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Verizon said there was service in Blue Hill (I had Verizon where I lived before). They insisted that there was service even though I knew I was in a dead spot. They said it would be covered under roaming, but when the tech person went to set it up he said it was not possible to set it up. Verizon finally agreed to terminate service with no penalty but it took months before I reached a living breathing employee who knew what she was doing who put though the termination of service without penalty and arranged for credit for all the bills they had sent me.