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It's not the phone (Model) it's 'cingular. Wanted to use Cellular system in and out of home, But, with such poor quality I'm forced to stay with "land-line" Cingular keeps saying "we put 2 new towers out in Providencetown and Turo. Both towns don't have more than 2500 Population (that's in summer) Cingular does not respond to letters or calls. Most of the area within my Zip code has very poor Cingular service. Cingular keeps saying your too close to Ocean for service?? Turo and P-Town are at end of Cape at most Turn is less than 2 mile from Ocean on both sides.