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I can send and receive messages if I go to the windows and only in a couple of parts in the house. If I receive a call it will drop. My wife has an LG 8500 that has the sm. antenna on it and she doesn't have hardly any problems. In my experience phones with sm. antennas get better reception but sellers will argue that. Though webster has only a couple of cell towers reception with Verizon overall is good aside from the small area I live in.