Whenever a tradesman comes to our address with a Cingular phone he looses reception. We've just returned from travels in several third world countries and had better reception than we have at home in Marblehead.

Very poor reception at home. Most times you have to walk out to the back yard to take or make calls. Driving home through Swampscott is spotty, call frequently dropped so I just don't use the phone till I get through that area. Otherwise reception in Boston and elsewhere is very good.

Reception almost everywhere is poor to none. Many times phones does not ring and messages are sent to voice mail, if you're lucky. But usually what happens is callers have a LONG period of silence before system message kicks in then another LONG period of silence and another system message is heard then your voice mail outgoing message comes on, however most callers just give up. I call forward my business number to my cell phone and my business has suffered badly. Many other reception problems such as disconnects, dropped calls, no reception in Maine and New Hampshire where other providers have reception. Am dropping Nextel, contacting FCC regarding $200 cancellation charge. Poor to none phone service, but prompt customer service often with contradictory advise. Bottom line - stay away from Nextel.