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Used to have reception in home and in neighborhood. Since tornado and hurricane coverage has been poor and now extinct. Have to travel 10- 15 minutes into Spencer to get / receive phone calls. Had phone for years with no coverage problems. Now have no service all the way to and from home or work in Southbridge. I've reported this a few times and have received only "foliage" problems as a reason. Although its pretty much the same foliage for the past four years when I was getting service. Recently was locked into a new contract right before issues started. No landline so I am completely without.