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If there is a cloud in the sky the phone service is shakey. The real rip off is the wireless hotspot and internet. They worked great for the first few weeks. After Verizon got the iphone they hardly work at all.

I switched from a flip phone to the 4G LTE Thunderbolt by HTC the day it came out, and the call signal has gotten slightly better, but I still loose a call about once every few months in my apartment. After a trip to NYC (Manhattan) a few months ago and after experiencing the amazing 4G LTE reception in NYC, I have realized just how mediocre the 4G signal is in Boston, with the signal constantly fluctuating, where as in NY, I had full bars where ever I went. After commenting on this fact to a Verizon Wireless store manager, he said the Boston network most likely won't get any upgrades for a couple of years until they are finished launching 4G in all of their other planned markets.

My apartment and the North End is a complete dead zone for Verizon. I only have cell service in one place in my apartment and that is the bathroom standing over the sink. I can't even receive texts if my phone is not in the bathroom. Sometimes I will use SKYPE instead of my cell phone and I've even considered getting a landline. If you are walking down Hanover Street, you will most certainly lose calls.

Not bad on the phone - but the G3 network - well that could be better - also there's no wi-fi services available so always on my internet connection which doesn't always come through and lags. Phone reception spotty - often calls will be missed without ringing - but don't often drop. Could be better, but anything better than ATT Wireless.

No reception on my phone inside Brigham and women's Hospital in Longwood Medical Area. Am thinking of switching coverage. Anyone have any luck with another carrier?

Wow to the rep who posted three times then again before me don't waste the sites time. I have had Verizon and it sucked compared to my iphone. This from a real customer not a rep from vzw I can see why they'd run it down though AT&T and Sprint in this area steal customers from Verizon all the time because their service sucks

My work just switched us over to Verizon Wireless. AT&T has so many problems here. Verizons network works great here. I can't wait for 4G to be released in the coming weeks. I also have a lot of friends are are switching to Verizon because of the Incredible. The iPhone hype is Dying.

Serrvice sucks, went through comments obviouslly on nov 6th there was a Verizon rep leaving comments. All 5 and all on the same day and same phone running down their biggest competitor. What an idiot.

All Hype no substance. I fall off to 1X in my house ( I stayed on 3G with AT&T ) and this thing can't surf the web or do email while I'm on the phone. What a piece of crap. it goes back today

Ah! I can now use my phone and not worry about drop calls like on AT&T. Very happy I ported over.

Much much much better then AT&T! Thanks Verizon for a great network!

My home is a dead zone. I am switching to Verizon for the Motorola Droid or the Droid Erid by HTC. AT&T is just as bad as T-Mobile. Verizon here I come!

No reception on Treasure Island. Too many tall pine and oak trees. have to get in boat and go out to middle of lake to receive any signal strength

Calls dropped every third minute - I've had Verizon for years and never had a problem until I moved down here. Very frustrating.

Never had a problem with Verizon coverage in this area. I'm getting a smartphone and Verizon is too much of a price to pay. I was told T-Mobile was great in this area as well. So I'm swithching.

Verizon works great in Back Bay and seems pretty good throughout most of Boston. I have occasional dropped calls but don't recall having hit a "dead spot" in the city. I am considering switching to T-Mobile because they have better phones and cheaper plans... I'm just not sure how T-Mobile performs throughout the rest of the Boston metro area.

widely variable by 20 foot chunks. Can almost always make calls, but frequently can't get them.

Poor reception on my street, I street, south boston and anywhere along the beach.

Just terrible and not just Verizon. No one seems to have good reception. Version is very inconsistent. Sometimes I get a digital signal and sometimes analog and a lot of times, no signal. Why can't they install a few (or even one additional tower)?

The people who are having reception problems with verizon in boston need to make sure it is not a problem with the phones. Almost every phone verizon services now gets full reception in most of boston, after all, verizon is the landline carrier and practically own the boston telecom market. remember, new every 2, one of the phones listed i know is over 2 years old, go to the store.

I'm mystified by the folks reporting problems with Verizon. I have used my frequently dropped and otherwise abused Motorola V60 all over the city and burbs with no problems whatsoever. I switched off of Sprint four / five years ago and have no complaints about phone service. Their customer service, however, sucks and I am desperately trying to find another carrier with comparable coverage who will pamper me.

I'm right at the Brookline / Boston border near BU. I get no reception indoors. I get 5 bars outside but for some reason can't make a phone call. I have to go at least 0.5 mile to get reliable / usable signal. I've had Verizon for years and in the last 8 months their service seems to have gotten worse.

Lived here three years and still the reception is very bad. Helped when I switched phones (I had a Motorola and people couldn't hear me), but reception is not perfect nor where it should be.

My reception stinks in my neighborhood in South Boston. Lots of dropped calls.

Verizon has the worst service and evey time I call they tell me it must be my phone. I have replaced the phone three times and no service improvments.

Reception is good downtown locations. South Boston, poor.