Carrier / Rating

Location / Comment

Date

submitted trouble ticket and receivbd response from Vz Wireless that I am in a "Marginal Coverage Area" yet their map on their web site shows full coverage in my residence area. The response from Vz Wireless also said many of my neighbors have network extenders.

I can make a call but I have to walk around my house. Many times calls / texts don't come through and my calls are dropped. Had to resort to getting a land line.

Personally, I have found that I have low to no reception. If I'm lucky, I get 2-3 bars while standing outside my balcony deck, however even then, it often leads to having my call drop mid-conversation when it drops to 1 bar all of a sudden (even while standing still). Verizon's customer svc hasn't been helpful either. I called to tell them I've been having reception issues and asked if they can log it as a work request / ticket so they can come out here and check the area. The rep told me that there hasn't been any other calls in my area and no "issues" are noted in their system. The rep then told me they would not log my request into their system until they get at least 5 calls about it. (My question is... if they won't log my request in... how do they track when the 5 calls have come in?) Not really happy with the service, but it looks like Verizon is the lesser of all evils.