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I was with Nextel for 8 years. Never had any problems. And if I started to go some where out of service my phone would crinkle and I know what was going to happen. But wanted service in the UP so we talked to Sprint and was informed there service was better than Nextel. And signed up. Anywere I have gone servive had been worse. And dropped calls even on major highways. Out 30 days are almost up and we are returning them.