I called and complained too, and decided to cancel and gave the reason as poor reception. Of course they could see by my phone use I barely used it. So they offered a new service for 15.99 a month! Yep, emergency phone is what it's called. So I have a cell phone that works once I go south of here. Not a perfect solution but at least I am not paying over 40 bucks a month for it!

"You are in a known trouble area with no improvements planned to increase reception. We will allow you to break contract in this situation." I also have been told this. I wouldn't mind so much if they would have told me about this when I signed up for there "great" service. I have no problems once I get to town.

Poor to no reception has lead me to this site. Close to the Monocacy River, about 4 miles NW of Taneytown is my home and I'm looking for answers to my dropped calls. Friends with AT&T Cingular, Nextel and T-Mobile all have poor reception too. Short of installing a booster antenna, I don't know what to do. I submitted a "trouble ticket" with Verizon and the results were, and I quote... "You are in a known trouble site with no improvements planned to increase reception. We will allow you to break contract in this situation." How about fixing the situation?

Have tried Cingular, Nextel, Verizon and now T-mobile. None have decent coverage for miles in all directions including Littlestown, PA (a fairly large town). Most of the area has "0" bars, none more than 2 bars. Have lived here for a decade, all companies listed above have "promised" new cell towers in area, However when we offered our farm for cell site (on a ridge) none were interested.