In general, I'm very pleased with T-Mobile..Good service at great prices. Service on campus is pretty good, with one glaring exception: once you enter pretty much any university building I lose all service. This is particularly bad in the MLB and Angell Hall (service drops once I enter the building, but comes back if / when I reach the Fishbowl). It's kind of frustrating, but at least I don't have to worry about putting my phone on silent during class :P

Ever since Nextel merged with Sprint, the quality of service has been deteriorating, and by now has reached the stage of terrible. The problem might have to do with the incompatibility of the old Nextel system with the Sprint towers? Time to give somebody else our business!

Except in basement of buildings, good coverage (which is via Sprint) everywhere at work, and all other parts of town.

I frequently drop calls in this area, which is funny because the Cingular store is right here. My home and office (the two most important places) have mediocre reception. Other parts of the city offer much better reception. I also have a signal booster

The recpetion on the Treo is never greater than 2 bars. Calls are constantly being dropped and clarity is very low. Many calls go instantly to voice mail.

no problems anywhere in area accept I get a poor reception on the north end of town (Plymouth rd., Pfizer area)

I've heard complaints that Markley's somewhat of a cell reception black hole [especially with Verizon] but it works fine for me... my Verizon friends have no bars even though I still get good reception.

In South University area I get terrible reception. One bar most of the time and no calls will go through. Phone sits on 'calling... '. I have no problems in the rest of Ann Arbor. Service is great outside of south U area. But I spend a lot of time around there... Sigh.

Stood on the corner and friend next to me, with Virgin Moble phone, dialed my Verizon phone. My phone never rang. Even worse, the caller did not get a 'not available' message but it rang like I just didn't answer. A few minutes later (and a few hundred yards down the street) my phone suddenly flashed "One Missed Call." Tried with different Verizon phone with same result.

Literally half the time my phone gets no reception at all. Talking to people is a perpetual dance of trying to find a signal in my apartment. This phone, and Cingular, are terrible. I have gone to their store and they couldn't provide me with any help at all. Absolute worst phone service on north campus. TERRIBLE

Great service in and near my home, as well as throughout Ann Arbor. Also good on major highways.

In Loch Alpine, the reception is spotty. Reception comes and goes as you travel along Joy Rd.from Webster Church to Central / Mast Rd, depending on the terrain (tops of hills gets three bars, bottoms no reception at all).

I constantly have calls drop when I am WEST / SOUTH BOUND on M-14 between Barton Dr.and the Main St.exit. For some reason I do not have this issue EAST / NORTH bound. I have friends with Cingular that regularly lose their signal at this area, also. What happens is the signal drops to zero and the call will not disconnect, and locks up the phone. Then the phone does disconnect and close to Maple / Miller Rd.exit it goes back to full strength. Sometimes the phone resets. It is a GSM phone. Have not had dropped calls in this area with my work (Verizon) phone.

Had AT&T service before they were bought out by Cingular. Before the switch to Cingular, I got around 3 bars in my apartment and everything worked great. Ever since Cingular became the provider, everything has changed for the worse. I no longer get ANY reception in my apartment. The phone goes into Roam mode and runs out my battery in a matter of hours. The phone is completely useless in my apartment now. It also Roams all over town, which it never used to do under AT&T. There are many times during the day when I can't even make an outgoing call. I just get an annoying message saying my call can't be completed. Again, I never had this happen back when it was AT&T. AT&T also used to send me warning messages when my account was down to 5 minutes (I use Pay As You Go) and Cingular no longer does this. As a result I've been cut off more than once because my balance has run out without me knowing it. The only reason I didn't give the reception rating a 0 is because I have never had a dropped call. But honestly I attribute that to the reliable Nokia phone, not the provider. I am looking to switch to T-Mobile.

I have been using T-Mobile service with this old Samsung phone for 2 years. T-Mobile is actually the only service working in the basement area of Autolab and in EECS building. I wouldn't say T-Mobile is a good service national-wide, but it works better than any other in North Campus.

Cingular BARELY works in this area of town

Drop calls all the time between Zeeb and Wagner

I'm not able to use my phone inside in my condo. I used to have two bars with some dropped calls until a few months ago when the reception dropped to nearly nothing. My roommate has Nextel,and we use her phone inside all the time with excellent reception. I have to walk outside, or drive on the highway to make any calls. I have never been able to use my phone at work, on campus--just a voicemail service. Not sure if this is a T-Mobile problem, or the type of phone.

i have been using T-Mobile for 3 years.its not a great service but its not bad at all as compare to others.i travel nationwide,i get service where I need it its works where I live and work,that all I need from my wireless carrier,some places I don't get service but that OK, and occasionally I travel abroad its works wherever I go.untill unless something happens.

I purchased Verizon when first moving to campus and returned the phone within a week. They always said that I was roaming while I was in my dorm room in Markley. I switched to Nextel and then Sprint and have had perfect service with both of these companies on campus.