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No reception in the home, 2 or 3 bars of service outside and calls are still dropped. I already did *228 4x and nothing so I called Verizon they said to do a soft reset which involves removing battery for 20 seconds I did that and still didn't work, the customer rep said by tomorrow service should be up due to the storms still going through the Maryland area

I moved here 7 months ago. I have had Verizon for about 10 years now and it never occurred to me that it would not work here, as it worked in the middle of nowhere at my last address. Seems the brick walls of the rowhouses block the signal (though friends on AT&T get a signal just fine). For the first time in 5 years, I had to have a landline phone installed. Now people have to try tracking me down at 2 numbers, and I am paying for a phone I don't want from the same company that provides service for my cell. In essence, Verizon gets more money from me each month by virtue of my not being able to get a signal at home. That seems wrong. If the cell won't work here, Verizon should not be charging me for a landline that essentially picks up the slack.

Soon as you enter North Point Village bars start dropping. I have to go outside of my house to make a phone most of the time and even then it frequently drops. We have had people at our house with AT&T, Virgin Mobile and T-Mobile and they all have a perfect signal even in the houses basement. Verizon just tries to sell me one of those $200 "network extenders". Yeah like I am going to pay that then let them piggyback off of my broadband just so they can give me the service they promised me in the first place...

always dropping calls in and around area. ready to switch carriers.