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I have been a customer with Sprint since 2006.Service was exellent in 2006 and 2007.But at around 2008 July, the service crapped out.The phone was a replacement (refurbished) that malfunctioned three weeks later.The virtual keyboard stopped working,spent hours with tech support and supervisor,but meanwhile I was even getting charged for text messaging to countries I had never heard of before.In this zip code 20886,90 % of my calls get dropped, to the point I had to get Voip installed in my house.I was once offered and Aircard to boost signal inisde the house,but was told to pay $100 upfront.To this day this issue has never been resolved and I plan on moving to AT&T but I am doing my research becuase I do not want a repeat of the Sprint fiasco My friends too have new phones and their calls are getting dropped also and are planning to switch from Sprint.A word to the wise, avoid sprint.I was even suprised that their was a positive review about Sprint on this site.Their stores are of no help either.

3 bars inside the house and 2 bars inside the basement

I live in the basement of the house. I have ZERO bars in my basement and one (if I am lucky) up stairs. I wish T-Mobile would put up some more satellites around my house. I've been with T-Mobile for over 6 years now. The only reason I am still with them is because of the Customer Service!

Very seldom do I get dropped calls. Even inside Costco; I get great reception!

Dropped calls constantly. Phone bounces between no-signal and low-signal.

Minimal coverage. 1-2 bars outside, no coverage inside, unless on second floor. Friend has Nextel service and gets full coverage in the area. Called numerous times to Verizon with no satisfactory explanation.