Calls cut out frequently and drop completely.Was this review helpful to you?
Great coverage. I never lose signal within the city limits. Once I go outside the metropolitan area, it gets spotty. T-Mobile is #1 for Boston. I had Verizon and constantly had no cell service. For the price, T-Mobile is fair for its areas of coverage and is getting better when it comes to improving Data speeds.Was this review helpful to you?
I live right near the corner of West Newton and St. Botolph street... Sprint telephone and internet coverage was better before they went 4G LTE. When they were 3G I had decent phone and internet service. Up until I got rid of them in September I did not. I simply had no phone service or internet on St. Botolph at all. Also right behind the Prudential building on Huntington Ave and around the Christian Science Center there was is spotty or no service either. I work in downtown Boston financial district. There are many places in downtown Boston where you have no phone service, no internet service and what service you do have is very spotty. I do contract work and I can't begin to tell you how much money I lost due to missed phone calls. I contacted Sprint many times and after finally crawling my way to a higher level of tech support I was told OUTRITE its as good as its gonna get. "Boston's market has been upgraded and until we get other cities up to 4G this is what where we are." I had four lines and a tablet with Sprint. I disconnected all of my services with Sprint. 2 of them were a bit of a battle due to contract commitments. I managed to get out of those commitments and early termination fees by explaining to them they are not providing me with a usable service so what would make me want to stay with them? At first it didn't work but I went up the level of management and finally they get sick of me. I guess that's what it takes. The representatives and management seem to take this in stride.it sounds like they hear this all the time. I jumped over to Verizon as much as I didn't want to but at least I'm able to use my phone and Internet now. I need to be connected at all times. I couldn't afford to be a Sprint customer anymore.Was this review helpful to you?
My service is always cutting in and out, and even when I have good service sometimes I just don't get text messages for about a half hour or so while walking around the city. If somebody texts me when I have bad service I won't get the text for several hoursWas this review helpful to you?
Had ATT forever (like, since it was CellOne Boston, then Cingular, etc.). Never had a problem. Got lured to T-Mobile - horrible coverage all around Boston. Dropped calls, static, SLOW data, etc. Tried Sprint. Same thing, except I now couldn't get calls even in my home. Back to ATT about 5 years ago. Even from the edge of the Grand Canyon, I get a good signal and data (albeit slow data on the canyon's edge). I know it costs more, but ATT's network is smooth and solid. So, unless the others step up, ATT it will be.Was this review helpful to you?
Calls dropped most of time. Sometimes no signal on the bar, or maybe one bar. Could not wait for contract to end.Was this review helpful to you?
I cannot receive calls most of the time. Odd noises but no ringing to my apartment. My best clue is if the call goes to voicemail. Then when I check voicemail and if a message has been left I can call the parties back. Also, calls drop multiple times even when on the line with a Verizon technician in a call I initiate from home. Verizon says it is because my building is old, made of brick and or concrete. Verizon representative promised me that with a new phone and another 2 year contract nothing will improve in terms of my ability to get and hold calls while at home.Was this review helpful to you?
I have bars and I have 3G showing and yet my apps fail, my internet sits and spins, and calls are fuzzy or drop every 20-30 seconds. I have horrible reception here in South Boston but also on the commuter train, in Back Bay and in the Financial District. I actually passed my destination because my phone's GPS said I was still 4 blocks away and it even had me indicated 3 streets over from where I was. The cell service in this city is horrific let alone trying to use data. It just plain doesn't work.Was this review helpful to you?
No service at all whatsoever if you are going in the basement or Lower Level floors in any of the hospitals. It is the worst! Even in higher level floors, service is very crappy. And the only reason I switched is because someone was paying my phone bill! I am so disappointed with T-Mobile!Was this review helpful to you?
Data is slow to load however I never have any dropped calls.Was this review helpful to you?