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There is no reception at all. I live at the Manor apartments at georgia avenue and bel pre road. Its annoying. We have to step outside to talk and dont know how I am gonna handle in winter.

Despite 3 bars present, I couldn't call, just sent messages. Neither could I phone of my boss

Varies between poor and terrible. Dropped calls are very frequent; frequently either I or the person I'm talking to gets feedback like microphone gain on the line. More than once I've had another conversation faintly audible in the background.

Drops out completely at times - won't send or receive messages and won't send or receive calls.

This problem started June 9th 2010-- after 7pm I cannot get reception or service at all until around 7am or 8am the next day. The phone type I have is a 3G mirror phone I live in Silver Spring 20901 area. Is anyone else having this propblem.

This is a bad area for cell phone use... While there are "5 bars" on the display, I get dropped calls all the time. Sometimes I will try and try for 20 minutes to make a call from my home upstairs, then go downstairs and have no problems at all. I use AT&T because its cheap. Also, I would NOT recommend the Samsung SGH-A707, IMO it is a crappy product. Thanks

Since my November review, we have been told by a Cingular / AT&T customer service rep. that one of the towers in our area is "severely degraded". This is apparantly the reason for our extremely unreliable service. Since that time, it does not appear that any effort has been made to fix the tower. Our call reliability was once excellent but has continued to steadily worsen. Regardless of the number of bars we get (and it fluctuates widely - from 5 to 0, to 3, to 1... -- all within a period of a few minutes), the only constant is that almost every call drops the signal at some point, either on the caller or the receiver's end. In fact the conversations are exactly as depicted in the Cingular commercials! Extraordinarily frustrating! We have had enough and are actively seeking another service provider.

I am a former AT&T customer who was switched to Cingular when the companies joined. Previously, I was very happy with reception in and around my house and around the area (4 or 5 bars almost all the time - even walking along the edge of Rock Creek Park) -- until Cingular began its "fewest dropped calls" ad. Ever since then, we've had very frequent dropped calls and MANY one-way calls (where EITHER we can hear the caller OR the caller can hear us!) Don't know what the problem is, but we are becoming very frustrated. Perhaps a tower has been removed.

Just switched from my AT&T phone to Cingular, which they promised would improve reception and call quality. Nope--there are still nany dead spots in my house; I often can hear the caller, but they can't hear me. Going into the front yard is my only option--the backyard reception is awful too.

Since July 20, 2006, NO coverage on my side of the street (parallel to Sligo Creek). Prior to that (since I moved here 2003), strong coverage. Multiple calls for network investigation -- nada. Cingular sux.

I switched from AT&T to Cingular a bit over a month ago, and got a new phone that I'm very happy with, but it was a total disaster when it came to cell coverage. Driving from Silver Spring around the western beltway to I-95 S and ultimately south to Richmond, it's pretty hard to maintain a conversation for more than 5-10 minutes at a time virtually anywhere along the entire route. Now, I just got off the phone with Cingular and I have moderate good news: the representative spoke with a supervisor, who verified that they do in fact have low coverage around the western part of the beltway, and they agreed to waive my termination fee. (I had argued that their sales rep sold me a product that doesn't deliver what they said it would, and I made it clear that I was prepared to document all my dropouts for a week or two and then dispute all charges on my account.) The rep was actually very apologetic, but she also said explicitly that it will be at least months before they get enough new towers in place in my area for it to make a difference to me. She also told me that she could not switch me back to AT&T because they were phasing it out. So, bottom line: I think (and the company itself more or less verified) that Cingular is virtually worthless if what you want to do is talk on the phone on the western Beltway and down I-95 South toward Richmond. (Yes, I use a hands free set and I drive very carefully, with a lot of follow distance!) However, I was lucky enough (or had chutzpah enough) to get them to waive my early termination fee. Now I just need to figure out which other provider is the best one to switch to, because I don't want to go through all this again. Wish I could have my AT&T back, sigh...

Cingular has decent reception in this area at times. It tends to get overloaded at times and calls will not go through or come in. Additionally, the service is hit or miss. Sometimes there is a delay in receiving a voicemail notification. Also, the service is very temperamental as you start traveling around, working in some places and not in others. Overall the signal strennth is not very strong anywhere (even though my phone indicates that it is). The service is mediocre at best, and I would npt conitnue on with them if it were not for the fact that they use GSM technology, and this saves me money when I am traveling outside the USA.

Typically, the phone only has a one to two bar connection (both inside and outside) and the calls eventually end up being dropped. I've noticed Cingular generally has poor coverage around DC altogether, though, the phone seems to work great in Scottsdale, AZ.

SOS only in my house. Nice. Need to walk outside and up the street to get any reception at all.

Since AT&T merged with Cingular my reception has gone severly down hill. Every time I call someone they can't hear me even though I can hear them and I have to call a second time. The bars change so rapidly, I go from like 5 to 0 in with a few steps. I used to get great service in my house but now there are numerous dead spots where I lose service. I also get busy signals when I call the other phones on my family plan... cell phones aren't supposed to be busy, you should be routed to voicemail. When I complained to Cingular they said it was my phone and tried to convince me to buy a new one, but I think that is just a marketing ploy.

Almost no reception indoors. Frequent disconnects. Slightly better (1-2 bars) outside and across street.

Trouble has only been within the last few months. Reception in this area has declined; once outside the immediate vicinity, reception is fine.

My phone drops calls or no reception. I have placed numerous calls to Cingular and they tell me my area is a low to medium reception area. I will likely end up having to switch to Verizon due to living and working in a Cingular Dead Zone.

an extensive "dead zone" for TDMA Cingular service, known to Cingular. It extends about 2 miles north on Rt 29 from Briggs Chaney road and about 2 miles west from Rt 29 on Briggs Chaney. Cingular "has no plans to do anything about it" as of 2/23/04 If you have the same problem, call them!! Enough calls may get some action.