I've been a US Cellular customer since day one (back when they had pagers !) Their phones are crap, the wait time to get a new one is ridiculous and you have to pay very close attention to your bills or they will creep up on you. Tried to speak to two different customer "service" reps and both had me so confused I gave up. I used to really appreciate US Cell but their services and their customer service have both gone into the toilet. I am ditching... ... ... ... ... ... ..Was this review helpful to you?
Since August my phone has been going from AT&T 4G to Off Network 3G which is considerably slower and unreliable. According to the coverage map, Bangor is fully covered by AT&T 4G. Even if I am connected to a partner network, to be provided with 3G service is unacceptable. I have reported the problem multiple times and no improvements have been made.Was this review helpful to you?
I moved to Bangor from NH and I still have a 4G phone / data plan from T-Mobile that worked awesome where I used to live. Obviously it's a bummer that T-Mobile only has 2G service in Maine, but the pricing is excellent, giving me "real" cell service instead of a prepaid or no contract plan. I only pay $58 / mo (Total with tax) for unlimited talk / text / data and 500mb of high speed data. Since I can't get 4G here I don't notice after they cut me back after 500mb. The reason I haven't switched is because of the wifi calling option. Nobody else has it and I can talk through the internet with my phone when I'm at home.Was this review helpful to you?
I have two T-Mobile phones. One In Ocala, FL. The other in Brewer, Me. Service is well below standard in both places. I will change carries in the very near future. In my home about 7 miles SW of Ocala I get 1 bar or less. Not very professional. Same in Brewer, Maine. JMWas this review helpful to you?
I've been with T-Mobile for awhile now. Still only edge here in Bangor. My last phone had WiFi calling which worked great in the apartment. To be fair I always have good coverage wherever I go in Bangor though its still only 2G so no video and even streaming music isn't that great. Thank goodness for the free wi-fi around town. I am currently using the HTC Windows Phone 8X which does not have wi-fi calling at the moment. So I use Google Voice when at my apartment. T-Mobile has good coverage in Bangor at 2G speeds and the price is right. You just have to supplement with wi-fi which is available all over the city and most people have at home.Was this review helpful to you?
I get all bars on my phone at home. 3 bars in Bucksport. Travel everyware in surrounding 100 mile radius from Bangor never had a dropped call !Was this review helpful to you?
DO NOT BUY A T-MOBILE PLAN if you live in Maine. I pay over $100 / month and my 4g smartphone, t-mobile, has never once gone over2g. Calls get dropped in this day and age? They do at T-Mobile and they tell you that they will check the towers, blah blah blah and it is always the same answer--"we have spotty service in that area, and then a long song and dance. I pay an extra 8 bucks am month for security... you can make your phone alarm ring to be able to find it. Only problem is they have HIDDEN access to it on their website so you can't use it! Did I mention that I sit next to people with videos on their phones, movies... I can't get those things..never once tho I am paying for them and have a 4g phone! I am going AT&T next time because a SALESPERSON told me it was best! NO T-Mobile in MAINE unless you want to be very very unhappy.Was this review helpful to you?
US Cellular has excellent reception and the best customer service for sure. The only places I've found that don't have great reception is deep in the woods up north, but I don't think ANY companies cover those places! We travel quite extensively around the US too and I always have reception everywhere we go.Was this review helpful to you?
Even with my Microcell at home, different buildings once step inside the building the signals falls and can't receive calls or pull data. Can't wait to my contract to finish to switch for a better coverage. Have been with ATT for a long number of years since the first iPhone, now iPhone is going to more wireless companies.Was this review helpful to you?
You people are so whiny! How did we ever manage to live without cellphones or for that matter landline telephones for that matter? Complain! complain! complain! The technology has not been around that long, but most are too short-sighted and impatient to realize that. Just look back 10 years in cellphone technology and see how much things have changed. Due to the greed of all involved, towers and transponder leases / agreements are not free nor cheap for these companies to negotiate, and it takes a lot of money and time for them to increase their service areas. Most choose not to expand unless there are enough potential subscribers to make their bottom line, and the Maine woods being what they are, uncrowded and fairly pristine, there are not enough subscribers. Just be patient.Was this review helpful to you?