for a game I want. Texts and calls are affected.

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AT&T

2 Out of 5 (2 stars) | Commonwealth Ave. | Fairfield St., Boston, MA 02110 |

Trying to improve AT&T cell coverage in 1st and basement floors of brownstone.trying Wilson omni directional antenna..may try directional

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AT&T

1 Out of 5 (1 star) | Fenway Park | Boylston and Jersey, Boston, MA 02215 |

Lots of dropped calls! Phone cal that don't go through or the other side can't hear me. Poor quality of connection.

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AT&T

1 Out of 5 (1 star) | Massachusetts Ave. | Tremont, Boston, MA 02118 |

How do I say this plainly, HORRIFIC. If I can see the Prudential Tower from my window, I should not have an issue getting a signal. Dropped calls, missed voicemails and messages (IMPORTANT), I cannot wait to dump this carrier as fast as I can. I live in the South End, if I'm living next to 750,000 dollar homes and can walk to Newbury St. and live on 3rd floor, I should not PAY to have NO signal. as useful as a dixie cup with strings, only your hopeful your call gets throuh...

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AT&T

1 Out of 5 (1 star) | Copley Sq. | Berkeley St., Boston, MA 02116 |

I switched from T-Mobile to AT&T in Nov. 2010 to get the iPhone 4. Calls were ok, not much better than T-mobile. Data was not very consistant. However I have noticed that for the past 6 months or so (1H of 2012) the data availability is terrible. The number of bars mean nothing! 4-5 bars means MAYBE you'll have data. Many times it just hangs, not downloading any pages despite '3G' and 4-5 bars showing up. On 1-2 bars forget it. It gets worse at rush hour. Try using the data at 5-6pm. You get 7-10 mins max then cuts you off. Listening to streaming music or web surfing just stops even when you close and open back up. Frustrating! I think iPhone 5 will be with Verizon.

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AT&T

1 Out of 5 (1 star) | Mass Ave. | Huntington Ave., Boston, MA 02115 |

I live here. When my cell phone rings, I answer with "Hi, I'll call you back." Then I hang up and call on a land line. There is no point in using my ATT / iPhone in this neighborhood. I changed to ATT to get an iPhone. This was a mistake - big time. Is it the phone or the carrier? Probably both. I locked myself into a cell phone contract, but I still need a mobile phone! Now I'm trying to convince my neighbors to help buy a repeater to boost reception... really? We need to spend $300 to get a decent signal? Shame on ATT for taking our money without providing decent service to the middle of Boston.

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AT&T

0 Out of 5 (0 stars) | Greenwich Pk. | Columbus Ave., Boston, MA 02118 |

I've noticed a steady decline of my coverage for some time now from my home in the South End and also in the South Shore area down to Kingston and Plymouth. My old Chocolate phone and iPhone 3G got decent reception in my home. Even my iPhone4 got reception when I first used it. I could opt to get a MicroCell from AT&T, but that's just a band-aid fix and AT&T will then be piggybacking off my Internet bandwidth... Just fix the problems in the Boston area. It's simple... Or it should be with all the account fees they collect every month.

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T-Mobile

1 Out of 5 (1 star) | Pinckney | Anderson, Boston, MA 02114 |

I am on the Top Floor overlooking the Charles River with clear line of site to Cambridge and have had poor to no service for years with Tmobile. They always claim the next tower, 3g or 4g will fix the problem but I have finally given up and will switch from T-Mobile after 10+ years next month. The reps have given many explinations but the one I have heard multiple times that I believe is: Beacon Hill and the area between Chestnut, and Cambridge streets and Charles joy streets are near the edge of 2 towers and your phone is constantly switching back and forth and dropping calls and switching from edge-3G-4G causing data issues. Who knows... .

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AT&T

0 Out of 5 (0 stars) | D St. | W Fifth St., Boston, MA 02127 |

Emergency service only on the street and in my apartment. What a joke - checking the AT&T map it should be the 'best'. I'm going to have to install a land line for all the calls all I can't make. Going to cancel the service this week. ANy suggestions for Southie?

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AT&T

1 Out of 5 (1 star) | Beacon Hill, Boston, MA 02108 |

I have been with AT&T for the past 4.5 years (since 2008)and at first I had regular reception and only at times in certain locations would I have dropped calls. Soon after and more specially now, I can't use my phone anywhere! I do have some bars, but I get dropped calls constantly. Usually every call I make is dropped at least once. If and when I am able to make the call, quite frequently (about 70% of the time) the other person is not able to understand anything I say. This even happens when I call AT&T customer service to report the issue, oh and customer service is not 24 hours, if the network is bad, you just have to live with it. I would never recommend AT&T to anyone in New England, more specifically Boston -because I dont go out of Boston that often-. I think as soon as I hear the new Iphone is coming out, I will terminate my contract and purchase it in any other carrier. Anything is better than AT&T ANYTHING, unless you dont want to be able to use your phone but still pay for it.

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AT&T

1 Out of 5 (1 star) | Boylston St. | Clarendon, Boston, MA 02116 |

I am not able to use my phone at all in my office... There is usually 2 or 3 bars but no service. Then it will start to look for a signal. I actually get excited when I see the "E" network bc then I can use it. Why hasnt the FCC come down harder on these companys with all the hard push they give with great service when in fact they are horrible and unreliable...

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